Gregg Jacobs
IT Director at EyeHealth Northwest- Claim this Profile
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Bio
James Jackman
I had the pleasure of working with Gregg for two years at Veicon Technology. Gregg did an amazing job of turning our customer service department from a somewhat fragmented group into a well organised and responsive area. I heard first hand from our customers that they were greatly appreciative of his approach (and importantly, results!), and I suspect that he played a pivotal role in customer retention. He is very level headed and calm under pressure - a trait that served him well in his role as VP of Customer Service & Support.
James Jackman
I had the pleasure of working with Gregg for two years at Veicon Technology. Gregg did an amazing job of turning our customer service department from a somewhat fragmented group into a well organised and responsive area. I heard first hand from our customers that they were greatly appreciative of his approach (and importantly, results!), and I suspect that he played a pivotal role in customer retention. He is very level headed and calm under pressure - a trait that served him well in his role as VP of Customer Service & Support.
James Jackman
I had the pleasure of working with Gregg for two years at Veicon Technology. Gregg did an amazing job of turning our customer service department from a somewhat fragmented group into a well organised and responsive area. I heard first hand from our customers that they were greatly appreciative of his approach (and importantly, results!), and I suspect that he played a pivotal role in customer retention. He is very level headed and calm under pressure - a trait that served him well in his role as VP of Customer Service & Support.
James Jackman
I had the pleasure of working with Gregg for two years at Veicon Technology. Gregg did an amazing job of turning our customer service department from a somewhat fragmented group into a well organised and responsive area. I heard first hand from our customers that they were greatly appreciative of his approach (and importantly, results!), and I suspect that he played a pivotal role in customer retention. He is very level headed and calm under pressure - a trait that served him well in his role as VP of Customer Service & Support.
Experience
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EyeHealth Northwest
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United States
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Medical Practices
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100 - 200 Employee
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IT Director
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2007 - Present
IT Director of 11 ophthalmic medical clinics, 2 surgery centers, and a fab lab. Designed and migrated from a Novell eDirectory to a MS Active Directory. Designed the infrastructure and implemented deployment of an enterprise electronic health record system. Currently working on designing and deploying an enterprise wide electronic document mgmt system. IT Director of 11 ophthalmic medical clinics, 2 surgery centers, and a fab lab. Designed and migrated from a Novell eDirectory to a MS Active Directory. Designed the infrastructure and implemented deployment of an enterprise electronic health record system. Currently working on designing and deploying an enterprise wide electronic document mgmt system.
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VP of Customer Service and Support
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2004 - 2007
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Area Manager
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1994 - 2004
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Education
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Portland State University
Community
