Experience

JCCA

• United States
• Non-profit Organization Management
• 400 - 500 Employee

• Vice President Of Technology

  • Aug 2019 - Present

  • Promoted in 2019 from the IT Director role to lead the infrastructure and applications teams for a dynamic and growing non-profit organization in the healthcare sector, focused on modernization and a transition to a managed care business model.• Designed and executed a 3-year departmental resource growth plan for the IT Department to support 1,200+ employees, and meet organizational goals in applications development, infrastructure management, and digital transformation.• Spearheaded the development of the electronic health record system (EHR) to support changes in clinical documentation and service billing requirements, as part of the transition to managed care.• Transformed the employee experience with a Microsoft Azure cloud strategy, SD-WAN implementation, and Zero Trust framework, to support secure work from anywhere, and garnered 30% annual savings in data center management costs.• Implemented a centralized application management model to reduce application silos, support interface development for data exchange, thereby eliminating manual processes, and supporting data analytics initiatives.• Developed and maintained a disaster recovery and business continuity plan to protect mission-critical systems and sensitive client and employee data, while maintaining HIPAA compliance.• Implemented a PMO office to manage the growing number of IT initiatives from all levels of the organization. Show less

• Director of Information Technology

  • Jul 2014 - Jul 2019

  • Responsible for the design, maintenance, and equipment lifecycle of a 1000+ node network spread out in 6 offices throughout the metropolitan New York City area. • Migrated email services from on-premise MS Exchange to Office 365 to benefit from increased redundancy, and reduced server management and maintenance costs by 15%.• Standardized equipment deployment and desktop application offering to garner a unified desktop experience for all employees, and simplified asset management for the desktop support team.• Focused the end-user support team efforts into providing stellar customer service and prompt resolution of employee issues. Responsible for performance management and their professional development.• Analyzed copier and communications expenses, and negotiated new vendor agreements with updated technology for ease-of-use, and reduced annual costs by 40%. Show less



Netcore Consulting

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Consultant

  • Mar 2008 - Jun 2014

  • Provided complete systems management of the network infrastructure at small to medium business customers without in-house IT personnel. Managed all aspects of the customer relationship from the sales cycle, through planning, implementation, and ongoing support. • Researched, prepared, and presented technology solutions proposals to non-technical executives after completing a network assessment and needs discovery analysis, resulting in 15 – 20% average annual savings in overall IT spend for clients who contracted our services. • Implemented a managed services platform for the company that included a remote support infrastructure with technician ticketing and reporting as well as the standardization of network processes with daily, weekly, and monthly checklists necessary to maintain client networks operating at an optimal level. • Developed and implemented remote backup solutions for customers to safeguard valuable server data off-premises (AWS and Azure). Show less



T-Square Express, Inc.

• Miami/Fort Lauderdale Area

• IT Director

  • Nov 1997 - Mar 2008

  • Responsible for network infrastructure design and maintenance, applications management, budgeting and planning, evaluation of new technologies, and asset management. • Implemented cluster server with SAN storage array to consolidate multiple single-purpose servers, thereby adding improved fault-tolerance, backup/recovery efficiencies, and 25% reduction in data center operation cost. • Designed and implemented a fiber optic backbone at corporate headquarters to increase throughput on the network, improving workflow for large format printing and graphic design teams operating with large files. • Spearheaded implementation of network edge equipment and high-speed internet links, significantly expanding the company’s WAN to support large file transfers quickly between locations to fulfill distributed printing orders, and reducing annual communications costs by 20%. • Provided technical consulting for clients in AEC (Architectural, Engineering, and Construction) industries seeking large format printing solutions for their offices. Show less