Benjamin Spires
Production Systems Analyst at Conway Technology Group, A Xerox Company- Claim this Profile
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Topline Score
Bio
Dylan O'Brien
It was a pleasure to work with Ben at Conway Office. Ben made my transition into the company painless and was more than welcoming to myself from day one. Ben is very knowledge, possessing a vast amount of material not only related to Conway's products and services, but also general knowledge that is useful in everyday situations. Ben is detail oriented, taking pride in his work and all that he does. Establishing a relationship with Ben was key, I felt as though I could ask him anything and in return he'd provide me with the proper resources or information to solve the problem at hand. I would recommend Ben to anyone that is looking for a hard-working, open-minded, results-driven professional. He'd be a tremendous asset to future employers.
Thomas Murray
I have worked with Ben for the past year at the Conway Group and have learned a great deal from him in that time. His professionalism and drive to become better in all aspects of his career is unmatched. I am very fortunate to have Ben as a resource. I can ensure that Ben will for tirelessly to put his clients and colleagues in the right position to grow.
Dylan O'Brien
It was a pleasure to work with Ben at Conway Office. Ben made my transition into the company painless and was more than welcoming to myself from day one. Ben is very knowledge, possessing a vast amount of material not only related to Conway's products and services, but also general knowledge that is useful in everyday situations. Ben is detail oriented, taking pride in his work and all that he does. Establishing a relationship with Ben was key, I felt as though I could ask him anything and in return he'd provide me with the proper resources or information to solve the problem at hand. I would recommend Ben to anyone that is looking for a hard-working, open-minded, results-driven professional. He'd be a tremendous asset to future employers.
Thomas Murray
I have worked with Ben for the past year at the Conway Group and have learned a great deal from him in that time. His professionalism and drive to become better in all aspects of his career is unmatched. I am very fortunate to have Ben as a resource. I can ensure that Ben will for tirelessly to put his clients and colleagues in the right position to grow.
Dylan O'Brien
It was a pleasure to work with Ben at Conway Office. Ben made my transition into the company painless and was more than welcoming to myself from day one. Ben is very knowledge, possessing a vast amount of material not only related to Conway's products and services, but also general knowledge that is useful in everyday situations. Ben is detail oriented, taking pride in his work and all that he does. Establishing a relationship with Ben was key, I felt as though I could ask him anything and in return he'd provide me with the proper resources or information to solve the problem at hand. I would recommend Ben to anyone that is looking for a hard-working, open-minded, results-driven professional. He'd be a tremendous asset to future employers.
Thomas Murray
I have worked with Ben for the past year at the Conway Group and have learned a great deal from him in that time. His professionalism and drive to become better in all aspects of his career is unmatched. I am very fortunate to have Ben as a resource. I can ensure that Ben will for tirelessly to put his clients and colleagues in the right position to grow.
Dylan O'Brien
It was a pleasure to work with Ben at Conway Office. Ben made my transition into the company painless and was more than welcoming to myself from day one. Ben is very knowledge, possessing a vast amount of material not only related to Conway's products and services, but also general knowledge that is useful in everyday situations. Ben is detail oriented, taking pride in his work and all that he does. Establishing a relationship with Ben was key, I felt as though I could ask him anything and in return he'd provide me with the proper resources or information to solve the problem at hand. I would recommend Ben to anyone that is looking for a hard-working, open-minded, results-driven professional. He'd be a tremendous asset to future employers.
Thomas Murray
I have worked with Ben for the past year at the Conway Group and have learned a great deal from him in that time. His professionalism and drive to become better in all aspects of his career is unmatched. I am very fortunate to have Ben as a resource. I can ensure that Ben will for tirelessly to put his clients and colleagues in the right position to grow.
Credentials
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2023 Fiery Expert Cutsheet Certification
EFIMay, 2023- Oct, 2024 -
2022 Fiery® Expert Cutsheet Certification
EFIMar, 2022- Oct, 2024 -
Fiery Expert Certification
EFISep, 2020- Oct, 2024 -
Fiery Expert Certification
EFIAug, 2019- Oct, 2024 -
Fiery Professional Certification
EFIJan, 2017- Oct, 2024
Experience
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Conway Technology Group
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United States
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Information Technology & Services
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1 - 100 Employee
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Production Systems Analyst
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Jul 2013 - Present
Production Systems Analyst (Feb '17 - Present) _________________________________________ - Help clients maximize custom production workflow processes - Provide operator training for production systems and solutions - Assist network integration, equipment installation, setup and testing Field Service Technician (May '16 - Feb '17) _________________________________________ - Troubleshoot both hardware and software related issues - Specialized in Xerox production color… Show more Production Systems Analyst (Feb '17 - Present) _________________________________________ - Help clients maximize custom production workflow processes - Provide operator training for production systems and solutions - Assist network integration, equipment installation, setup and testing Field Service Technician (May '16 - Feb '17) _________________________________________ - Troubleshoot both hardware and software related issues - Specialized in Xerox production color & monochrome equipment - Resolved problems using technical resources and teamwork Managed Print Specialist (Oct '15 - May '16) __________________________________________ - Performing on-site analysis, specifically reviewing desktop printer workflow and costs - Conduct end-user interviews revealing pain points within the organization - Drive new business through cold calls, networking events, and social media Document Workflow Consultant (July '13 - Oct '15) __________________________________________ - Review and improve outdated workflows in the office environment - Reduce costs associated with document output devices - Perform on-site assessments identifying areas for improvement - Drive new business through cold calls, networking events, and social media Show less Production Systems Analyst (Feb '17 - Present) _________________________________________ - Help clients maximize custom production workflow processes - Provide operator training for production systems and solutions - Assist network integration, equipment installation, setup and testing Field Service Technician (May '16 - Feb '17) _________________________________________ - Troubleshoot both hardware and software related issues - Specialized in Xerox production color… Show more Production Systems Analyst (Feb '17 - Present) _________________________________________ - Help clients maximize custom production workflow processes - Provide operator training for production systems and solutions - Assist network integration, equipment installation, setup and testing Field Service Technician (May '16 - Feb '17) _________________________________________ - Troubleshoot both hardware and software related issues - Specialized in Xerox production color & monochrome equipment - Resolved problems using technical resources and teamwork Managed Print Specialist (Oct '15 - May '16) __________________________________________ - Performing on-site analysis, specifically reviewing desktop printer workflow and costs - Conduct end-user interviews revealing pain points within the organization - Drive new business through cold calls, networking events, and social media Document Workflow Consultant (July '13 - Oct '15) __________________________________________ - Review and improve outdated workflows in the office environment - Reduce costs associated with document output devices - Perform on-site assessments identifying areas for improvement - Drive new business through cold calls, networking events, and social media Show less
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Eversource Energy
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United States
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Utilities
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700 & Above Employee
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Customer Service
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Nov 2010 - Jul 2013
Assisted customers from NH, MA, and CT with billing questions, orders, outage calls and more. Assisted customers from NH, MA, and CT with billing questions, orders, outage calls and more.
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Education
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2004 - 2008
Manchester School of Technology
Electrical Theory, Electrician -
2002 - 2006
Manchester High School West
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2002 - 2006
Manchester High School West
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1988 -
School of Hard Knocks
Community
