Monica Mahi Mathijs

Co-Founder & COO at Reach Outstanding
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us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Skills

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Rupert Walmsley

Emotional Intelligence is such an important life skill both at work and in our personal lives. Monica's ability to explain WHY a certain approach works, and HOW to engage with a given situation on a practical level will leave anyone who spends time with her in a better frame of mind, with an improved perspective, which will carry forward throughout the rest of your connections each day. Pay it forward ...

LinkedIn User

An amazing coach. The initial hesitancy to discuss my problems vanished within a few minutes of interacting with Monica. She has a warm presence that puts one at ease instantly. Throughout the session she remained connected while gently probing and making it possible for me to realise new insights with clear actionable items. This was my experience in the first session. Which raised the bar for the subsequent ones and I was not disappointed. Thank you Monica for being a trusted partner in my journey.

LinkedIn User

Monica is an outstanding Trainer and Coach. She delivers top quality programs that produce tangible results. Her ability to take client requirements and make them "come alive" in a format that everyone can relate to is amazing. I would recommend Monica to anyone looking to grow and develop their business by investing in their people.

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Credentials

  • ITOL
    ITOL The Institute of Training and Occupational Learning (International HQ)
    Jun, 2017
    - Oct, 2024
  • PRINCE 2 PRACTIONER
    BCS, The Chartered Institute for IT
    Aug, 2016
    - Oct, 2024
  • PMP
    PMI
    Jul, 2016
    - Oct, 2024

Experience

  • Reach Outstanding
    • United Arab Emirates
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Co-Founder & COO
      • Jun 2020 - Present

      Tapping into individual and organisational potential through business coaching, people-driven programs and initiatives. Tapping into individual and organisational potential through business coaching, people-driven programs and initiatives.

  • Al-Futtaim
    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Program Manager
      • Feb 2019 - Jun 2020

      Delivering projects across IT, business and Finance functions to support the successful adoption and roll-out. Monica has delivered a series of projects and worked across various stakeholder groups and business functions. Her ability to drive change and deliver results are apparent in the programs and projects she has delivered at AFG. Roles & Responsibilities include: - Program and change management across the business function to support the roll-out and adoption of new… Show more Delivering projects across IT, business and Finance functions to support the successful adoption and roll-out. Monica has delivered a series of projects and worked across various stakeholder groups and business functions. Her ability to drive change and deliver results are apparent in the programs and projects she has delivered at AFG. Roles & Responsibilities include: - Program and change management across the business function to support the roll-out and adoption of new processes, solutions and business change - Effective engagement of business teams through continuous engagement, coaching, innovative ways of working and support - Effective stakeholder management to drive the changes forward with support and success - Management of multi-teams - IT, business, vendors, consultants and more - Rolling out a strategic global planning solution from inception to post go-live - Delivered change management across the business areas to ensure a sound and positive experience - Delivered IT projects across various businesses and using different solutions and technologies - Followed project governance and methodologies - Designed, developed and managed project and program plans - Set, managed and tracked project financials across the project life cycles - Operated across agile, traditional and hybrid project methodologies - Programs & projects range from - Travel management solution, expense management solution, procurement solution, planning & budgeting solution and more Show less Delivering projects across IT, business and Finance functions to support the successful adoption and roll-out. Monica has delivered a series of projects and worked across various stakeholder groups and business functions. Her ability to drive change and deliver results are apparent in the programs and projects she has delivered at AFG. Roles & Responsibilities include: - Program and change management across the business function to support the roll-out and adoption of new… Show more Delivering projects across IT, business and Finance functions to support the successful adoption and roll-out. Monica has delivered a series of projects and worked across various stakeholder groups and business functions. Her ability to drive change and deliver results are apparent in the programs and projects she has delivered at AFG. Roles & Responsibilities include: - Program and change management across the business function to support the roll-out and adoption of new processes, solutions and business change - Effective engagement of business teams through continuous engagement, coaching, innovative ways of working and support - Effective stakeholder management to drive the changes forward with support and success - Management of multi-teams - IT, business, vendors, consultants and more - Rolling out a strategic global planning solution from inception to post go-live - Delivered change management across the business areas to ensure a sound and positive experience - Delivered IT projects across various businesses and using different solutions and technologies - Followed project governance and methodologies - Designed, developed and managed project and program plans - Set, managed and tracked project financials across the project life cycles - Operated across agile, traditional and hybrid project methodologies - Programs & projects range from - Travel management solution, expense management solution, procurement solution, planning & budgeting solution and more Show less

