Sarah Young

Enrollment Support Manager at Point Loma Nazarene University
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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5.0

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Katie Herzog

Sarah Young’s professionalism, strong communication skills, and willingness to learn earned her an internship within the office of Student Involvement & Leadership during her senior year. I am pleased to report that Sarah exceeded expectations and set a high bar for future interns. Sarah’s leadership and communications skills are truly inspirational. As one of sixteen interns in our office, her ability to listen and be present with others immediately instilled a deep trust from the others in her leadership style and mobilizing efforts. Sarah’s exemplary interpersonal communication skills were only exceeded by her strong public relations and marketing skills. She initiated and maintained a successful social media campaign for our department, and worked diligently on a variety of community relations projects throughout the year. Sarah’s passion for, and strength in, public relations was evident in her thorough fulfillment of her work and thoughtful approach to her clients and their unique needs. I strongly recommend Sarah Young as a prospective candidate for anyone seeking a public relations and/or marketing professional.

Darla Davis

I had the pleasure of working with Sarah at San Diego Zoo Global when she served as a public relations intern. She was an exceptional intern, exhibiting a strong desire to learn and a willingness to take on any task assigned. Sarah is extremely talented, exhibiting exemplary analytical, communication and leadership skills. I would highly recommend Sarah to anyone looking for a competent and amiable individual to complete their public relations or marketing team.

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Enrollment Support Manager
      • Sep 2022 - Present

      Oversees all operations of the Graduate and Professional Studies' contact center to ensure that the business initiatives, communications goals and contact strategies are properly executed. Also manages the day to day operations of the telecounselors in the call center as they respond to all initial inquiries from individuals seeking to complete or further their education.

    • Admissions Counselor
      • Aug 2019 - Aug 2022

      Engaged with prospective students on community college campuses in San Diego to recruit students to PLNU’s Adult Degree Completion programs. Managed all aspects of student recruitment including lead/inquiry development and handling, pre-admissions advising, transcript evaluations, applicant counseling, acceptance processing, and enrollment. Followed up with students at every stage through in person meetings, Zoom meetings, phone conversations, and emails until the enrollment process was complete. Maintained updated records for each prospective student using the admissions CRM through Salesforce. Planned and executed student-focused events at community college campuses. Participated in information events and new student orientations. Maintained relationships with deans, faculty members and upper administration at the community colleges, and served as a liaison and ambassador between the community colleges and PLNU. Show less

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Social Media Specialist
      • Oct 2018 - Jun 2019

      Managed Twitter, Instagram and Facebook accounts for Catamaran Resort Hotel and Spa, Bahia Resort Hotel and The Lodge at Torrey Pines. Posted throughout the week on each property’s social media accounts and created Facebook ads with specific audiences to target. Compiled social media stats for analytic reports that included top performing posts, followers gained, impressions, reach and engagement. Took photos and videos around the properties to collect different assets to share for future posts. Created Instagram Stories and Facebook Live segments for special events and spa retail spotlights. Show less

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Account Coordinator
      • Aug 2016 - Aug 2018

      Developed an understanding of client programs, strategies, budgets, timelines and key messages for assigned accounts. Successfully pitched stories that featured clients using my acquired and actionable knowledge of print, broadcast and online media. Supported team projects and program planning and implementation activities, including building and maintaining media lists, writing press releases and media alerts, partnering with influencers, managing social media accounts, compiling press kits and distributing press materials. Provided research and other support as needed for client planning activities. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Marketing & Communications Intern
      • Aug 2015 - May 2016

      Supported Gonzaga clubs and organizations with their marketing needs: social media, print advertising and events. Managed social media pages for the Student Involvement & Leadership Office. Created weekly social media postings including graphic designs on Facebook, Twitter and Instagram. Contributed blog posts using WordPress to the Student Involvement & Leadership website. Supported Gonzaga clubs and organizations with their marketing needs: social media, print advertising and events. Managed social media pages for the Student Involvement & Leadership Office. Created weekly social media postings including graphic designs on Facebook, Twitter and Instagram. Contributed blog posts using WordPress to the Student Involvement & Leadership website.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Public Relations Intern
      • May 2015 - Jul 2015

      Created video and photo news releases, calendar listings, media broadcast clip reports and fact sheets. Responded to media inquires and media pass requests, attended media events and filming sessions at the San Diego Zoo and San Diego Zoo Safari Park. Created video and photo news releases, calendar listings, media broadcast clip reports and fact sheets. Responded to media inquires and media pass requests, attended media events and filming sessions at the San Diego Zoo and San Diego Zoo Safari Park.

  • Ars et Fides Firenze
    • Florence Area, Italy
    • Tour Guide at the Duomo
      • Sep 2014 - Dec 2014

      Led tours at Santa Maria del Fiore (Duomo) in Florence once a week to groups ranging from 2-10 people. Led tours at Santa Maria del Fiore (Duomo) in Florence once a week to groups ranging from 2-10 people.

    • Italy
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Marketing Surveyor
      • Sep 2014 - Dec 2014

      Surveyed visitors at various Florence monuments to help the Opera del Duomo marketing department better serve the public of Florence. Surveyed visitors at various Florence monuments to help the Opera del Duomo marketing department better serve the public of Florence.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Summer Camp Aide
      • Jun 2014 - Aug 2014

      Assisted teachers, planned & facilitated activities for 5th & 6th graders and led campers around the San Diego Zoo. Assisted teachers, planned & facilitated activities for 5th & 6th graders and led campers around the San Diego Zoo.

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Sleepover Program Aide
      • Jun 2013 - Aug 2013

      Managed with a team of four, the weekend sleepovers for families. Set up tents for overnight camp, checked families in, facilitated activities, drove families in cart and led groups around Zoo. Managed with a team of four, the weekend sleepovers for families. Set up tents for overnight camp, checked families in, facilitated activities, drove families in cart and led groups around Zoo.

Education

  • Point Loma Nazarene University
    Master of Arts - MA, Organizational Leadership
    2023 - 2024
  • Gonzaga University
    Bachelor of Arts (B.A.), Public Relations Major & Marketing Minor
    2012 - 2016
  • Gonzaga-in-Florence
    2014 - 2014
  • Academy of Our Lady of Peace
    San Diego High School
    2008 - 2012

Community

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