Salesforce Administrator

• Jul 2022 - Present

Claims Associate

• Mar 2020 - Jul 2022

• Collect & prepare customer data and other sensitive business information to timely remit to state agencies daily• Create reports and dashboards for key stakeholders to highlight data changes in UI trends and how it impacts the company• Cross collaborate with Product, Customer Service, & Workers Compensation teams to achieve revenue goals and other business-level KPIs• Due to our team’s accuracy and extreme attention to detail when processing UI claims, we brought in revenue up to 7 million dollars for Justworks. The only other team besides sales that brings in revenue.• Maintain a queue of ongoing end user requests via support tickets (JIRA & Zendesk)• Maintain and optimize UI JIRA board to ensure data integrity• Lead a team for the migration of JIRA to Service Desk• Co-Lead Onboarding Process for all new hires with trainings & best practices Show less

Account Executive, New England Territory

• May 2019 - Mar 2020

• Engage in relationship-based, consultative sale to SMB's from cold canvass to close• Manage and track sales process using Salesforce• Cross collaborate with various departments to ensure smooth sales process• Manage multiple relationships with accountants, financial advisors, brokers & HR consultants to drive referrals

District Manager

• May 2017 - May 2019

• Managed entire lifecycle of sale with C-Level executives of SMB on Salesforce Classic & Salesforce Lightening• Developed and maintained client and partner relationships to gain referral-based business• Hit 200% of plan in FY’16, 120% in FY’17, 135% in FY’18• Recognized by internal magazine for reaching 200% of plan in March FY’18• Awards: ADM Benchmark & DM Promotion FY’17, Highest HRO dollars FY’18

Associate District Manager

• May 2016 - May 2017

ADP is one of the largest payroll outsourcing providers in the world and cuts paychecks for one in six Americans.

Associate Account Executive

• Jul 2015 - Mar 2016

• Conducted a minimum of 100 cold calls a day to profile small to mid size accounts and develop sales opportunities • Generated over $2 million in pipeline for region which led to over $250,000 in net new business in Q3 & Q4 2015 • Provided document management solutions based on the customer's operational needs and workflow challenge • Top associate awarded for October, November 2015 and January 2016 • Exceeded 2015 MBO by 200% • Conducted a minimum of 100 cold calls a day to profile small to mid size accounts and develop sales opportunities • Generated over $2 million in pipeline for region which led to over $250,000 in net new business in Q3 & Q4 2015 • Provided document management solutions based on the customer's operational needs and workflow challenge • Top associate awarded for October, November 2015 and January 2016 • Exceeded 2015 MBO by 200%

Business Development Intern

• Feb 2015 - May 2015

• Team Leader in creating daily trend reports for corporate social media image which focused on Media, Industry trends, Social Networking, and Technology • Responsible for profiling leads and generating compelling email marketing campaigns that resulted in over 1,000 potential clients which then led to over 20 new clients for the firm • Team Leader in creating daily trend reports for corporate social media image which focused on Media, Industry trends, Social Networking, and Technology • Responsible for profiling leads and generating compelling email marketing campaigns that resulted in over 1,000 potential clients which then led to over 20 new clients for the firm

Creative Strategist Intern

• May 2014 - Jun 2014

• Researched and developed innovative campaign ideas for China/ Southeast Asia automotive and telecommunications events • Assisted in the preparation of proposals and presentations for Associate Director of Strategy • Worked closely with project and production teams in the execution of critical assignments • Participated in team brainstorming session • Generated new ideas at team meetings which resulted in concepts for client events like Huawei, Toyota and Honda • Researched and developed innovative campaign ideas for China/ Southeast Asia automotive and telecommunications events • Assisted in the preparation of proposals and presentations for Associate Director of Strategy • Worked closely with project and production teams in the execution of critical assignments • Participated in team brainstorming session • Generated new ideas at team meetings which resulted in concepts for client events like Huawei, Toyota and Honda