Experience

HOI MEA

• Egypt
• Telecommunications
• 100 - 200 Employee

• KSA Operations Manager

  • Aug 2022 - Present



Joe13

• Saudi Arabia
• Marketing Services
• 1 - 100 Employee

• مستشار استراتيجي

  • May 2021 - Aug 2022

  - Developing a corporate strategy that produces sustainable value, enabling them to reach full potential in the core business, expand into adjacencies using a repeatable model, and successfully expand into emerging markets. - Create value strategic managing by linking strategy and execution - Pricing strategies - Talent Acquisition & Development - Training and Capacity Building Programs - Business Design and Innovation - Financial Restructuring - Strategic workforce planning



RATCCO GROUP (Rahal Alalam for Trading and Consultant )

• السعودية

• مدير تطوير الأعمال

  • May 2019 - Aug 2022

  - Oversee the planning and implementation of business plans for the penetration of new markets. - Manage the sales and marketing functions of a business to maximize returns and expand a business brand. - Direct all customer relationship activities to ensure delivery of high quality service. - Collaborate with company top executives to set business objectives and development goals - Set up meetings with customers to deliver sales pitches and conduct sales of company products and services - Conduct market research to identify developments/changes in industry trends in order to make necessary adjustments - Establish strategic partnership with other companies to leverage on their network - Ensure business processes and standards are in accordance with regulations and policies set by appropriate authorities



Advance Core Technology - Official

• Saudi Arabia
• Advertising Services
• 1 - 100 Employee

• General Manager

  • Mar 2014 - Jan 2019

  -Directing various business departments to ensure the smooth running of the company. -Responsible for strategic planning for operations, alignment of operating goals and integration of resources -Performed all necessary administration including staff selection and development, budget administration, financial administration, planning, organizing and scheduling work and performance measurement -Develop and analyze financial reports to determine progress in achieving business objectives -Resolving contractual and commercial issues and disputes. -Training and leading a large team, providing discipline and performance feedback. -Developing positive direct relationships with key business contacts. -Scheduling workload to meet priorities and targets. -Possessing personality, energy & charisma to inspire, lead and develop staff. -Involved in the recruitment and mentoring of new staff. -Analyzing complex data and documentation. -Responsible for achieving all performance related targets. -Ensuring that best practice is followed in safety, legality and quality of service. -Developing and supporting a cross functional culture of continuous improvement. -Assisting company accountants in the formulation of forecasts and budgets. -Maintaining excellent relationships with clients and suppliers. -Undertaking staff performance reviews.



BATCO Group

• Telecommunications
• 200 - 300 Employee

• Program Manager

  • Jun 2011 - Mar 2014

  Reporting to the general manager, and leading a team of 5 senior project managers, head of operations work force for BATCO – an 800+ employees contractor specialized in implementing and managing telecommunication networks, providing services to telecom operators, government entities, and national private sector companies. Main achievements/responsibilities for this role: - Activated usage of industry standard project management processes inside operations dept. - Developed a customized distributed software solution with a central database for tracking projects in terms of (progress, cost and close out). Providing real time data, and making information available to all team members & management. - Maintained a positive work environment, emphasized team work concept, and motivated the team to perform at their best. - Achieved a minimum of 85% of the annual preset revenue targets, 120 million SAR , as well as fulfilling agreed profit margins. - Worked continuously to upgrade team skills and increase their competency. - Implemented methods to optimize spending, such as ensuring maximum utilization of resources, implementing risk management, adopting a “do it once, do it right” policy, forecasting and overseeing multiple project status/progress to minimize effects of uncertainty, and investing in resources by continuous training to ensure maximum efficiency. - Contributed to RFI/RFP evaluation and response preparation. - Interface with customer throughout the life cycle of project to provide updates of progress and resolve arising issues in order to ensure timely delivery, for agreed scope with defined quality. - Earned extensive experience in turnkey telecom projects including: Site Acquisition and LOS, CW construction and relocation, TI implementation, TI upgrades and swaps, transmission, core network, IBS solutions (passive & active), camouflage solutions, telecom network drive testing and optimization, and managed services (TI & EM).



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Projects Manager

  • Dec 2007 - May 2011

  *Telecom Implementation ( Outdoor Sites and Indoor Sites _IBS) *Mange Serves : -Leading the Front office team that monitor above 775 sites in the west region in KSA -Make preventive maintenance plan for the whole sites in quarter basis to be done on time. -Track all the spares materials and arrange the distribution for the site in the different cities. -Distribute the resources as per the geographical, population density and sites distribution in the road and the cities in order to meet the required SLA’a easily -Make a plan for the spares with the places, storing and replacing processes. -Interface with the post optimization and the performance department work hand by hand to tackle all the issue that can decrease the KPI and stop improving the availability. -Highlight the performance drawbacks and any other KPI value that goes beyond the defined threshold and report the worst performing cells to regional NPO managers with suggestions and recommendations -Making executive reports daily, weekly and monthly to the customers and the executive levels in our company. -Follow up with the FLM and SLM managers and brief there results on daily basis. -Interview and hiring the required resources to build up the teams according to the expansion in the network and customer requirements. -Leading 4 coordinators for 3 different regions and 1 in the front office. -Managing 20 teams from all aspects, 14 telecom FM teams in the ground and 6 EM teams. -Checking all the PM, CM and spares reports from the coordinators to the customers.



Huawei

• China
• Telecommunications
• 700 & Above Employee

• Project Supervisor - MSC Engineer

  • Apr 2006 - Nov 2007

  Mainly managed core network implementation projects, with Huawei & Nokia equipment, for all telecom operators (STC, Mobily and ZAIN). Some projects are:• ZAIN KSA Core Site Implementation– Dammam: (MSS & MGW).• Mobily 3G Phase I & II Core Implementation – Riyadh: (RNC).• STC 3G2 Core Implementation - Abha: (RNC).• STC E7 PO3 Hajj Project - Makkah: (MSC & TMSC).• STC E9 Project: (MSC & TMSC).• Ramadan Emergency O&M Project: 24/7 Emergency O&M for all Huawei MSC’s in Makkah during Ramadan & Hajj season.• STC Gb over IP Bearer Network: (NE16 routers).• STC 3G launch – Makkah: first deployment of 3G MSC in Saudi Arabia

• MSC Engineer

  • Jan 2004 - Mar 2006

  -Installation, Commissioning, Configuration and Troubleshooting (MSC server (Msoftx), Media gateway (UMG) , and billing server (iGWB)),-Handling both of Msoftx3000 and UMG8900.-STC O&M Eng. For this project including special occasions & seasons.-Mediated between Huawei and STC staff to offer high quality services. Responsible for O&M administration and database alterations. Installation and integration for Ericsson RBS sites. Installation and integration for NSN NOOD B. Troubleshooting and quality check. Conduct E1 loop-back testing.