David Reiss

IT and Data Manager, AGSM Coordinator at GreenTech Motors Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Brea, California, United States, US
Languages
  • English Native or bilingual proficiency

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Duran Okhovat

As a security engineer, I had the pleasure to work with David on a day to day basis. David has expert level knowledge of a wide array of IT technologies as well as excellent management skills. He is dedicated, cares about providing value to the business and those that depend on him, and is an invaluable member of the organization due to his professionalism and amazing interpersonal skills. David is also a master of working through challenges and always comes through. It was truly a pleasure to work with David and I would recommend him for any technological and leadership position.

LinkedIn User

David is a very detail oriented worker with a positive attitude. He is easy to work with and always keeps connection alive. An asset for every company.

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Credentials

  • CompTIA Network+ (N10-007) Cert Prep: 4 Making TCP/IP Work
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Ethical Hacking: Evading IDS, Firewalls, and Honeypots
    LinkedIn
    May, 2020
    - Nov, 2024
  • Ethical Hacking: The Complete Malware Analysis Process
    LinkedIn
    May, 2020
    - Nov, 2024
  • VMware vSphere 6.5 Essential Training Part 2
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • IT and Data Manager, AGSM Coordinator
      • Jul 2021 - Present

      Research and assistance with finding grants or other funding opportunities while product improvement is under development. Management of Office365 platform as well as other IT needs. Research and assistance with finding grants or other funding opportunities while product improvement is under development. Management of Office365 platform as well as other IT needs.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Manager, End User Computing
      • Aug 2022 - Apr 2023

      Responsible for the overall delivery of EUC services in scope to the client engagement with Mattel. Responsible for the overall delivery of EUC services in scope to the client engagement with Mattel.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Employee
      • Aug 2021 - Sep 2021

      Network equipment setup and validation at various voting centers in Los Angeles County for the Gubernatorial Recall Election. Network equipment setup and validation at various voting centers in Los Angeles County for the Gubernatorial Recall Election.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Systems Engineer
      • Dec 2020 - May 2021

      Support of servers, workstations, and applications for clients. Involvement has been on an ad-hoc basis when there has been an overflow of tasks. Support of servers, workstations, and applications for clients. Involvement has been on an ad-hoc basis when there has been an overflow of tasks.

    • Information Technology & Services
    • 1 - 100 Employee
    • Field Engineer
      • Sep 2020 - Oct 2020

      Project to setup and migrate all users to new equipment for a non-profit organization that assists domestic abuse victims. Created image, built systems, setup users, installed and configured applications, and migrated user data from old to new systems. Project to setup and migrate all users to new equipment for a non-profit organization that assists domestic abuse victims. Created image, built systems, setup users, installed and configured applications, and migrated user data from old to new systems.

  • Altisource Portfolio Solutions
    • Greater Los Angeles Area
    • Manager, Desktop Support
      • Jan 2018 - Aug 2019

      Leadership of a global Desktop team with more than 40 IT Professionals. Desktop Engineering (images, software packaging & deployment), Desktop Support, Active Directory (Security Groups, Users, Computers), Printing support, Telephony support (desk & soft phones, BYOD mobile devices). Software packaging and automated software distribution via SCCM. Management of endpoints via SCCM. • Integration of Apple devices (Macintosh OSX, iOS) into the Microsoft Windows based corporate environment using JAMF as an MDM solution. • Completion of first physical inventory of assets and the import of the data into a centralized asset inventory system (JIRA). • Established first hardware refresh policy to proactively retire equipment as it ages. Show less

  • Equator, LLC
    • Los Angeles, CA
    • Manager, Desktop Support
      • Jun 2010 - Dec 2017

