Karlene Fletcher

Director of Human Resources at PRC Group
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Contact Information
us****@****om
(386) 825-5501
Location
Red Bank, New Jersey, United States, JE

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Director of Human Resources
      • Aug 2021 - Present

      Red Bank, New Jersey, United States Responsible for leading and directing the HR function for the organization. This includes all HR disciplines (Talent Management, Compensation and Recruitment, Onboarding, Payroll, Employee Events/Engagement, HRIS, Employee Relations, Budgeting, HR Operations, Performance Management, Internal Communications, Reports & Analytics, and Learning and Development). Responsible for developing and implementing company policies, procedures, and programs. Significant accomplishments include recruiting… Show more Responsible for leading and directing the HR function for the organization. This includes all HR disciplines (Talent Management, Compensation and Recruitment, Onboarding, Payroll, Employee Events/Engagement, HRIS, Employee Relations, Budgeting, HR Operations, Performance Management, Internal Communications, Reports & Analytics, and Learning and Development). Responsible for developing and implementing company policies, procedures, and programs. Significant accomplishments include recruiting top-notch professionals, developing and streamlining processes, and integrating systems to create operational efficiencies and enhance the employee experience. Recently onboarded an all in one Payroll/HR platform with 360 integration. A direct report to the Chairman/Owner and Chief Operating Officer. https://www.prcgroup.com/ Show less

    • United States
    • Banking
    • 1 - 100 Employee
    • Human Resources Manager
      • Jun 2020 - Aug 2021

      Eatontown, New Jersey Managed the HR function for the Credit Union. This included all HR disciplines (Recruitment, Onboarding, Payroll, Employee Events/Engagement, HRIS, Employee Relations, Budgeting, HR Operations, Performance Management, Internal Communications, Reports & Analytics, and Learning and Development). Developed and implemented company policies, procedures, and programs. Significant accomplishments included: designed, developed and implemented training for a Core Banking System; onboarded an all in one… Show more Managed the HR function for the Credit Union. This included all HR disciplines (Recruitment, Onboarding, Payroll, Employee Events/Engagement, HRIS, Employee Relations, Budgeting, HR Operations, Performance Management, Internal Communications, Reports & Analytics, and Learning and Development). Developed and implemented company policies, procedures, and programs. Significant accomplishments included: designed, developed and implemented training for a Core Banking System; onboarded an all in one Payroll and HR platform with 360 integrations to enhance the user experience, and optimize operational efficiency. Reported directly to the President and CEO. Show less

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Assistant Vice President, Learning and Development
      • Mar 2018 - Feb 2020

      73 Mountainview Blvd., Basking Ridge NJ 07920 Responsible for the strategic direction, development, implementation, and evolution of the Affinity Learning Institute. Developed a three-year strategic plan and provided quality learning solutions via various delivery channels to onboard employees, equip staff with skills and knowledge to perform job functions/optimize performance and help employees achieve career goals. Authored and distributed company-wide communications for learning and development programs and initiatives. Directed and… Show more Responsible for the strategic direction, development, implementation, and evolution of the Affinity Learning Institute. Developed a three-year strategic plan and provided quality learning solutions via various delivery channels to onboard employees, equip staff with skills and knowledge to perform job functions/optimize performance and help employees achieve career goals. Authored and distributed company-wide communications for learning and development programs and initiatives. Directed and managed department operations with three direct reports. Coached, mentored and provided career counseling to employees.

    • Learning and Organizational Development Senior Manager
      • Mar 2012 - Feb 2018

      Basking Ridge, NJ Managed daily operations of the Affinity Learning Institute. Delivered learning and development programs, curricula, and training resources to optimize employee and organizational performance. Performed learning needs assessment to identify and align learning with business goals. Served as Communication Consultant and Project Manager for learning and development initiatives. Developed/launched Talent Development programs to develop bench strength, successors, and emerging leaders. Directed… Show more Managed daily operations of the Affinity Learning Institute. Delivered learning and development programs, curricula, and training resources to optimize employee and organizational performance. Performed learning needs assessment to identify and align learning with business goals. Served as Communication Consultant and Project Manager for learning and development initiatives. Developed/launched Talent Development programs to develop bench strength, successors, and emerging leaders. Directed three team members and provided support to employees. Developed and delivered core, career level and job-specific training programs/curricula to introduce employees to new systems, increase computer literacy, enhance knowledge of products/services and professional skills. Provided project leadership for the onboarding of systems and programs (DNA Core System, Learning Management System; Programs - Process Improvement, Service and Sales, Customer Service). Equipped employees with development opportunities by implementing numerous development programs - Leadership and Management, Development Planning, Job Shadowing, Mentoring, Tuition Assistance, Onboarding.

    • Learning and Organizational Development Manager
      • Mar 2006 - Feb 2012

      Basking Ridge, NJ Managed the Training team to ensure flawless delivery of training programs. Acquired training grants ($56k) which provided access to a variety of subjects to foster continuous learning and development. Managed a team of three direct reports and temporary employees when needed. Developed and implemented a robust and comprehensive project plan to onboard an integrated Talent Management/Learning Management System (LMS) - Cornerstone OnDemand; streamlined/automated manual processes and… Show more Managed the Training team to ensure flawless delivery of training programs. Acquired training grants ($56k) which provided access to a variety of subjects to foster continuous learning and development. Managed a team of three direct reports and temporary employees when needed. Developed and implemented a robust and comprehensive project plan to onboard an integrated Talent Management/Learning Management System (LMS) - Cornerstone OnDemand; streamlined/automated manual processes and created operational efficiencies. Designed an online tool to facilitate development planning for employees, as a result, 97% of the organization created/maintained an active development plan. Facilitated proprietary sales and service training program which elevated internal service levels

    • Training Administrator/Specialist
      • Jun 2003 - Feb 2006

      Basking Ridge, New Jersey, United States

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Communication Consultant
      • Feb 2002 - Feb 2003

      East Hanover, New Jersey, United States

Education

  • Kean University
    Bachelor of Arts (B.A.), Communication
    2008 - 2010

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