Mina Bolos

IT Manager at Valour Group
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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5.0

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/ Based on 2 ratings
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Manuel Santos

I've known Mina since 2006, where we worked together for some 4 years. I have always known Mina to be professional, and knowledgeable. He has always been resourceful and finds solutions to any new problem.

Zain A.

Mina is unequivocally the top talent in the IT infrastrutuce team here at Gemalto. With his insight into the ever-so complex growing field of network security we were able to identify and patch key security vulnerabilities. Mina carries himself with professionalism and is humble in his daily deamor.

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Experience

    • Canada
    • Real Estate
    • 1 - 100 Employee
    • IT Manager
      • Sep 2022 - Present

    • IT System Engineer ◆ Network Administrator ◆ Service Desk Specialist ◆ Desktop Support Professional
      • Oct 2018 - Sep 2022

    • Canada
    • Computer and Network Security
    • IT System Engineer ◆ Network Administrator ◆ Service Desk Specialist ◆ Desktop Support Professional
      • Nov 2005 - Present

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Consultant ◆ Service Desk Specialist ◆ Desktop Support Professional
      • Oct 2012 - Oct 2018

      • Track, plan and resolve all end users tickets according to the SLA. • Coordinate with other IT teams tasks and deadlines. • Oversee backup jobs and tape rotations. • Manage inventory updating and auditing as needed. • Track, plan and resolve all end users tickets according to the SLA. • Coordinate with other IT teams tasks and deadlines. • Oversee backup jobs and tape rotations. • Manage inventory updating and auditing as needed.

  • Kraft Foods Group
    • Mississauga, ON
    • Cisco Certified Consultant - Project
      • Jul 2012 - Dec 2012

      • Configured and deployed Cisco 7925G, 7945G & CP9971 phones at the Toronto headquarters new location. • Tracked and troubleshooted technical issues after deployment. • Provided assistance to users on how to setup and use their new phones. • Configured and deployed Cisco 7925G, 7945G & CP9971 phones at the Toronto headquarters new location. • Tracked and troubleshooted technical issues after deployment. • Provided assistance to users on how to setup and use their new phones.

    • IT System Engineer ◆ Network Administrator ◆ Service Desk Specialist ◆ Desktop Support Professional
      • 2006 - 2010

      - On-site, Telephone, Email and Remote support. - Designed and maintained clients' network infrastructure and required expansions as their environment grows. - Studied and crafted solutions for short and long term clients' IT objectives. - Developed and updated websites. - Administrated and maintained DNS, Email, webhosting servers and Spam filters. - Built, installed and administrated new servers mainly IBM XSeries servers. - Registered and renewed Domain Names, Cisco/3COM extended service warranty, Symantec Corporate and Webroot Enterprise. - Setup and configured Firewalls, Routers, VPN Tunnels, Wireless access, Load Balancing and Fail-over. - Maintained up-to-date clients technical site documentations and detailed software/hardware inventory. - Generated Quotes for Workstations/Servers hardware parts and software. - Placed purchasing orders for parts and systems. Environments varied in size and structures including: Windows Servers 2000/2003/2008, MS Exchange 2000/2003, MS ISA Servers, MS SQL Server, Cisco PIX Firewall, Cisco routers, 3COM gigabyte switches, Cisco / Syslink / Dlink / Ovislink routers, ADSL Modems.

    • IT System Engineer ◆ Network Administrator ◆ Service Desk Specialist ◆ Desktop Support Professional
      • 1998 - 2001

      One of three in the System administration team that managed 3 A/S 400 servers, many windows server and 2 UNIX server, tasks included: - Daily troubleshooting issues for end users. - Planning and applying upgrades for all systems. - Managing enterprise network resources and infrastructure. - System Disaster Recovery Planning. - Database driven web applications developing. One of three in the System administration team that managed 3 A/S 400 servers, many windows server and 2 UNIX server, tasks included: - Daily troubleshooting issues for end users. - Planning and applying upgrades for all systems. - Managing enterprise network resources and infrastructure. - System Disaster Recovery Planning. - Database driven web applications developing.

Education

  • TBDC
    2011 - 2012
  • Alexandria University
    B.Sc, Electrical Communications and Electronics
  • Cisco Career Certification
    CCNA, Computer Networks

Community

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