  • Our Stillness
    • UAE
    • Founder & Training Director
      • Oct 2016 - Jan 2020

      We are Our Stillness, a company inspired by the desire to make work and life a better place. We offer programs and workshops across industries, locations and disciplines. Partnering with you to create bespoke deliverables which are aligned to your requirements and meet the needs of your staff. By following our in-house methodology, we use our experiences from the Big Four Consulting firms, Financial Services industries and more to design programs and workshops which are relevant, useful… Show more We are Our Stillness, a company inspired by the desire to make work and life a better place. We offer programs and workshops across industries, locations and disciplines. Partnering with you to create bespoke deliverables which are aligned to your requirements and meet the needs of your staff. By following our in-house methodology, we use our experiences from the Big Four Consulting firms, Financial Services industries and more to design programs and workshops which are relevant, useful and hands-on. Our programs are ITOL-approved and come with certificates for each participant. Wanting to understand more about staff happiness levels and how you can implement initiatives to support them further, we work with business coaches to design and deliver happiness surveys supported by a detailed report. Using a wellness consultant allows organisations to assess the current environment and understand ways in which to design lasting changes in the workplace through a variety of initiatives. Find out more by getting in touch with us. Programs include: leadership programs, wellness events, happiness surveys, time management workshops, mindfulness events, communication management, conflict management, teamwork & motivation and much more... Show less We are Our Stillness, a company inspired by the desire to make work and life a better place. We offer programs and workshops across industries, locations and disciplines. Partnering with you to create bespoke deliverables which are aligned to your requirements and meet the needs of your staff. By following our in-house methodology, we use our experiences from the Big Four Consulting firms, Financial Services industries and more to design programs and workshops which are relevant, useful… Show more We are Our Stillness, a company inspired by the desire to make work and life a better place. We offer programs and workshops across industries, locations and disciplines. Partnering with you to create bespoke deliverables which are aligned to your requirements and meet the needs of your staff. By following our in-house methodology, we use our experiences from the Big Four Consulting firms, Financial Services industries and more to design programs and workshops which are relevant, useful and hands-on. Our programs are ITOL-approved and come with certificates for each participant. Wanting to understand more about staff happiness levels and how you can implement initiatives to support them further, we work with business coaches to design and deliver happiness surveys supported by a detailed report. Using a wellness consultant allows organisations to assess the current environment and understand ways in which to design lasting changes in the workplace through a variety of initiatives. Find out more by getting in touch with us. Programs include: leadership programs, wellness events, happiness surveys, time management workshops, mindfulness events, communication management, conflict management, teamwork & motivation and much more... Show less

  • EDF
    • France
    • Electric Power Generation
    • 700 & Above Employee
    • Transition Project Manager
      • Dec 2017 - Jun 2018

      Finance Transformation Programme - Transition Manager - Working with business SMEs and a managed service provider to deliver a series of work-streams to improve processes and create efficiencies. - Design, develop and implement a governance model to establish ways of working and structured delivery approach - Partnering with team heads to define the strategy and roadmap for their future vision teams through workshops, team building and on-going development and implementation -… Show more Finance Transformation Programme - Transition Manager - Working with business SMEs and a managed service provider to deliver a series of work-streams to improve processes and create efficiencies. - Design, develop and implement a governance model to establish ways of working and structured delivery approach - Partnering with team heads to define the strategy and roadmap for their future vision teams through workshops, team building and on-going development and implementation - Established a series of processes, procedures, templates, ways of working to ensure the BAU business functions self-sufficiently - Building strong relationships with the business representatives and third party suppliers to ensure smooth communication channels and rapport Show less Finance Transformation Programme - Transition Manager - Working with business SMEs and a managed service provider to deliver a series of work-streams to improve processes and create efficiencies. - Design, develop and implement a governance model to establish ways of working and structured delivery approach - Partnering with team heads to define the strategy and roadmap for their future vision teams through workshops, team building and on-going development and implementation -… Show more Finance Transformation Programme - Transition Manager - Working with business SMEs and a managed service provider to deliver a series of work-streams to improve processes and create efficiencies. - Design, develop and implement a governance model to establish ways of working and structured delivery approach - Partnering with team heads to define the strategy and roadmap for their future vision teams through workshops, team building and on-going development and implementation - Established a series of processes, procedures, templates, ways of working to ensure the BAU business functions self-sufficiently - Building strong relationships with the business representatives and third party suppliers to ensure smooth communication channels and rapport Show less

