Experience

Hightower

• Office Furniture and Fixtures Manufacturing
• 1 - 100 Employee

• Project Manager

  • Jan 2022 - Present

  Greensboro--Winston-Salem--High Point Area

• Customer Support Specialist

  • Dec 2021 - Present

  High Point, North Carolina, United States



Truist

• United States
• Financial Services
• 700 & Above Employee

• Client Care Specialist

  • Jun 2019 - Present

  Greensboro--Winston-Salem--High Point Area

• Client Care Specialist

  • Jun 2019 - Dec 2021

  Greensboro--Winston-Salem--High Point Area · Working remote since April of 2020 · Connecting with 50+ clients a day with inquiries about financial services offered. · Building client loyalty by providing new product details and assisting with existing account information. · Educated clients on merger updates between BB&T and SunTrust and impacts to their existing services. · Assisted with the enrollment of products including online services and fraud protection for clients.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Crew

  • Dec 2015 - Jun 2019

  · Facilitated training ensuring kitchen staff members were able to perform confidently and effectively in all positions. · Assisted in a fast-paced service environment in order to ensure all team members were delivering outstanding guest experiences. · Assured that the team continued to implement staff health and safety standards required by the Servsafe program.

• Certified Trainer

  • Dec 2015 - Jun 2019

  Greensboro/Winston-Salem, North Carolina Area