Experience

Allentown Art Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Head DM

  • Sep 2022 - Present

  DM and Writer for Games in the Gallery Program: Writing Campaigns, Map Design, Event Coordination and scheduling Games in the Gallery is a public gaming program on the third thursday of every month, which seeks to bring new people into the museum, to play board games and D&D in the museum galleries. As the head DM of the program, I handle writing the one shots, map design, balance design, and new player experience for the Dungeons and Dragons side of the program using the 5th Edition. As part of the writing, I also specialize in integrating real world events, and personalities within the AAM community, into the fantasy world we've created such as writing an adventure set at an auction, and festival, inspired by the annual gala, and featuring "Kristof Martino, Master Craftsman" based loosely on Chris Martin of Martin Guitars, the guest of honor at the annual gala. Additionally mapped out multiple week adventures into a Seasonal Format, to be then bound, published, and given away for free to guests of the museum. Show less



Shift4

• United States
• Financial Services
• 700 & Above Employee

• Operations Support

  • Jul 2022 - Present

  Analytics, Data Entry, and Processing of applications Analytics, Data Entry, and Processing of applications



Pennsylvania Department of Labor & Industry

• United States
• Government Administration
• 200 - 300 Employee

• Unemployment Examiner

  • Feb 2020 - Jun 2022

  Making legal rulings on unemployment claims, fraud detection, and communicating my findings with the public, and employers Making legal rulings on unemployment claims, fraud detection, and communicating my findings with the public, and employers



SEIU Local 668

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Digital Member Organizer

  • Oct 2021 - Jan 2022

  Mapped out data on incoming members information, and revamped SOP's for incoming data to make them uniform across all chapters. Assisted in planning field campaigns, and teaching field organizers how to use VANS. Steward of all incoming data, and converting that data for SEIU 668 Board Mapped out data on incoming members information, and revamped SOP's for incoming data to make them uniform across all chapters. Assisted in planning field campaigns, and teaching field organizers how to use VANS. Steward of all incoming data, and converting that data for SEIU 668 Board



Bethlehem Shared Services

• Bethlehem, PA

• Email Marketing Specialist

  • Nov 2017 - Jun 2019

  Email HTML Templating, Planning, Scheduling, Deployment, Analytics and inter-department organization. Assisting with launch of new ESP and Reporting System (Cheetah Digital) during our highest volume period of the year for deployments, including but not limited to: Building Tables, Testing Triggers, Scheduling Campaigns, Planning and Deployment of Automation. Planning new testing parameters with channels under my responsibility to increase click throughs, opens, and final purchases while simultaneously avoiding and lowering bounce and non deliverability rates. Performed weekly and monthly list cleanse, to keep records compliant with CAN-SPAM and Best Practices, to reduce bounce rate, and increase deliverables and engagement. Worked with Merchandising and Design Teams on Email Copy, and Graphics. Performed render testing across a plethora of platforms and email services, to confirm responsive design throughout. Took over position from predecessors, alone, during the busiest shopping period of the year, during the transition to the new ESP, resulting in increased revenue and open rates during this period. Performed analytics with SQL and Google Analytics for reports on campaign performance in Daily Scrums, weekly meetings, and monthly reviews. When Design was Unavailable, made own graphics for email campaigns using Adobe Suite. Show less



Cigars International

• United States
• Tobacco Manufacturing
• 100 - 200 Employee

• Account and Private Events Specialist

  • Feb 2015 - Nov 2017

  Began time at CI as a Customer Service Representative, and during my time with the company developed and headed two programs, the Private Accounts and Private Event programs. Both were white glove customer focused services while still profit driven experiences utilizing a knowledge of product and price structuring gained throughout my time with the company. Part of this program involved developing a weekly email to be sent out to a segmented focused audience tailored to their apecific tastes while maintaining a minimum profit margin of 42% however I averaged 47%-52% regularly thus exceeding the standards set for me in this regard. The events program was for larger packages and focused more on increasing brand awareness for the company by way of specially tailored packages for weddings, private organizations, etc. These programs were successful to the point that I was able to move to the Marketing Department of the company in November 2018. I was also sent through the Tobacconist University Program during this time and am now registered as a Certified Salesforce Tobacconist. Show less



Level Zero Magazine

• Allentown, PA

• Owner

  • Mar 2013 - Nov 2017

  Owner of the Level Zero Magazine brand, which focuses on Nerd Culture and gaming by way of streaming and social media outreach, while also providing support to other teams, and assisting in any necessary means with partner organizations, and our preffered charity, Stack-Up.org Personal duties include social media marketing, design, analytics, and exploration of new avenues for brand awareness while keeping said avenues on brand with the company vision. Owner of the Level Zero Magazine brand, which focuses on Nerd Culture and gaming by way of streaming and social media outreach, while also providing support to other teams, and assisting in any necessary means with partner organizations, and our preffered charity, Stack-Up.org Personal duties include social media marketing, design, analytics, and exploration of new avenues for brand awareness while keeping said avenues on brand with the company vision.



SFX360

• Entertainment Providers

• PR Coordinator

  • May 2010 - Mar 2013

  PR Coordinator for SFX-360.com, which is a gaming websites that averages 100k hits/month. As the PR Coordinator Jay creates relationships between the site, and Game Developers, Publishers, and PR Companies. He also writes press releases and manages internal PR Related issues such as site aesthetics, and branding. PR Coordinator for SFX-360.com, which is a gaming websites that averages 100k hits/month. As the PR Coordinator Jay creates relationships between the site, and Game Developers, Publishers, and PR Companies. He also writes press releases and manages internal PR Related issues such as site aesthetics, and branding.



OHPA Family Inc.

• Co-Director in Charge of Marketing/Public Relations

  • Mar 2006 - Dec 2009

  As the co-director of OHPA, I was focused exclusively in the promotion of our events. Specifically drafting press releases and designing promotional material and advertisements. I was also in charge of aquisition of new talent for our event, and managing said talent while on site. As the co-director of OHPA, I was focused exclusively in the promotion of our events. Specifically drafting press releases and designing promotional material and advertisements. I was also in charge of aquisition of new talent for our event, and managing said talent while on site.