  • LifeWorks - Counselling & Mental Health Centre
    • United Arab Emirates
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Head Of Training
      • Mar 2017 - Sep 2017

      Head of Training – LifeWorks Foundation UAE – working with corporates and private clients and leads, develops and runs KHDA-approved training programs for individuals, corporates and women for the LifeWorks Foundation in Dubai. • Corporate Training – stress management in the workplace, presentation skills, leadership development, balancing work and life with awareness and much more • Educational Training – raising awareness of stress and anxiety at universities, running and… Show more Head of Training – LifeWorks Foundation UAE – working with corporates and private clients and leads, develops and runs KHDA-approved training programs for individuals, corporates and women for the LifeWorks Foundation in Dubai. • Corporate Training – stress management in the workplace, presentation skills, leadership development, balancing work and life with awareness and much more • Educational Training – raising awareness of stress and anxiety at universities, running and attending roadways and events for students around the UAE Show less Head of Training – LifeWorks Foundation UAE – working with corporates and private clients and leads, develops and runs KHDA-approved training programs for individuals, corporates and women for the LifeWorks Foundation in Dubai. • Corporate Training – stress management in the workplace, presentation skills, leadership development, balancing work and life with awareness and much more • Educational Training – raising awareness of stress and anxiety at universities, running and… Show more Head of Training – LifeWorks Foundation UAE – working with corporates and private clients and leads, develops and runs KHDA-approved training programs for individuals, corporates and women for the LifeWorks Foundation in Dubai. • Corporate Training – stress management in the workplace, presentation skills, leadership development, balancing work and life with awareness and much more • Educational Training – raising awareness of stress and anxiety at universities, running and attending roadways and events for students around the UAE Show less

  • Network International
    • United Arab Emirates
    • Financial Services
    • 700 & Above Employee
    • HR Strategic Change Consultant
      • Jul 2015 - May 2016

      Project manager and change agent across the HR function for Network International operating globally across the UAE, Egypt and India. Leading and implementing change across the function resulting in organisational improvements, efficiencies and process change. • Programme management & delivery – managing end to end project and programme requirements from inception to delivery across the HR function globally • Policy change – project management of implementation of policies and… Show more Project manager and change agent across the HR function for Network International operating globally across the UAE, Egypt and India. Leading and implementing change across the function resulting in organisational improvements, efficiencies and process change. • Programme management & delivery – managing end to end project and programme requirements from inception to delivery across the HR function globally • Policy change – project management of implementation of policies and processes across the global organisation in line with local and international labour laws • Change agent – responsible for initiating new ways of working and implementing a new culture within the team Show less Project manager and change agent across the HR function for Network International operating globally across the UAE, Egypt and India. Leading and implementing change across the function resulting in organisational improvements, efficiencies and process change. • Programme management & delivery – managing end to end project and programme requirements from inception to delivery across the HR function globally • Policy change – project management of implementation of policies and… Show more Project manager and change agent across the HR function for Network International operating globally across the UAE, Egypt and India. Leading and implementing change across the function resulting in organisational improvements, efficiencies and process change. • Programme management & delivery – managing end to end project and programme requirements from inception to delivery across the HR function globally • Policy change – project management of implementation of policies and processes across the global organisation in line with local and international labour laws • Change agent – responsible for initiating new ways of working and implementing a new culture within the team Show less

