Experience

AltaGas Ltd.

• Canada
• Oil and Gas
• 500 - 600 Employee

• Director Of Strategic Communications

  • Jun 2022 - Present

  Washington, DC Reporting to the VP and Chief Communications Officer, this role provides strategic communications advice, counsel, planning, and ultimately the delivery and execution of a range of communications that include but are not limited to: strategy articulation, strategic initiatives, enterprise messaging and other priorities to a wide range of stakeholders and through a wide range of vehicles and channels, both internal and external.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Industry Services and Solutions Manager

  • Dec 2020 - Jun 2022

  Washington, District of Columbia, United States

• Industry Services and Solutions Consultant

  • Nov 2018 - Dec 2020

  Washington D.C. Metro Area Serves as a consultant focused on utility emergency management and risk mitigation. Specializes in re-designing emergency response plans, developing Incident Command System-based organizational structures, and supporting asset investment strategies. Work centers on process development and improvement, change management, and workshop design/facilitation to test process and protocol effectiveness and efficiency.



Howard University

• United States
• Higher Education
• 700 & Above Employee

• Director of Strategy & Senior Communications Officer

  • Aug 2017 - Nov 2018

  Washington D.C. Metro Area Leads the development and implementation of campus-wide communications planning for the Office of University Communications. Working with the Vice President to develop the organization’s goals and objectives and a strategic plan to execute them. Responsibilities include leading an annual communications planning process, developing an annual marketing and communications plan, and strengthening the university’s brand and reputation through targeted communications initiatives and tactics.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Industry Solutions & Services Consultant

  • Apr 2017 - Aug 2017

  Washington D.C. Metro Area Served as a consultant with a primary focus on utility emergency management. Specializes in re-designing crisis communications processes, developing Incident Command System-based organizational structures, and supporting the functional exercise design process. Work centers on process development and improvement, change management, and exercise design/facilitation to test roles, responsibility, and accountability.



Davies Consulting, LLC

• United States
• Utilities
• 1 - 100 Employee

• Consultant

  • Apr 2012 - Mar 2017

  Washington D.C. Metro Area Serve as firm’s marketing professional responsible for managing existing marketing initiatives and identifying emerging areas. Regularly produce marketing copy, review and edit reports, and develop Request for Proposal (RFP) material. Serve as a consultant specializing in, but not limited to, change management and process improvements in utility companies’ emergency management practices.



Pepco Holdings

• Utilities
• 700 & Above Employee

• Social Media Representative

  • Jul 2010 - Apr 2012

  Conceptualized and launched effective and evolving social media programs for PHI’s three electric utility distributing companies; Atlantic City Electric (ACE), Delmarva Power (DPL), and Pepco. Served as the primary representative in the management of the Pepco region’s (Washington, DC, Prince George’s County, and Montgomery County) social media presence and online customer interaction. Worked with various internal departments and subject matter experts to strategically write and publish blog… Show more Conceptualized and launched effective and evolving social media programs for PHI’s three electric utility distributing companies; Atlantic City Electric (ACE), Delmarva Power (DPL), and Pepco. Served as the primary representative in the management of the Pepco region’s (Washington, DC, Prince George’s County, and Montgomery County) social media presence and online customer interaction. Worked with various internal departments and subject matter experts to strategically write and publish blog posts resulting in the engagement with and education of customers about business practices, programs, and other beneficial and relevant customer information. Directed and edited video scripts and recorded video for all official PHI YouTube channels. Compiled reports focusing primarily on metrics around social media activity, sentiment analysis and change, and program marketing penetration. Supervised the representatives managing the ACE and DPL region programs. Regularly researched social media trends to ensure PHI remains current. Advised external organizations on how to utilize social media strategies and best practices to improve communications and customer satisfaction. Consistently supported media relations serving as Pepco’s media spokesperson for crisis and non-crisis situations. Produced cogent internal and external communications pieces; press releases, presentations, internet/intranet content, fact sheets, customer newsletter articles, employee publication articles, as well as talking points.

• Associate Media Representative

  • Jun 2007 - Jul 2010

  Served as company’s media contact for crisis and non-crisis situations. Produced cogent internal and external communications pieces; press releases, web content, customer newsletter articles, employee publication articles, as well as media and customer care talking points. Created and delivered thorough monthly communications reports for the Executives and Board of Directors.



United Way of the National Capital Area

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Young Leaders Society, Chairman

  • Jun 2008 - Jun 2010

  Successfully launched a group for young like-minded and philanthropic working professionals who focused on community service, networking, and professional development