Financial Staff Auditor I

• May 2019 - Present

Medicaid Analyst

• May 2016 - Jun 2017

Interviewed clients and contacted third parties for verification in determining initial or continuing eligibility or ineligibility for Medicaid Programs. Recorded the findings, made recommendations, and updated the case record. Examined application packets for timeliness, completeness, and appropriateness to authorize reimbursement payments. Used complex eligibility factors and determined level of benefits for federal and state funded programs. Interpreted and applied… Show more Interviewed clients and contacted third parties for verification in determining initial or continuing eligibility or ineligibility for Medicaid Programs. Recorded the findings, made recommendations, and updated the case record. Examined application packets for timeliness, completeness, and appropriateness to authorize reimbursement payments. Used complex eligibility factors and determined level of benefits for federal and state funded programs. Interpreted and applied federal, state, and agency policies for each program. Counseled and referred potentially eligible recipients or applicants to other agencies. Show less Interviewed clients and contacted third parties for verification in determining initial or continuing eligibility or ineligibility for Medicaid Programs. Recorded the findings, made recommendations, and updated the case record. Examined application packets for timeliness, completeness, and appropriateness to authorize reimbursement payments. Used complex eligibility factors and determined level of benefits for federal and state funded programs. Interpreted and applied… Show more Interviewed clients and contacted third parties for verification in determining initial or continuing eligibility or ineligibility for Medicaid Programs. Recorded the findings, made recommendations, and updated the case record. Examined application packets for timeliness, completeness, and appropriateness to authorize reimbursement payments. Used complex eligibility factors and determined level of benefits for federal and state funded programs. Interpreted and applied federal, state, and agency policies for each program. Counseled and referred potentially eligible recipients or applicants to other agencies. Show less

Financial Analyst

• Jun 2013 - Jan 2016

Reviewed Deep Water Horizon claims to ensure that they contained the documents required to calculate a compensation amount. Inputted the claimant’s profit and loss statements into an Excel workbook and analyzed the data for anomalies and items that management had identified as needing additional clarification. Corresponded by telephone and\or email with the claimant or their representative to request further supporting documents and explanations of any noted anomalies. Reviewed Deep Water Horizon claims to ensure that they contained the documents required to calculate a compensation amount. Inputted the claimant’s profit and loss statements into an Excel workbook and analyzed the data for anomalies and items that management had identified as needing additional clarification. Corresponded by telephone and\or email with the claimant or their representative to request further supporting documents and explanations of any noted anomalies.

Field Marketing Coordinator

• Feb 2010 - Aug 2010

Maintained and developed relationships with distributors and end users of Stanley Black and Decker tools, accessories and services. In addition to, I was responsible for driving the Stanley Black and Decker brand of tools, accessories and services along the Gulf Coast. Visited job sites and main offices to demonstrate and receive feedback of prototypes, new tools, accessories and answer any concerns with Stanley Black and Decker products from superintendents and purchasers. In addition… Show more Maintained and developed relationships with distributors and end users of Stanley Black and Decker tools, accessories and services. In addition to, I was responsible for driving the Stanley Black and Decker brand of tools, accessories and services along the Gulf Coast. Visited job sites and main offices to demonstrate and receive feedback of prototypes, new tools, accessories and answer any concerns with Stanley Black and Decker products from superintendents and purchasers. In addition to, spoke with these decision makers concerning any promotions or sales that were currently happening with Stanley Black and Decker products, and persuaded them to use Stanley Black and Decker products and services that they were currently not using. Assisted the corporate, sales and product service divisions with end user events, conventions and distributor open houses.

Field Service Coordinator

• Aug 2005 - Feb 2010

Maintained established service accounts by visiting them weekly and solving any concerns they had about Stanley Black and Decker products and developed new accounts through canvassing, cold calling and referrals from existing accounts and salespersons. Worked with the Service Operations Manager to increase sales at the service center through open houses, cold calling on underserved areas, and referring end users to the service center in order to increase top line sales… Show more Maintained established service accounts by visiting them weekly and solving any concerns they had about Stanley Black and Decker products and developed new accounts through canvassing, cold calling and referrals from existing accounts and salespersons. Worked with the Service Operations Manager to increase sales at the service center through open houses, cold calling on underserved areas, and referring end users to the service center in order to increase top line sales growth. Assisted the corporate, sales and product service divisions with end user events, conventions and distributor open houses.

Service Operations Manager

• Jan 2000 - Dec 2003

Responsible for the day to day operations of the service center, supervising 3 employees and the service centers profit and loss statement and charged with increasing top line revenue, improving margins, and increasing profitability. Responsible for growing relationships with local distributors and end users account by visiting them and solving any concerns they had about Stanley Black and Decker products and developing new accounts through canvassing, cold calling and referrals from… Show more Responsible for the day to day operations of the service center, supervising 3 employees and the service centers profit and loss statement and charged with increasing top line revenue, improving margins, and increasing profitability. Responsible for growing relationships with local distributors and end users account by visiting them and solving any concerns they had about Stanley Black and Decker products and developing new accounts through canvassing, cold calling and referrals from existing accounts and salespersons. Assisted the corporate, sales and product service divisions with end user events, conventions and distributor open houses.

Service Sales Representative

• Jul 1998 - Dec 1999

Helped in growing business at one of the top service centers in the country by developing and maintaining service accounts by visiting them weekly and solving any concerns they had about Stanley Black and Decker products and developed new accounts through canvassing, cold calling and referrals from existing accounts and salespersons. Responsible for managing and servicing the top service account by dollar in the Stanley Black and Decker product service division. Negotiated the use… Show more Helped in growing business at one of the top service centers in the country by developing and maintaining service accounts by visiting them weekly and solving any concerns they had about Stanley Black and Decker products and developed new accounts through canvassing, cold calling and referrals from existing accounts and salespersons. Responsible for managing and servicing the top service account by dollar in the Stanley Black and Decker product service division. Negotiated the use of property near Minute Maid Park with the owner and his attorney that was used to provide lunch for all the contractors and trades that were building the new baseball stadium in downtown Houston. Responsible for service center operations when the manager was off site or on vacation. Assisted the corporate, sales and product service divisions with end user events, conventions and distributor open houses.