Experience

City of Frisco

• United States
• Government Administration
• 400 - 500 Employee

• Member Services Specialist

  • Jul 2022 - Present

  - Membership and class registrations - Customer service and conflict resolution - Front desk and administrative tasks - Membership and class registrations - Customer service and conflict resolution - Front desk and administrative tasks



ESS

• United States
• Education Administration Programs
• 700 & Above Employee

• Substitute Teacher

  • Mar 2021 - Present

  - Concentration in non-verbal, autistic child development - Followed lesson plans in a variety of subjects and grade levels (K-12) - Present fun, instructional lessons to encourage student engagement - Supervise tests, quizzes, study halls, and in-class project assignments - Maintain a quiet and focused learning environment - Concentration in non-verbal, autistic child development - Followed lesson plans in a variety of subjects and grade levels (K-12) - Present fun, instructional lessons to encourage student engagement - Supervise tests, quizzes, study halls, and in-class project assignments - Maintain a quiet and focused learning environment



International Women of Prague

• Prague, Czech Republic

• Membership Coordinator

  • Sep 2015 - Jun 2019

  - Managed new member registration and luncheons - Maintained membership database and newsletter mailing lists - Reconciled financial records for membership dues and late fees monthly, quarterly, and annually - Marketed and coordinated Annual Holiday Crafts market w/ 35+ vendors attracting 800+ attendees - Managed new member registration and luncheons - Maintained membership database and newsletter mailing lists - Reconciled financial records for membership dues and late fees monthly, quarterly, and annually - Marketed and coordinated Annual Holiday Crafts market w/ 35+ vendors attracting 800+ attendees



Commerical and Residential Cleaning Services

• Jacksonville, Florida Area

• Independent Business Owner

  • Jan 2012 - Aug 2015

  - Managed small business successfully for 4 years - Maintained high quality through extensive and consistent customer service - Professional commercial cleaning of new community model homes - Meet homeowners' standards at high-end homes while maintaining safety and care with personal items - Managed small business successfully for 4 years - Maintained high quality through extensive and consistent customer service - Professional commercial cleaning of new community model homes - Meet homeowners' standards at high-end homes while maintaining safety and care with personal items



Independent Individual & Family Services Professional

• Jacksonville, Florida Area

• Senior Care Companion

  • Jan 2012 - Jul 2015

  - Provided companionship and emotional support - Offered transportation to shopping, appointments and doctor visits - Assist w/ light household chores, laundry, cleaning, and gardening - Entertainment with hobbies, games, etc. - Provided companionship and emotional support - Offered transportation to shopping, appointments and doctor visits - Assist w/ light household chores, laundry, cleaning, and gardening - Entertainment with hobbies, games, etc.



Raised Family

• New York & Florida

• Housewife / Mother / Career Pause

  • 1993 - 2015

  - Responsible for the health and wellness of 4 children under 5 years old - Managed healthy diet, nutrition plans, and prepared meals for family of 6 - Coordinated household schedule, planned events, and recreational outings - Academic instruction and assessment of reading, writing, and mathematics - Provided emotional support, medical care, and education on dental care and hygiene - Responsible for the health and wellness of 4 children under 5 years old - Managed healthy diet, nutrition plans, and prepared meals for family of 6 - Coordinated household schedule, planned events, and recreational outings - Academic instruction and assessment of reading, writing, and mathematics - Provided emotional support, medical care, and education on dental care and hygiene



Monsieur Henri (Vodka & Wine Importer/Distributor)

• White Plains, New York

• Administrative Assistant

  • Sep 1986 - Dec 1993

  - Supported sales team, records keeping, general office and computer work - Provide customer service, respond to client inquiries, problem resolution - Manage sales rep expense and generate sales activity reports - Supported sales team, records keeping, general office and computer work - Provide customer service, respond to client inquiries, problem resolution - Manage sales rep expense and generate sales activity reports