Experience

U.S. Grains Council

• United States
• International Trade and Development
• 1 - 100 Employee

• Executive Assistant

  • Oct 2019 - Present



U.S. Grains Council / NCGA

• Washington D.C.

• Membership/Communications coordinator

  • Dec 2016 - Oct 2019



Pottery Barn Kids

• Annapolis

• Associate Manager

  • Jun 2013 - Sep 2016

  ● Partner with General Manager to recruit, hire and train staff. ● Handle all on- boarding material for new associates; new hire paperwork, I-9 forms and other confidential material. ● Order and maintain office supplies and store supplies monthly ● Develop team to exceed sales goals and last year’s earnings through coaching on design services, and customer service. ● Handle and resolve customer service issues in a timely manner to ensure customer retention. ● Ensure that HR policies and procedures are followed daily. ● Handle daily and weekly operational task such as, process payroll, maintain budget, build and maintain a schedule, expense reporting, order supplies and merchandise management, cash handling with daily deposits, auditing transactions, and maintain client data base. ● Administrative duties- use of Microsoft Office, answering phones, weekly conference calls, and hourly emails. Show less



L’Occitane Columbia Mall

• General Manager

  • Aug 2010 - Jun 2013

  Build and lead a team of 10 associates between 2 locations; through recruiting and strategical hiring; where 3 were promoted to full time and management positions. • Develop team to exceed sales goals and last year's earnings by 5% or higher each month, through coaching, demonstration and encouragement. • Identify growth opportunities with each associate by critiquing their performance indicators weekly and devising action plans to improve. • Clearly communicate and execute operational directives daily. • Closely interpret and execute HR policies and procedures by consulting my district manager and HR team. Ensure that all new hire paperwork and training is completed in a timely manner. • Handle daily and weekly operational task such as, process payroll, maintain budget, build and maintain a schedule, expense reporting, order supplies and merchandise management, cash handling with daily deposits, auditing transactions, and maintain client data base. Show less



Liz Claiborne Queenstown MD

• General Manager

  • Apr 2008 - Aug 2010

  Provided leadership to a team of 15 Associates and 3 Key Holders and 2 Assistant Managers, through coaching and developing to deliver results to drive sales 20% over last year’s sales. • Recruited, hired and trained team • Ordered supplies • Maintained payroll percentage to sales per hour • Resolved customer service issues • Maintained store inventory and conducted weekly cycle counts • Administrative duties- use of Microsoft excel, Office, Power Point and Adobe. • Maintained client database, cash handling, daily bank deposits and transaction audits. Show less



Capital Lighting & Supply Upper Marlboro

• Credit / Administrative Assistant

  • May 2006 - Apr 2008

  Assisted the Vice President of Credit Department and three members of upper level management • Provided phone coverage for the department, tracked and maintained confidential info regarding accounts and customer information. • Utilized database for credit analysis to process commercial credit applications, establish new accounts and close old accounts. • Collected on aging invoices; through phone calls, mail and email • Received and Applied payments on accounts, maintained filing system for department. • Prepared reports, letters, memos, certified documents, and served as a notary. • Interacted with customers regarding questions on accounts. Show less