Prahlad Santharam

Technician at Mobile Klinik Professional Smartphone Repair
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Contact Information
us****@****om
(386) 825-5501
Location
Ontario, Canada, CA

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Experience

    • Canada
    • Consumer Services
    • 200 - 300 Employee
    • Technician
      • Sep 2019 - Present

      Toronto, Ontario, Canada - Perform hardware and software diagnostics on all devices using troubleshooting equipment and provide cost effective solutions to clients. - Perform level 1 repairs such as broken screen and battery replacements on most smartphones with the highest standard of care on most electronic devices within 1 hour. - Complete all training modules and follow OEM service manuals for OEM repairs. - Perform quality checks and refurbish all previously owned handheld devices for sale and regularly… Show more - Perform hardware and software diagnostics on all devices using troubleshooting equipment and provide cost effective solutions to clients. - Perform level 1 repairs such as broken screen and battery replacements on most smartphones with the highest standard of care on most electronic devices within 1 hour. - Complete all training modules and follow OEM service manuals for OEM repairs. - Perform quality checks and refurbish all previously owned handheld devices for sale and regularly update all information on the database. - Recommend and install accessories such as screen protectors on all customer’s devices with perfection. - Create and update customer information on POS systems, prepare parts and accessories orders from approved suppliers. - Follow safety procedures according to industrial ESD and CSA standards. Show less

    • United States
    • Restaurants
    • Line Cook
      • Jul 2019 - Sep 2019

      Toronto, Ontario, Canada - Prepare all items as per order in a timely fashion while following all HACCP and food safety guidelines. - Perform all side duties while working in the kitchen independently. - Seamlessly switching between two stations and putting out food in an orderly manner to have a smooth flow of orders especially during busy times of the day. - Adapt to complete any “on the fly” orders without affecting the quality of service. - Analyze and anticipate during the shift in terms of customer… Show more - Prepare all items as per order in a timely fashion while following all HACCP and food safety guidelines. - Perform all side duties while working in the kitchen independently. - Seamlessly switching between two stations and putting out food in an orderly manner to have a smooth flow of orders especially during busy times of the day. - Adapt to complete any “on the fly” orders without affecting the quality of service. - Analyze and anticipate during the shift in terms of customer purchases and prepare items beforehand for a smooth flow or orders and also to prevent any items to be discarded at the end of the shift. Show less

    • Line Cook
      • Jul 2018 - Jul 2019

      Thunder Bay, Ontario - Follow HACCP and Food Safety guidelines when preparing and storing food. Coordinate and assign side duties to other kitchen staff during closing shifts. - Prepare complete dishes in the kitchen and follow the specifications in a fast paced environment. - Able to quickly adapt to make “on the fly” orders when requested without affecting the quality of service. - Able to multitask by seamlessly alternating between the side duties and completing food service. - Able to… Show more - Follow HACCP and Food Safety guidelines when preparing and storing food. Coordinate and assign side duties to other kitchen staff during closing shifts. - Prepare complete dishes in the kitchen and follow the specifications in a fast paced environment. - Able to quickly adapt to make “on the fly” orders when requested without affecting the quality of service. - Able to multitask by seamlessly alternating between the side duties and completing food service. - Able to effectively communicate in a team setting. - Ability to lead the kitchen by coordinating with other cooks to complete every order as quickly as possible. Show less

    • Sales Associate and Technician
      • Jul 2015 - Sep 2018

      Thunder Bay, Ontario - Perform level 1 repairs such as broken screen and battery replacements on most Apple handheld devices with the highest standard of care within an hour. - Use up-sell techniques to further increase sales numbers while maintaining overall customer satisfaction. - Able to handle several customers simultaneously without affecting the quality of service. - Able to effortlessly switch to higher priority tasks when needed even during repairs. - Greet customers with enthusiasm and explain… Show more - Perform level 1 repairs such as broken screen and battery replacements on most Apple handheld devices with the highest standard of care within an hour. - Use up-sell techniques to further increase sales numbers while maintaining overall customer satisfaction. - Able to handle several customers simultaneously without affecting the quality of service. - Able to effortlessly switch to higher priority tasks when needed even during repairs. - Greet customers with enthusiasm and explain any technical information in an easy to understand language. Show less

Education

  • Lakehead University
    Bachelors, Electrical and Electronics Engineering
    2014 - 2019
  • Lakehead University
    Associate's degree, Electrical Engineering Technologies/Technicians
    2014 - 2017

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