Jenna Dufour
Customer Operations Manager at Treehouse- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Marquia Mann
Jenna interned with our Marketing group for the summer and she was great to work with. She quickly acclimated herself to our team, was quick to learn new programs and processes and became the go-to person for special projects. Jenna actually spearheaded a regional cleanup audit of our Management group's LinkedIn profiles. Her work was invaluable and she really made an impact on our team moving the mark on some key initiatives and items!
Amy Galvin
Jenna joined my team for a summer internship and was an incredible addition to the team. She came in and got to work immediately constantly asking if anyone needed her help and worked incredibly hard. Her self-starter mentality and amazing work ethic made this summer a great one. Jenna helped me with many projects and her help was paramount to the success of the projects. I would welcome her back to BDO for another internship or job!
Marquia Mann
Jenna interned with our Marketing group for the summer and she was great to work with. She quickly acclimated herself to our team, was quick to learn new programs and processes and became the go-to person for special projects. Jenna actually spearheaded a regional cleanup audit of our Management group's LinkedIn profiles. Her work was invaluable and she really made an impact on our team moving the mark on some key initiatives and items!
Amy Galvin
Jenna joined my team for a summer internship and was an incredible addition to the team. She came in and got to work immediately constantly asking if anyone needed her help and worked incredibly hard. Her self-starter mentality and amazing work ethic made this summer a great one. Jenna helped me with many projects and her help was paramount to the success of the projects. I would welcome her back to BDO for another internship or job!
Marquia Mann
Jenna interned with our Marketing group for the summer and she was great to work with. She quickly acclimated herself to our team, was quick to learn new programs and processes and became the go-to person for special projects. Jenna actually spearheaded a regional cleanup audit of our Management group's LinkedIn profiles. Her work was invaluable and she really made an impact on our team moving the mark on some key initiatives and items!
Amy Galvin
Jenna joined my team for a summer internship and was an incredible addition to the team. She came in and got to work immediately constantly asking if anyone needed her help and worked incredibly hard. Her self-starter mentality and amazing work ethic made this summer a great one. Jenna helped me with many projects and her help was paramount to the success of the projects. I would welcome her back to BDO for another internship or job!
Marquia Mann
Jenna interned with our Marketing group for the summer and she was great to work with. She quickly acclimated herself to our team, was quick to learn new programs and processes and became the go-to person for special projects. Jenna actually spearheaded a regional cleanup audit of our Management group's LinkedIn profiles. Her work was invaluable and she really made an impact on our team moving the mark on some key initiatives and items!
Amy Galvin
Jenna joined my team for a summer internship and was an incredible addition to the team. She came in and got to work immediately constantly asking if anyone needed her help and worked incredibly hard. Her self-starter mentality and amazing work ethic made this summer a great one. Jenna helped me with many projects and her help was paramount to the success of the projects. I would welcome her back to BDO for another internship or job!
Credentials
-
Scrum Master
Mountain Goat SoftwareApr, 2022- Nov, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceApr, 2022- Nov, 2024
Experience
-
Treehouse
-
United States
-
Consumer Services
-
1 - 100 Employee
-
Customer Operations Manager
-
Sep 2022 - Present
-
-
-
SingleStone
-
Information Technology & Services
-
100 - 200 Employee
-
Delivery Lead (Consultant)
-
Mar 2022 - Sep 2022
-
-
-
Avail Car Sharing
-
United States
-
Internet Marketplace Platforms
-
1 - 100 Employee
-
Customer Operations Manager, Technical at Avail
-
Feb 2022 - Mar 2022
-
-
Operations Design Lead
-
Apr 2021 - Feb 2022
-
-
Training and Operations Sr. Analyst
-
Jul 2020 - Apr 2021
-
-
Communications Analyst
-
Jun 2019 - Jul 2020
-
-
-
Allstate
-
United States
-
Insurance
-
700 & Above Employee
-
Consumer Marketing Intern
-
May 2018 - Aug 2018
-
-
-
BDO USA, LLP
-
United States
-
Accounting
-
700 & Above Employee
-
Marketing Intern
-
Jun 2017 - Aug 2017
- Populated CRM database with high priority targets and conducted research and list compilation activities for senior marketing team in order to support launch of key new marketing campaigns and overall CRM maintenance - Conducted wide-scale research using various online and social media tools and presented recommendation to senior marketing team which was used to develop a targeted event strategy - Developed a method to assess the social media profiles of key executives throughout the region, created a benchmark profile, identified optimization tactics and presented findings and recommendations to senior management as well as working one-on-one with executives to optimize social media platforms - Provided a wide range of support to senior marketing team including proposal development, initial stages of event planning, and environmental analysis to assist in marketing strategy for Fiscal Year 2018
-
-
Education
-
2015 - 2019
University of Illinois at Urbana-Champaign
Bachelor's degree, Marketing and Information Systems/Information Technology
Community
