Learning Center Office Coordinator

• Jun 2023 - Present

Merchandise Specialist

• Dec 2021 - Jun 2023

• Proactively drive store sales by utilizing customer centric mindset to deliver positive and friendly customer service, answer unique and complex questions quickly and accurately, and provide merchandise expertise • Implement front line supervision to Brand Associates by communicating daily goals and expectations and maximizing talent development through various training sessions on the salesfloor and cash wrap • Demonstrate time management and prioritization skills by effectively overseeing multiple tasks such as markdowns, signage, ship from store, and BOPIS in an environment with competing demands Show less

Peer Career Coach

• Sep 2019 - Sep 2021

• Advised students by providing guidance through career development process by critiquing resumes and cover letters through drop-in one-on-one coaching sessions to ensure professional goals are achieved • Communicated with recruiters about job market trends and industry requirements and delivered presentations on job search topics to inform students about relevant career information and resources • Conducted mock interviews by asking qualification, behavioral, and hypothetical questions to prepare students for incoming employment opportunities such as job and informational interviews Show less

Orientation Leader

• May 2019 - Aug 2019

• Created a welcoming environment for incoming students as well as their families during the time of orientation by sharing personal experience of transitioning to Oakton Community College • Worked closely with orientation staff to facilitate activities such as icebreakers and tours to familiarize students with campus resources • Provided support to students through academic advising by assisting in course registration labs and answering questions related to major/transfer requirements, electives, and course loads Show less

Camp Counselor Intern

• Jul 2015 - Aug 2015

• Collaborated with a teaching team of three interns to provide educational activities for a classroom of 12 students ranging from the ages of 7 to 13 years old • Communicated with parents to resolve problems and give student updates to ensure a comfortable and supportive learning environment for the children • Assisted in directing and supervising children during field trips and activities by adhering to the program’s rules and regulations on child safety • Collaborated with a teaching team of three interns to provide educational activities for a classroom of 12 students ranging from the ages of 7 to 13 years old • Communicated with parents to resolve problems and give student updates to ensure a comfortable and supportive learning environment for the children • Assisted in directing and supervising children during field trips and activities by adhering to the program’s rules and regulations on child safety