Alaa Alkhafaji
Director, Salesforce Managed Services at SPAR Solutions- Claim this Profile
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Topline Score
Bio
Keshia Prince-Anderson
I worked with Alaa for 2 years when he was employed by Spar Solutions. They were our Salesforce and ServiceMax platform consultants. It was always a pleasure working with him. He brought a high level of knowledge to the table. As soon as he started, he worked to gain an understanding of our platform as it is very complicated and employs many customization tools. Alaa was very attentive to the needs of our organization and always offered recommendations for more effective ways to the processes. As a result of interacting with Alaa and the seeing the knowledge he has, I have enrolled in a Salesforce Admin Certification Training Course. Alaa’s work ethic is impressive and he has worked tirelessly with the Spar Team to handle all our requests. I wish him nothing but the best with his future endeavors.
Stephanie Baker Forston
Alaa has the best work ethic of anyone I've ever met. He learned quickly on the job and could make anything work well and on time. He is intelligent, trust worthy, and detail-oriented. He can handle anything you throw at him. I highly recommend his work.
Keshia Prince-Anderson
I worked with Alaa for 2 years when he was employed by Spar Solutions. They were our Salesforce and ServiceMax platform consultants. It was always a pleasure working with him. He brought a high level of knowledge to the table. As soon as he started, he worked to gain an understanding of our platform as it is very complicated and employs many customization tools. Alaa was very attentive to the needs of our organization and always offered recommendations for more effective ways to the processes. As a result of interacting with Alaa and the seeing the knowledge he has, I have enrolled in a Salesforce Admin Certification Training Course. Alaa’s work ethic is impressive and he has worked tirelessly with the Spar Team to handle all our requests. I wish him nothing but the best with his future endeavors.
Stephanie Baker Forston
Alaa has the best work ethic of anyone I've ever met. He learned quickly on the job and could make anything work well and on time. He is intelligent, trust worthy, and detail-oriented. He can handle anything you throw at him. I highly recommend his work.
Keshia Prince-Anderson
I worked with Alaa for 2 years when he was employed by Spar Solutions. They were our Salesforce and ServiceMax platform consultants. It was always a pleasure working with him. He brought a high level of knowledge to the table. As soon as he started, he worked to gain an understanding of our platform as it is very complicated and employs many customization tools. Alaa was very attentive to the needs of our organization and always offered recommendations for more effective ways to the processes. As a result of interacting with Alaa and the seeing the knowledge he has, I have enrolled in a Salesforce Admin Certification Training Course. Alaa’s work ethic is impressive and he has worked tirelessly with the Spar Team to handle all our requests. I wish him nothing but the best with his future endeavors.
Stephanie Baker Forston
Alaa has the best work ethic of anyone I've ever met. He learned quickly on the job and could make anything work well and on time. He is intelligent, trust worthy, and detail-oriented. He can handle anything you throw at him. I highly recommend his work.
Keshia Prince-Anderson
I worked with Alaa for 2 years when he was employed by Spar Solutions. They were our Salesforce and ServiceMax platform consultants. It was always a pleasure working with him. He brought a high level of knowledge to the table. As soon as he started, he worked to gain an understanding of our platform as it is very complicated and employs many customization tools. Alaa was very attentive to the needs of our organization and always offered recommendations for more effective ways to the processes. As a result of interacting with Alaa and the seeing the knowledge he has, I have enrolled in a Salesforce Admin Certification Training Course. Alaa’s work ethic is impressive and he has worked tirelessly with the Spar Team to handle all our requests. I wish him nothing but the best with his future endeavors.
Stephanie Baker Forston
Alaa has the best work ethic of anyone I've ever met. He learned quickly on the job and could make anything work well and on time. He is intelligent, trust worthy, and detail-oriented. He can handle anything you throw at him. I highly recommend his work.
Credentials
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Salesforce Certified Administrator
SalesforceMay, 2018- Nov, 2024
Experience
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SPAR Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Director, Salesforce Managed Services
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Nov 2022 - Present
Empowering and Directing our Managed Services offering to meet the scalability, flexibility and efficiently of our clients to ensure full coverage of their departmental needs while providing a systematic cost management approach.
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Sr. Solutions Consultant
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Nov 2021 - Nov 2022
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SPAR Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sr Solutions Consultant, Salesforce.com
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Jun 2020 - Aug 2021
Supporting clients to design and deliver solutions for their constantly changing businesses. Supporting Sales, Service, and integrations with other systems.
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Salesforce Consultant
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Sep 2019 - Jun 2020
Serve as trusted Consultant for customers and clients on a variety of projects in a Healthcare and High Technology focused consulting practice. Providing Project Management, Data Analysis, Integrations, and Salesforce Administration to all organization sizes.
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ConstructConnect
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United States
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Software Development
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700 & Above Employee
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Salesforce Administrator
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Jul 2018 - Sep 2019
Working in a fast-paced SAAS organization that specializes in pre-construction data and the software to connect the construction industry. Administrator for an ever-changing salesforce org, that has seen many company mergers and acquisitions.
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Technical Solutions specialist
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Aug 2017 - Sep 2019
Act as the subject matter expert for ConstructConnect's insight sync product which can be installed in customer's salesforce org to provide an integration between ConstructConnect's commercial construction project information and the customer's SalesForce CRM. This provides timely project information directly to customers with the adoption and process capabilities of Salesforce. This is a custom integration which is customized to the customer's specific needs including custom objects, workflows, processes, and assignment rules.
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Sales Operations Specialist
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Feb 2016 - Aug 2017
Evaluate sales processes, programs, and systems to minimize costs and improve customer satisfaction. Facilitate sharing of reports and sales data between sales, finance, and other departments.Processes and approve sales and product fulfillment. Act as a liaison between Sales and finance. Created dashboards, reports and custom processes to increase productivity and reliability. Created a custom product deactivation process to manage canceled or delinquent accounts that meet the many requirements of the different customer for life departments.
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CMD Group LLC
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United States
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Information Services
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100 - 200 Employee
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Lead Generation Specialist
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2015 - Feb 2016
Qualified different leads from multiple sources including web to lead, phone leads, and lead reports. Checked leads for duplicates, active accounts, and other disqualified leads to determine where leads should be routed. Created lead assignment rules to process leads more efficiently and allow for a faster response time. Qualified different leads from multiple sources including web to lead, phone leads, and lead reports. Checked leads for duplicates, active accounts, and other disqualified leads to determine where leads should be routed. Created lead assignment rules to process leads more efficiently and allow for a faster response time.
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Amazing American Flooring Inc
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1122 Realm Lane, Lawrenceville GA 30044
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Owner
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Mar 2011 - Dec 2014
Provide Floor covering sales and installation to a variety of customers ranging from single rooms to commercial installations in schools, malls, and commercial buildings. Provide Floor covering sales and installation to a variety of customers ranging from single rooms to commercial installations in schools, malls, and commercial buildings.
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logistics supervisor
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Feb 2009 - Dec 2009
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Education
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2007 - 2013
Georgia State University
Undergrad, Accounting, Managerial Sciences
Community
