Curt Braverman
Retired at Quench USA, Inc.- Claim this Profile
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Bio
Dan Merrill
Curt and I met when I worked for Utix Group as a SVP of Operations. When I had issues with Pitney products, I could always go to Curt for quality service. We are now friends through Linkedin and various service groups. I would highly recommend that a prospective employer hire Curt if he/she wants superior leadership and service performance.
ELIZABETH LAHENS
Curt was my supervisor at Pitney Bowes for 5 years. He was one of the best Directors in the company and I loved working for him. He was goal driven, customer service oriented and lead with kindness. This resulted in a history of exceeding deadlines and expectations. He was a pleasure to work for and was eager to teach others new things. He encouraged new ideas and consistently recognized the talents of his staff. Curt increased production and profits in our organization as a result of his motivation, hard work and dedication. His extensive management experience shines through particularly when facing difficult situations. He was energetic about his tasks and it was this that empowered his employees. As his Coordinator, I received telephone calls from customers, coworkers and his direct reports in recognition of Curt. It was a pleasure receiving these these calls as well as joining in. Curt is someone whom you can rely on and always gives his best in everything. He is a great contributor and will surely be an asset to your company.
Dan Merrill
Curt and I met when I worked for Utix Group as a SVP of Operations. When I had issues with Pitney products, I could always go to Curt for quality service. We are now friends through Linkedin and various service groups. I would highly recommend that a prospective employer hire Curt if he/she wants superior leadership and service performance.
ELIZABETH LAHENS
Curt was my supervisor at Pitney Bowes for 5 years. He was one of the best Directors in the company and I loved working for him. He was goal driven, customer service oriented and lead with kindness. This resulted in a history of exceeding deadlines and expectations. He was a pleasure to work for and was eager to teach others new things. He encouraged new ideas and consistently recognized the talents of his staff. Curt increased production and profits in our organization as a result of his motivation, hard work and dedication. His extensive management experience shines through particularly when facing difficult situations. He was energetic about his tasks and it was this that empowered his employees. As his Coordinator, I received telephone calls from customers, coworkers and his direct reports in recognition of Curt. It was a pleasure receiving these these calls as well as joining in. Curt is someone whom you can rely on and always gives his best in everything. He is a great contributor and will surely be an asset to your company.
Dan Merrill
Curt and I met when I worked for Utix Group as a SVP of Operations. When I had issues with Pitney products, I could always go to Curt for quality service. We are now friends through Linkedin and various service groups. I would highly recommend that a prospective employer hire Curt if he/she wants superior leadership and service performance.
ELIZABETH LAHENS
Curt was my supervisor at Pitney Bowes for 5 years. He was one of the best Directors in the company and I loved working for him. He was goal driven, customer service oriented and lead with kindness. This resulted in a history of exceeding deadlines and expectations. He was a pleasure to work for and was eager to teach others new things. He encouraged new ideas and consistently recognized the talents of his staff. Curt increased production and profits in our organization as a result of his motivation, hard work and dedication. His extensive management experience shines through particularly when facing difficult situations. He was energetic about his tasks and it was this that empowered his employees. As his Coordinator, I received telephone calls from customers, coworkers and his direct reports in recognition of Curt. It was a pleasure receiving these these calls as well as joining in. Curt is someone whom you can rely on and always gives his best in everything. He is a great contributor and will surely be an asset to your company.
Dan Merrill
Curt and I met when I worked for Utix Group as a SVP of Operations. When I had issues with Pitney products, I could always go to Curt for quality service. We are now friends through Linkedin and various service groups. I would highly recommend that a prospective employer hire Curt if he/she wants superior leadership and service performance.
ELIZABETH LAHENS
Curt was my supervisor at Pitney Bowes for 5 years. He was one of the best Directors in the company and I loved working for him. He was goal driven, customer service oriented and lead with kindness. This resulted in a history of exceeding deadlines and expectations. He was a pleasure to work for and was eager to teach others new things. He encouraged new ideas and consistently recognized the talents of his staff. Curt increased production and profits in our organization as a result of his motivation, hard work and dedication. His extensive management experience shines through particularly when facing difficult situations. He was energetic about his tasks and it was this that empowered his employees. As his Coordinator, I received telephone calls from customers, coworkers and his direct reports in recognition of Curt. It was a pleasure receiving these these calls as well as joining in. Curt is someone whom you can rely on and always gives his best in everything. He is a great contributor and will surely be an asset to your company.
Experience
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Quench USA, Inc.
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United States
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Retail Office Equipment
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400 - 500 Employee
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Retired
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Jul 2022 - Present
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Senior Service Manager
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Feb 2019 - Jun 2022
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Mettler-Toledo International, Inc
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Switzerland
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Regional Service Leader - Industrial Solutions
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Jan 2012 - Dec 2018
Regional Service Leader for 7 Northeast states responsible for the tactical implementation of business programs, and management of all field operational issues. Built profitable growth of the regional customer base, sales revenue and Field Service Technician productivity. Regional Service Leader for 7 Northeast states responsible for the tactical implementation of business programs, and management of all field operational issues. Built profitable growth of the regional customer base, sales revenue and Field Service Technician productivity.
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Principal
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Nov 2010 - Jan 2012
Provide mentoring, guidance and counseling for field service management through process analysis, development, and refinement. Enable an understanding of the downstream processes and assist business leaders create the right environment for success. Provide mentoring, guidance and counseling for field service management through process analysis, development, and refinement. Enable an understanding of the downstream processes and assist business leaders create the right environment for success.
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KONE
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Finland
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Industrial Machinery Manufacturing
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700 & Above Employee
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Service Operations
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May 2008 - Nov 2010
Redevelop Customer and Union relationships. Increase Customer retention, reduce cancellations. Improve morale, reliability, dependability and trust. Promote inclusion and empowerment. Recognize passion and accomplishment. Redevelop Customer and Union relationships. Increase Customer retention, reduce cancellations. Improve morale, reliability, dependability and trust. Promote inclusion and empowerment. Recognize passion and accomplishment.
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Pitney Bowes
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United States
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Software Development
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700 & Above Employee
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Director Customer Services/Operations
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Sep 2004 - Jul 2007
• Guided a 140 employee Field Service Team.• Leadership team mentor, sponsor, and facilitator for 40 Field Service Managers and 3 new Field Directors. Earned “Division of the Year” twice, “One Standard of Excellence Award”, and “Service Manager of the year”.• Grew Field Revenues from $12M to $21M+, a 43% increase, adding 19% to the entire service revenue budget of $110M.• Created “One Face”, a cross-functional collaboration. • Authored “Perfect Delivery”, right product, the first time, on time. Show less
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Regional Field Service Director
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Jun 1997 - Sep 2004
• Directed a team of 7 Service Managers and as many as 140 Service Technicians, and 2 support personnel. • Transformed Cost Center to P&L.• Grew revenues over $9M and manpower 21% while maintaining positive margin growth.• Negotiated first multi-year service contract.• Negotiated the first service contract in excess of $1M. • Twice named “Division of the Year” for balanced performance including revenue, margin, customer satisfaction and retention.
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Education
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Northeastern University
Bachelor of Science, Industrial Technology -
Wentworth Institute of Technology
AS, Aeronautical Technology
