Experience

Oware Technologies

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Warehouse Supervisor

  • Nov 2021 - Present

  1- Airlift: Provided Consultancy on warehousing, inventory management & FEFO management on FMCG products. Reduced the overall damages and expiry losses from the constant figure of 9M to 0.1M within 4 months.Also managed the goods Transport Operation from Mother-ship warehouse to Dark stores.2 - Al-maarij: Currently working on the project of al-maarij. Warehousing Operations, Mothership Inventory, and daily dispatches to Super-Store3 -Order Call: Transport POC, 1- Airlift: Provided Consultancy on warehousing, inventory management & FEFO management on FMCG products. Reduced the overall damages and expiry losses from the constant figure of 9M to 0.1M within 4 months.Also managed the goods Transport Operation from Mother-ship warehouse to Dark stores.2 - Al-maarij: Currently working on the project of al-maarij. Warehousing Operations, Mothership Inventory, and daily dispatches to Super-Store3 -Order Call: Transport POC,



Daraz

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Project Lead

  • Dec 2020 - Nov 2021

  • Lead the ground team of pickup heroes and indoor staff assigned for Customer return pickups.• Worked on Business reports (WBR – MBR) and reporting to the managers.• Monitoring all KPIs are full filled and ensuring strict compliance by monitoring daily operations.• Attended daily morning meetings with Regional and Sub-regional Teams within Pakistan and gave presentations on departmental Backlog-report, based on Excel, Power-BI & Google Data Studio dashboards.• Follow-ups on daily CR pickups & ensuring the pickup performance is above 80%.• Investigated lost packages by inventory search, individual questioning & CCTV surveillance also derived procedures for loss prevention.• Actively taking daily meetings with Upper management to enhance the project’s overall efficiency.• Area and floor planning: utilized the maximum area by designing an optimal floor plan based on warehouse inbound and outbound docks layout• Maintained and ensured the sustainability of 5S standards within the Team.• Managed the project fleet by making Action-Plans based on workload and daily conditions.• Looked after the inventory procurements and Initiated POs for packaging & supplies.• Worked on WFM (work-force-management), monitored daily overtime and attendance counts.• Closely worked with HR partners for normal and bulk-hiring of labor, riders & interns.

• Control Tower specialist

  • Aug 2020 - Dec 2020

  • Doing outbound calls for customer care and assigned pickup slots based on customer’s availability.• Closely worked with CS team (Daraz Champs) executing Express Tasks like “Red Carpet” and “911 urgent pickup” alignments. • Engaging with Riders while they are on route & taking follow-ups on parcel pick-list and tasks completion.• Answered customer questions on service issues and resolved customer complaints by engaging relevant departments on live calls and escalating Emails.• Generating pickup performance report twice a day. • Monitoring daily dispatch process.• Ensuring the day closing before 8:00 pm.

• Logistics Officer

  • Jan 2020 - Aug 2020

  • Inbound-Outbound Packages processing.• Rider Dispatching.• Inventory Cycle Count.• Email communication within concerned departments & followups on Firsl-Mile & Mid-Mile Logistics.

• Intern

  • Oct 2019 - Jan 2020

  Internship trainings: Teamwork, Logistics & warehousing, vendor Pickups, Excel Basics,5S Courses.



Smart Phones - Electronic Gadgets

• Self Employed

  • Mar 2015 - Aug 2018

  • Digital Marketing – Platforms: Facebook, Whatsapp & OLX• Repairing & Assembling • Procurement & Stocks management• Client dealing, Sales & Purchase • Digital Marketing – Platforms: Facebook, Whatsapp & OLX• Repairing & Assembling • Procurement & Stocks management• Client dealing, Sales & Purchase



Al-Rehman General Store

• Family Business

  • Jan 2006 - Apr 2014

  • Store Keeping – Stocks management• Placing & Order fulfillment• Client dealing & Cash management• Procurement & Inventory Check-in • Store Keeping – Stocks management• Placing & Order fulfillment• Client dealing & Cash management• Procurement & Inventory Check-in