      Equator was acquired by Altisource Portfolio Solutions in Nov 2013. Leadership of IT Professionals in the areas: Desktop Engineering (images, software packaging & deployment, OS & application patching, malware protection), Help Desk, Desktop Support, Identity Management (account setup, maintenance & termination), Telecom (Broadsoft VoIP), Mobile Devices (smartphones, tablets, aircards), Messaging (hosted Exchange, BES & ActiveSync), Active Directory (OU’s, Group Policies, Security Groups, Users, Computers), Logon Scripts, Printing, Asset & License Inventory & Management, and Procurement. Software packaging and automated software distrubution via SCCM. Management of endpoints via SCCM. • Created policies, proceedures, standards & best practices for all areas of responsibility. • Architected client infrastructure, baseline image, & AD components to migrate clients from an un-managed Windows Vista platform to a managed Windows 7 x64 environment. • SSAE16 & SOC certifications, annual client audits achieved with no observations or findings in the End User Computing areas. • Designed and implemented the integration of the Macintosh platform into the corporate Windows environment. Show less

  • Pacific Monarch Resorts
    • Laguna Hills, CA
    • Systems Engineer
      • Jan 2009 - May 2010

      Lead Systems Engineer with responsibility for Active Directory, server operations (120 servers); backup & recovery; SAN operations & administration; Network Security (perimeter security, malware, patch management), Messaging (Exchange, BlackBerry, FAXMaker); Networking (Internet Filters, DHCP, DNS, Switches); Client Infrastructure (1,000+ thick\thin clients); and User Administration (1,500+). • Active Directory Operations: o Forest Collapse: migrated all objects from seven child domains to the parent domain. o Organizational Unit structure & Group Policy re-engineering. o Domain Controller replication topology & scheduling re-engineering & optimization. o Reconciled user accounts with HR data, removing 20% of the user accounts. o Reconciled computer accounts against inventory & management systems, removing 40%; o Implemented DC-less AD Sites; Reconciled AD subnets with active segments. • Server Operations: Firmware, management agents, OS updates managed via HP SIM, Dell OpenManage & WSUS; Backup Administration (CommVault, BackupExec & Dell ML6000 Tape Library), SAN migration & administration (EMC, EqualLogic), & SQL Cluster. • Network Operations: Migration from ISA to Barracuda Web & Spam filters; Migration from stand-alone DHCP (Cisco routers) to AD integrated DHCP scopes; DNS optimization & reconciliation. • Messaging: Migration of Mail Stores, Mailboxes & Exchange binaries from EMC SAN to EqualLogic SAN; migration of multi-user\shared mailboxes to Public Folders; Mail Store Load Balancing; BlackBerry Enterprise Server upgrade; GFI FAXMaker administration. • Client Infrastructure: Capture client inventory (hardware, software, configuration); re-write user logon scripts; develop system startup scripts. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Systems Administrator
      • Jul 2007 - Dec 2008

      Developed & maintained hardware independent image process covering more than 50 hardware platforms across 20 sites globally (8,500+ base). Developed & maintained baseline process that dynamically loads software covering 11 different usage roles, including appropriate localization settings, maintaining 21 CFR Part 11 compliance. AD & GPO administration affecting all users (11,000+) & workstations. Scripting (WinBatch, ADSI, VBS, WMI) system & infrastructure administration tasks. Software packaging for automated deployment (SMS & in-house tools). Logon script modifications\updates. • Developed automated process to clean Active Directory & SMS of unused\stale computer accounts during the baseline process; • Developed Active Directory site-aware detection within WinPE bootdisc to enable a globally aware imaging process; • Participated on Migration Team, migrating 8,500+ workstations & 11,000+ users across 20 sites globally to new Active Directory forest within a 2 month timeframe; • Developed dynamic patching process within the baseline to ensure that every workstation build delivered was current on all relevant patches; • Developed baseline automation process allowing for very light touch deployment Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Software Certification Engineer
      • Oct 2006 - Jul 2007

      Package applications into MSI format with Wise Package Studio. Scripting (Windows shell, VBS, WMI) system administration tasks and software installations for automated software deployment (SMS, WinInstall). Package applications into MSI format with Wise Package Studio. Scripting (Windows shell, VBS, WMI) system administration tasks and software installations for automated software deployment (SMS, WinInstall).

