Senior Vice President of US sales

• Mar 2023 - Present

Partnering with US sales team to improve efficiencies and increase sales Partnering with US sales team to improve efficiencies and increase sales

Senior Vice President, General Manager/Head of US Omnichannel Business Operations

• Jan 2022 - Dec 2022

Leader of US retail and digital initiatives, corporate real estate, and loss prevention teams. Collaborated with ELT on goal/target setting, state specific marketing plans and strategic business planning for the year. P&L owner for all teams listed above. Partnered with M&A team on strategic store acquisitions. Leader of US retail and digital initiatives, corporate real estate, and loss prevention teams. Collaborated with ELT on goal/target setting, state specific marketing plans and strategic business planning for the year. P&L owner for all teams listed above. Partnered with M&A team on strategic store acquisitions.

Regional Director

• Mar 2016 - Nov 2021

Coached multiple different retail teams in different geographies to top performing status. Mentored three different professionals outside of my direct reporting team. Using analytics, partnered with central operations teams to improve efficiencies in our sales processes and digital offerings to customers. Coached multiple different retail teams in different geographies to top performing status. Mentored three different professionals outside of my direct reporting team. Using analytics, partnered with central operations teams to improve efficiencies in our sales processes and digital offerings to customers.

Senior Vice President, Head of Field Operations

• Jan 2015 - Mar 2016

Transformed department into leaders with a servant leadership mentality. Implemented new communications strategy to entire organization Co-chaired committee with compliance and legal partners to properly manage risk management for new initiatives. Transformed department into leaders with a servant leadership mentality. Implemented new communications strategy to entire organization Co-chaired committee with compliance and legal partners to properly manage risk management for new initiatives.

Head of Discovery Branches

• Apr 2014 - May 2015

-Management responsibility of P&L for 3 Districts across 4 states. -Responsible for introducing all new initiatives in a Test and Learn environment before a full roll out to the remainder of the Company.

Operations Director/Senior Vice President

• Jul 2006 - Apr 2014

-Implemented and taught all exempt employees the importance of booking ratios and raising average advances. This training improved sales by 13% over the next 90 days and resulted in a 10% improvement Year-over-year.-Conducted multiple interim Area Director 13 week assignments- responsible for operations for 60+ offices, 250+ employees, and $1B of Receivables.

District Manager

• Feb 2002 - Jun 2006

Responsible for managing $120 in Personal Loan and Real Estate Receivables. Supervised 32 team members including 7 Managers. Responsible for all hiring and training of teams. Promoted 8 people to Branch Manager and 2 to District Manager.

Branch Manager

• Jul 1998 - Feb 2002

Senior Customer Service Representative

• Aug 1996 - Jul 1998