Benefits Associate

• Apr 2022 - Present

Benefits Associate

• Jul 2018 - Mar 2022

Engages with a multitude of customers each day providing in depth explanations on health insurance Demonstrates knowledge on enrollment qualifications, summary planned documents and other relevant benefits information for active and retired customers including Medicare. Employs strategic problem-solving to provide accurate solutions to customers who are in need of a change or add on to their policies. Engages with a multitude of customers each day providing in depth explanations on health insurance Demonstrates knowledge on enrollment qualifications, summary planned documents and other relevant benefits information for active and retired customers including Medicare. Employs strategic problem-solving to provide accurate solutions to customers who are in need of a change or add on to their policies.

Treasury Services Intern

• Jun 2017 - Jul 2017

Logged and confirmed opened and closed tickets involving payments made on behalf of the company. Helped develop a new initiative for the company for their elder members with fellow interns for a college intern project. Logged and confirmed opened and closed tickets involving payments made on behalf of the company. Helped develop a new initiative for the company for their elder members with fellow interns for a college intern project.

Data Governance and Architecture Intern

• Jun 2016 - Jul 2016

Assisted colleagues on allocation of time for the different projects the associates were given. Learned basic knowledge of SQL (Structured Query Language) and helped update the current library that was being used throughout the company Assisted colleagues on allocation of time for the different projects the associates were given. Learned basic knowledge of SQL (Structured Query Language) and helped update the current library that was being used throughout the company

Premium Billing Intern

• Jun 2015 - Aug 2015

Completed open queries that dealt with issues involving company’s/individual’s bills. Worked in Access and Excel to create queries as well as log them once they were finished. Completed open queries that dealt with issues involving company’s/individual’s bills. Worked in Access and Excel to create queries as well as log them once they were finished.

Audit Intern

• Jul 2014 - Aug 2014

Transferred the audit books into a technical form. Filled and archived old audit information that was no longer of use to the associates. Transferred the audit books into a technical form. Filled and archived old audit information that was no longer of use to the associates.