  • Barclays Corporate & Investment Bank
    • United States
    • Financial Services
    • 700 & Above Employee
    • Global Programme Manager - Location Strategy, Shared Services and TOM
      • Jan 2013 - Mar 2015

      Global location strategy and Rightshoring programme manager across Group Risk operating globally and across multiple locations. Management of on/offshore transition teams to delivery cost benefits realisations on time and budget. Key responsibilities include: •Programme management & delivery – planning, delivering, stakeholder management, pan-global team management, creating new processes and ways of working •Team management across locations and clusters – management of geographically… Show more Global location strategy and Rightshoring programme manager across Group Risk operating globally and across multiple locations. Management of on/offshore transition teams to delivery cost benefits realisations on time and budget. Key responsibilities include: •Programme management & delivery – planning, delivering, stakeholder management, pan-global team management, creating new processes and ways of working •Team management across locations and clusters – management of geographically dispersed teams and stakeholders whilst ensuring a strong and successful delivery outcome •Creation of shared service function & centres of excellence - implemented design of shared service function and creation of centres of excellence across global locations •Governance implementation & roll-out – mandated governance structure and methodology across function •Cross-functional global liaison – working with various functions to ensure project deliverables were aligned to requirements, including: Compliance & Regulatory submissions, IT requirements, Legal contract developments and Programme •Target Operating Model – Designed, developed and rolled out a TOM for Risk function supported by a detailed Location Strategy •Location Strategy Definition – Defined, developed and implemented the end to end location strategy for the Risk function. Undertook location due diligence, process review, future state development and build-out of off-shore locations Show less Global location strategy and Rightshoring programme manager across Group Risk operating globally and across multiple locations. Management of on/offshore transition teams to delivery cost benefits realisations on time and budget. Key responsibilities include: •Programme management & delivery – planning, delivering, stakeholder management, pan-global team management, creating new processes and ways of working •Team management across locations and clusters – management of geographically… Show more Global location strategy and Rightshoring programme manager across Group Risk operating globally and across multiple locations. Management of on/offshore transition teams to delivery cost benefits realisations on time and budget. Key responsibilities include: •Programme management & delivery – planning, delivering, stakeholder management, pan-global team management, creating new processes and ways of working •Team management across locations and clusters – management of geographically dispersed teams and stakeholders whilst ensuring a strong and successful delivery outcome •Creation of shared service function & centres of excellence - implemented design of shared service function and creation of centres of excellence across global locations •Governance implementation & roll-out – mandated governance structure and methodology across function •Cross-functional global liaison – working with various functions to ensure project deliverables were aligned to requirements, including: Compliance & Regulatory submissions, IT requirements, Legal contract developments and Programme •Target Operating Model – Designed, developed and rolled out a TOM for Risk function supported by a detailed Location Strategy •Location Strategy Definition – Defined, developed and implemented the end to end location strategy for the Risk function. Undertook location due diligence, process review, future state development and build-out of off-shore locations Show less

  • RBS
    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Business Optimisation Services - RBS Global Banking & Markets
      • Jun 2011 - Dec 2012

      RBS Rightshoring for Credit Risk Globally Jun 2011- Present Royal Bank of Scotland (RBS) Monica joined RBS in June 2011 as a Business Analyst within the Global Banking & Markets division of the Bank. The role is part of the Risk function within the investment banking arm of the RBS Group. During her time on this role, she has specifically focused on rightshoring (outsourcing), process improvement, lean… Show more RBS Rightshoring for Credit Risk Globally Jun 2011- Present Royal Bank of Scotland (RBS) Monica joined RBS in June 2011 as a Business Analyst within the Global Banking & Markets division of the Bank. The role is part of the Risk function within the investment banking arm of the RBS Group. During her time on this role, she has specifically focused on rightshoring (outsourcing), process improvement, lean management and organisational design. Key roles Monica has been involved in are: •Managing Rightshoring globally for Credit Risk – Monica is a key member of the Rightshoring project and runs all initiatives for Credit Risk globally. She has been managing the transitions, devising location strategies, worked closely with on and off-shore stakeholders, producing business cases, financials and leading the business to create successful. In addition, she has worked closely with the business to develop the target operating model, formulate a future strategic model and drive this forward with the business. •Producing As-Is Processes – This role involved the identification of current processes, interaction with key stakeholders to summarise, confirm and sign-off. Monica designed and produced final processes which were used as the basis for future state design. •Organisational Design and Governance – Monica led the organisational design work-stream assessing structural and team changes. She was responsible for producing HR/Works Councils documentation, designing a governance structure for the function and producing RACI matrices. •Designing To-Be Processes and Future State Design – Monica is responsible for designing and improving current processes and implement global processes for the function.

