Amanda Soller

Order Management Specialist at AprilAire
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Contact Information
us****@****om
(386) 825-5501
Location
Madison, Wisconsin, United States, US

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Mark McGillis

To Whom It May Concern: Amanda Soller came to our firm at a difficult time. She had to replace a long time staff member who was leaving for another position. Unfortunately, this left very little time for Amanda to train in her new position. Despite these significant obstacles, Amanda overcame them to learn her new position. She proved herself to be both reliable and resourceful in a demanding work environment. Her ability to learn quickly made her a valuable asset to our team during her time with us. I would strongly recommend her for any position. Mark P. McGillis Fortune & McGillis, SC

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Credentials

  • Google Ads Search Certification
    Google
    May, 2020
    - Nov, 2024

Experience

  • AprilAire
    • United States
    • Manufacturing
    • 300 - 400 Employee
    • Order Management Specialist
      • Apr 2022 - Present

      • Performs accurate and timely entry of customer purchase orders into ERP system.• Reviews orders for completeness of specifications, quantity, pricing as well as customer account for other special agreements.• Develops and maintains in-depth knowledge of customer classifications, products, pricing, and shipping methods.• Maintains customer database.• Enters debit and credit memos.• Manage email mailbox correspondence to provide support on pricing requests, PO management, Logistic coordination, order/tracking status, and generate packing slips/bill of lading.• Handles literature requests.• Post order support, no charge/replacement orders, coordination with manufacturing, data verification (warranty claims, order history).• Respond/resolve customer inquiries/complaints.• Answers general questions/completes tasks. Show less

    • Customer Service Representative
      • Jun 2021 - Apr 2022

      · Facilitated questions for customers and resolved problems over the phone/email after listening to and clarifying any questions or concerns.· Processed new orders, provided support on order/tracking status, pricing, post order support, and general product questions.· Completed error free processing of credits/debits.· Multitasked while on a call or email by documenting transactions into the CRM System.

  • UW-Whitewater IT Services
    • United States
    • IT Services and IT Consulting
    • ICIT Lab Attendant
      • Mar 2019 - Dec 2020

      · Monitored the use of computer lab equipment and made reservations for Collaboratory Rooms. · Answered the telephone directory assistance line and returned voicemails. · Monitored the use of computer lab equipment and made reservations for Collaboratory Rooms. · Answered the telephone directory assistance line and returned voicemails.

  • Horizon Retail Construction
    • United States
    • Construction
    • 100 - 200 Employee
    • Assistant Project Coordinator
      • Jul 2019 - Aug 2019

      · Data entry via SharePoint and Building Connected utilized for procuring subcontractor bids. · Data entry via SharePoint and Building Connected utilized for procuring subcontractor bids.

  • Fortune & McGillis, S.C.
    • United States
    • Administrative Assistant/Receptionist
      • Jun 2019 - Jul 2019

      · Requested client records and other information from various facilities by typing up and sending out letters. · Answered phones and provided the necessary information to the caller. · Organized and maintained documents in a paper and an electronic filing system. · Requested client records and other information from various facilities by typing up and sending out letters. · Answered phones and provided the necessary information to the caller. · Organized and maintained documents in a paper and an electronic filing system.

  • RACINE KENOSHA COMMUNITY ACTION AGENCY, INC.
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Receptionist
      • Dec 2018 - Jan 2019

      · Greeted visitors and answered the phone. · Sorted and distributed daily mail. · Assisted visitors in filling out forms. · Greeted visitors and answered the phone. · Sorted and distributed daily mail. · Assisted visitors in filling out forms.

  • Dentsply Sirona
    • Medical Device
    • 700 & Above Employee
    • Laboratory Technician
      • Jun 2018 - Sep 2018

      · Trimmed, sanded, and polished orthodontic appliances. · Reviewed and filled out documents. · Ensured appliance(s) matched what Doctor ordered. · Used technology to scan and inspect models. · Trimmed, sanded, and polished orthodontic appliances. · Reviewed and filled out documents. · Ensured appliance(s) matched what Doctor ordered. · Used technology to scan and inspect models.

Education

  • University of Wisconsin-Whitewater
    Bachelor of Business Administration - BBA, Marketing
    2017 - 2020
  • Case High School
    High School Diploma, Graduated
    2014 - 2017

Community

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