Human Resources Manager

• Jul 2020 - Present

HR Generalist & Recruiter

• Jun 2018 - Jul 2020

 Initiated the successful launch of multiple HR systems. Analyzed data to structure and implement programs and policies in the areas of talent acquisition, onboarding, performance management, training, business strategy, and leadership development. Identified, created and conducted training company wide. Built a leadership development plan with support of executive team. Conducted an equal pay analysis. Created job descriptions across the company. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.  Refocused cultural and diversity programs to align with the organizational workforce. Specific endeavors were indicated as the change in dynamic behind the increase in employee-retention rates from 65% to 95% where employee tenure averages 10-15 years. Introduced new formal performance review program, fostering enhanced discussions, SMART goal setting and tracking, employee development, employee engagement surveys, and peer feedback. Brought employee manual and company standards into full compliance. Revamped company policies, disciplinary procedures, code of conduct, leave policy and benefits package. Forecasted increase in web presence, general business leads, and applicants through analyzed data of recruitment methods. Increased diversity initiatives through marketing and social media. Trained management team on interviewing techniques and best practices, conducting workshops and coaching sessions that contributed to sound hiring decisions.

President

• Jan 2019 - Present

2021-2022 President 2020 Communications Director & President-Elect 2019 Student Relations/Workforce Readiness/SHRM Foundation Co-chair 2021-2022 President 2020 Communications Director & President-Elect 2019 Student Relations/Workforce Readiness/SHRM Foundation Co-chair

Human Resources Assistant

• Feb 2017 - Jun 2018

• Operate various projects simultaneously as the site’s subject matter expert for appeals, accommodations, transfers (HiTs), Career Choice (tuition assistance program), Unemployment, and performance management.• Led site appeals quarterly compliance by conducting peer, non-peer, and facilitator training to be certified as panelist.• Partner with managers and ops to improve roster metrics from 3% to 0.1% within 3 months.• Leading and organizing sites Diversity & Inclusion week to boost engagement, morale, and attendance.• Coordinate and discuss Time off Task meetings with managers to review current day barriers and engage associates on time management.• Conducted Peak Attendance Bridge daily for sites in the AR Nonsort region to the Regional HR Manager with a plan on how to mitigate risks.• Compose and analyze attrition metrics using various platforms for the weekly 4x4.• Partner with operations in SPPR/SPQR to discuss proper courses of action and consistency amongst shifts and departments.• Process unemployment claims and act as the company representative at unemployment hearings.• Partner with ops to review department barriers, updates, and process improvements during Gemba.• Develop company personnel policies, standard operating procedures and employee handbooks.• Investigate and track employee relations cases and resolve employee disputes with corrective action, as needed.• Develop and enforce company policy and procedures relating to all phases of human resources activity. • Audit workplace, employee, and management policies and procedures.• Develop and conduct innovative new-employee orientation programs for new hires and internal promotions. • Act as liaison between employees and insurance providers to resolve problems and explain benefits.• Educate and recommend employees on group health plans, voluntary benefits, 401(k) retirement plans and benefits procedures.

HR Operations Admin

• Jun 2015 - Feb 2017

• Regulate changes in operations logistics, such as additions, changes or deletions in protocols• Instrumental in the hiring, mentoring and training of new hires• Ensure policies, guidelines and regulations are adhered to through appropriate logs, protocols, and controls, maintaining a stable business environment• Prepare staffing schedules, information boards, operate kronos time clock, and assist associates• Comfortable working in various professional environments, multi-tasking and managing responsibilities under minimal supervision• Managing employee daily activities including pre-hiring and onboarding.• Train employees in Kronos system and provide guidance on policies and processes.• Partner with the Employee Resource Center to resolve employee issues.• Conduct investigations and increase support engagement with associates.

Resident Assistant

• Aug 2012 - May 2014

• Facilitated and ensured the safety of the residence hall while promoting educational experiences • Upheld University regulations while developing new leadership skills • Facilitated and ensured the safety of the residence hall while promoting educational experiences • Upheld University regulations while developing new leadership skills