    • Business Analyst
      • Feb 2008 - May 2011

      RBS Business Analyst (Manager Grade) Mar 2008-May 2011 Royal Bank of Scotland (RBS) Monica joined RBS in 2008 as a business analyst within Shared Services Finance Delivery - this is a change function within the RBS Group which manages projects and programmes across the Bank from Finance, Risk, Regulation and Technology. The key roles Monica was involved in included: •Roll-out of solutions for Financial Services Agency (FSA) Returns -… Show more RBS Business Analyst (Manager Grade) Mar 2008-May 2011 Royal Bank of Scotland (RBS) Monica joined RBS in 2008 as a business analyst within Shared Services Finance Delivery - this is a change function within the RBS Group which manages projects and programmes across the Bank from Finance, Risk, Regulation and Technology. The key roles Monica was involved in included: •Roll-out of solutions for Financial Services Agency (FSA) Returns - This role involved: detailed business requirements gathering, an appreciation of FSA policy statements, liaison with business experts across the group and division, management of project plans, management of the entire project life-cycle from inception to implementation. • Business/Systems Integration Project – This role required close interaction between core stakeholders - including IT, Business users and subject matter experts. This was a challenging phase of the project which was successfully delivered and embedded within the relevant areas. •Asset Protection Scheme (APS) Programme - She was involved in gathering business requirements for key system requirements, liaising with different stakeholders to understand the financial and risk elements of the data being gathered and delivered. Monica worked closely with the Financial function within the bank to enable quarter-end and year-end data to be delivered to government bodies and be published in Group financial statements. As a result of her work on the APS Programme, Monica was offered a role within the APS Management and Reporting team. •APS Financial Control - Monica joined this team in April 2010 to undertake a varied role including working with divisions to manage costs and budgets, gather and analyse APS data from divisions to be included in MI and external reporting.

  • EY
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant
      • 2007 - 2008

      During her time at E&Y, Monica’s role as a Senior Consultant required her to work on a number of roles within two industries – Leisure and Public Sector. Responsibilities included: • Supported the client during the major merger and acquisition period with specific focus on Finance systems and processes in order to deliver an integrated Finance function. • In order to support and drive the forming of a new Finance function, key business processes, rules and requirements had to be… Show more During her time at E&Y, Monica’s role as a Senior Consultant required her to work on a number of roles within two industries – Leisure and Public Sector. Responsibilities included: • Supported the client during the major merger and acquisition period with specific focus on Finance systems and processes in order to deliver an integrated Finance function. • In order to support and drive the forming of a new Finance function, key business processes, rules and requirements had to be understood and captured. • Liaised with a number of key stakeholders and third-parties to understand and capture new and current business processes/requirements and ensuring all are successfully communicated and driven forward. Show less During her time at E&Y, Monica’s role as a Senior Consultant required her to work on a number of roles within two industries – Leisure and Public Sector. Responsibilities included: • Supported the client during the major merger and acquisition period with specific focus on Finance systems and processes in order to deliver an integrated Finance function. • In order to support and drive the forming of a new Finance function, key business processes, rules and requirements had to be… Show more During her time at E&Y, Monica’s role as a Senior Consultant required her to work on a number of roles within two industries – Leisure and Public Sector. Responsibilities included: • Supported the client during the major merger and acquisition period with specific focus on Finance systems and processes in order to deliver an integrated Finance function. • In order to support and drive the forming of a new Finance function, key business processes, rules and requirements had to be understood and captured. • Liaised with a number of key stakeholders and third-parties to understand and capture new and current business processes/requirements and ensuring all are successfully communicated and driven forward. Show less