  • Ameriquest Mortgage Company
    • Orange County, California Area
    • Senior Desktop Engineer
      • Oct 2005 - Oct 2006

      Team Lead for group that developed and maintained a managed Windows client environment (12,000+ base), conforming to SOX requirements. Responsible for image development & maintenance, application packaging (InstallShield) & automated software deployment. Maintained and supported 18 Altiris deployment servers, 5 Symantec Anti-Virus servers, 2 WSUS servers, Group Policy development & troubleshooting, and inventory of hardware & software assets. • Developed hardware independent image and zero-touch re-imaging process. • Developed company standards & best practices for application packaging. • Developed highly secure workstation environment that disabled user access to removable storage devices and placed restrictions on allowed applications. • Programmed application utilities to automate functions and assist workstation support team. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Software Distribution Specialist
      • Jan 2005 - Oct 2005

      Packaged applications into MSI format using InstallShield & Wise Package Studio. Compiled & distributed software packages via Tivoli. QA testing of applications and patches against company standard images (Windows 2000 & XP). Packaged applications into MSI format using InstallShield & Wise Package Studio. Compiled & distributed software packages via Tivoli. QA testing of applications and patches against company standard images (Windows 2000 & XP).

    • SNOW (Standard Network Office Workstation) Support Specialist
      • May 2002 - Oct 2004

      Developed and maintained a managed Windows 2000 environment for all Nestlé operating companies in the American hemisphere (25,000+ deployed base). Created, updated images and deployed workstations with service packs, security patches, & critical updates. Packaged applications into Windows Installer (MSI) format. Automated software distribution via Tivoli and IntelliMirror. Created and maintained AD objects and GPO’s affecting all users and workstations. • Created & maintained standard Windows 2000 images for 11 operating companies with 25,000+ workstations migrating into a single global domain. • Packaged and deployed 500+ business critical applications to users and workstations. • Developed automated job to upgrade 25,000+ workstations to W2K SP3, IE6 SP1, Symantec Anti-Virus 9.0 as well as security hotfixes and 20+ other base image upgrades. • Developed a conflict management database to identify conflicts between 1,000+ applications deployed among different organizations in four different languages. • Created & maintained a database used for tracking application deployments. • Designed and coordinated the construction of an IT development lab used by all teams. Maintenance of servers in development/QA domain. Show less

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Client Server Systems Analyst
      • Dec 1999 - May 2002

      Develop and maintain images for standardized Windows 95 & NT environment (8,000+ deployed base). Create & update images and deployed workstations with service packs, security patches, & critical updates. Repackage software and build software distribution jobs (Tivoli). Maintenance of servers in development/QA domain.

    • Help Desk Analyst
      • Oct 1997 - Dec 1999

      Support of DOS & Windows workstations, NT servers, e-mail systems (MS Mail, Exchange), client/server applications, network monitoring (connectivity and resource availability), Mainframe and AS/400 support (transmission monitoring, application support).

    • Network Administrator, Database Administrator
      • Feb 1997 - Oct 1997

      Installation & maintenance of a Novell 4.1 server. Client support of DOS, Windows and Macintosh clients. Programming and administration of databases used for order tracking, accounts receivable and accounts payable. Installation & maintenance of a Novell 4.1 server. Client support of DOS, Windows and Macintosh clients. Programming and administration of databases used for order tracking, accounts receivable and accounts payable.

  • ACI Communications
    • Greater Los Angeles Area
    • Project Manager, Technician
      • Nov 1993 - Mar 1996

      Server and client support of DOS, Windows, OS/2 and Macintosh platforms. Design, installation and maintenance of telecommunications equipment and infrastructure. Proposal writing, project administration, supervision of field technicians, billing, and project profitability. Server and client support of DOS, Windows, OS/2 and Macintosh platforms. Design, installation and maintenance of telecommunications equipment and infrastructure. Proposal writing, project administration, supervision of field technicians, billing, and project profitability.

Education

  • University of Southern California
    BS, Public Policy, Management and Planning
    1995 - 1999
  • Moorpark College
    Communications, General Education
    1987 - 1991

Community

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