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant
      • Sep 2001 - Dec 2006

      Monica joined Deloitte as a Systems Analyst as part of the Graduate programme of 2001. Her time at Deloitte was a varied one where she gained great exposure to different industries, clients, projects and stakeholders. During her time at Deloitte, she was promoted twice and was also awarded sponsorship to undertake her CIMA qualification. Monica’s roles primarily focused on Business and Finance change where she applied her skill-set and experience to initiate positive change. Monica… Show more Monica joined Deloitte as a Systems Analyst as part of the Graduate programme of 2001. Her time at Deloitte was a varied one where she gained great exposure to different industries, clients, projects and stakeholders. During her time at Deloitte, she was promoted twice and was also awarded sponsorship to undertake her CIMA qualification. Monica’s roles primarily focused on Business and Finance change where she applied her skill-set and experience to initiate positive change. Monica worked on a vast range of projects ranging for the public sector to financial services. Financial Services Organisation - Lead Consultant Lead consultant for a Regulatory project to evaluate and create a RWA calculator as a tactical solution to the Bank’s Basel II requirements. UK Building Society - Finance Project Manager Finance project manage to merge two Finance functions following merger of two building societies - project managed the end to end delivery of a newly integrated finance function. Transport Agency – Senior Consultant for CIO Worked with CIO office to create MI packs, management reporting, best practice KPIs and SLAs. Credit Card Company CEMEA – Finance Project Manager Worked with Finance managers to improve reporting processes, creation of MI packs, aide memoirs, manuals and packs to support Finance processes. Online Bank – Basel II Reporting & MI Project Manager Designed, developed and implemented reporting tool to support Basel calculations (RWAs). Government Organisation – Oracle 11i implementation & Reporting Consultant Designed, developed and implemented key elements of Oracle Financial implementation and reporting tools. Show less Monica joined Deloitte as a Systems Analyst as part of the Graduate programme of 2001. Her time at Deloitte was a varied one where she gained great exposure to different industries, clients, projects and stakeholders. During her time at Deloitte, she was promoted twice and was also awarded sponsorship to undertake her CIMA qualification. Monica’s roles primarily focused on Business and Finance change where she applied her skill-set and experience to initiate positive change. Monica… Show more Monica joined Deloitte as a Systems Analyst as part of the Graduate programme of 2001. Her time at Deloitte was a varied one where she gained great exposure to different industries, clients, projects and stakeholders. During her time at Deloitte, she was promoted twice and was also awarded sponsorship to undertake her CIMA qualification. Monica’s roles primarily focused on Business and Finance change where she applied her skill-set and experience to initiate positive change. Monica worked on a vast range of projects ranging for the public sector to financial services. Financial Services Organisation - Lead Consultant Lead consultant for a Regulatory project to evaluate and create a RWA calculator as a tactical solution to the Bank’s Basel II requirements. UK Building Society - Finance Project Manager Finance project manage to merge two Finance functions following merger of two building societies - project managed the end to end delivery of a newly integrated finance function. Transport Agency – Senior Consultant for CIO Worked with CIO office to create MI packs, management reporting, best practice KPIs and SLAs. Credit Card Company CEMEA – Finance Project Manager Worked with Finance managers to improve reporting processes, creation of MI packs, aide memoirs, manuals and packs to support Finance processes. Online Bank – Basel II Reporting & MI Project Manager Designed, developed and implemented reporting tool to support Basel calculations (RWAs). Government Organisation – Oracle 11i implementation & Reporting Consultant Designed, developed and implemented key elements of Oracle Financial implementation and reporting tools. Show less

Education

  • Brunel University
    Master of Science (MSc), Management Information Systems, General
    2000 - 2001
  • Brunel University
    Management Studies, 2.1
    1996 - 2000
  • The Chartered Institute of Management Accountants
    CIMA, Accounting
    2008 - 2011

Community

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