Experience

Five9

• United States
• Software Development
• 700 & Above Employee

• Head of Global Benefits & Well-being

  • Apr 2023 - Present

  San Francisco Bay Area



Intuit

• United States
• Software Development
• 700 & Above Employee

• Senior Manager, Global Benefits

  • Jul 2020 - Mar 2023

  Mountain View, California, United States



Gilead Sciences

• United States
• Biotechnology Research
• 700 & Above Employee

• Benefits Manager

  • Mar 2016 - Jul 2020

  Foster City Gilead operates in 37 countries outside the United States. My role is focused on implementing new benefit programs, enhancing and managing existing programs for our international entities. • Manage international benefit programs (Healthcare, Time Off, Retirement and Disability) for countries outside of the U.S; including managing annual benefit plan renewals, identifying and presenting changes to offerings and cost sharing as appropriate • Lead and Project Manage benefits projects –… Show more Gilead operates in 37 countries outside the United States. My role is focused on implementing new benefit programs, enhancing and managing existing programs for our international entities. • Manage international benefit programs (Healthcare, Time Off, Retirement and Disability) for countries outside of the U.S; including managing annual benefit plan renewals, identifying and presenting changes to offerings and cost sharing as appropriate • Lead and Project Manage benefits projects – e.g. implementation of a new benefits administration platform • Develop and implement communication strategies to ensure effective promotion and understanding of international benefit offerings for Gilead’s international employees, their dependents and key business stakeholders • Collaborate with internal and external partners to develop communication to improve the employee experience of using Gilead’s benefit programs • Manage global benefit advisor(s), broker(s) and vendors • Provide escalation support to HR Operations teams for all employee benefit programs; such as Tier 3 employee escalations and supporting Tiers 1 & 2 with benefit policy interpretation • Participate as subject matter expert (SME) on cross-functional special projects, as needed. • Participate in benefit surveys for all our benefits in each country • Monitor local market practices, trends and requirements to ensure benefit offerings remain market competitive, fiscally responsible, and legally compliant; drive compliance activities in partnership with internal and external partners Show less



LinkedIn

• United States
• Software Development
• 700 & Above Employee

• HR Project Manager

  • Dec 2013 - Aug 2015

  San Francisco Bay Area As a Project Manager on the HR PMO team, my role is focused on leading projects for the HR organization. I get to interact closely with various teams within HR and other business functions on mission critical projects. My core responsibilities include: • Working with project sponsors to craft and confirm project objectives • Creating and articulating project plans • Enabling project teams by clearly articulating the plan along with roles and responsibilities for each… Show more As a Project Manager on the HR PMO team, my role is focused on leading projects for the HR organization. I get to interact closely with various teams within HR and other business functions on mission critical projects. My core responsibilities include: • Working with project sponsors to craft and confirm project objectives • Creating and articulating project plans • Enabling project teams by clearly articulating the plan along with roles and responsibilities for each project team member and stakeholder • Leading project team meetings • Tracking project progress & preparing project reports(meeting notes) • Communicating project progress – risks, issues and impacts to project objective • Managing project scope and driving issues to resolution to achieve the project objective

• Talent Acquisition & HR Generalist

  • Sep 2011 - Dec 2013

  Sydney, Australia Talent Acquisition Overarching ownership for operations, candidate and new hire experience, included but not limited to management of all coordination of all candidates, hiring managers and recruiting team members to ensure an informed, timely, organized recruitment processes, delivery of new hire inductions and establishing structure to facilitate flawless operation of processes in Australia. My core responsibilities include: • Managing new hire on boarding… Show more Talent Acquisition Overarching ownership for operations, candidate and new hire experience, included but not limited to management of all coordination of all candidates, hiring managers and recruiting team members to ensure an informed, timely, organized recruitment processes, delivery of new hire inductions and establishing structure to facilitate flawless operation of processes in Australia. My core responsibilities include: • Managing new hire on boarding experience • Maintaining the ATS system • Reference checks • Candidate Management – ownership of their experience with LinkedIn • Building meaningful and helpful relationships with Recruiters and HM’s • Managing HR Operations for Australia In addition to my role, I was presented with an opportunity to step out of the Ops role to work on special projects for the Recruiting and HR. I started recruiting for the Sales Development Org and focused on developing our very first Graduate Program for Australia. HR Operations Provided operational support through the employee life cycle(from hire to retire) while ensuring we remain compliant.



Clarity

• Australia
• Telecommunications
• 1 - 100 Employee

• HR Generalist

  • Jan 2011 - Sep 2011

  Sydney, Australia My role at Clarity saw me providing support to all the companies under the Powerlan Group. I provided support to the Group HR Manager across a wide range of HR functions, including Recruitment, HR Reporting, Global Mobility and Compensation. I was responsible for: • Supporting the end to end recruitment process for the Powerlan Group across all the countries that we operated in, which include the UK, US, Singapore, Malaysia, Philippines, India, Indonesia and… Show more My role at Clarity saw me providing support to all the companies under the Powerlan Group. I provided support to the Group HR Manager across a wide range of HR functions, including Recruitment, HR Reporting, Global Mobility and Compensation. I was responsible for: • Supporting the end to end recruitment process for the Powerlan Group across all the countries that we operated in, which include the UK, US, Singapore, Malaysia, Philippines, India, Indonesia and Australia. • Preparation of employment contracts for all the global offices, including updating and maintaining them according to local legislative requirements. • Providing HR reporting and analytics for Executive team on an ongoing basis. • Managing expatriate queries and international mobility issues across the group.. • Maintaining salary and compensation data and benchmarking against market data by utilizing Radford Salary Survey • Collating and preparing the payroll for our outsourced payroll provider as well as undertaking termination calculations and paperwork. Show less



Volkswagen Group Australia

• Australia
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• HR Generalist

  • 2010 - 2011

  Sydney, Australia I was responsible for providing support to the General Manager,HR primarily across HR Operations, Reward & Remuneration.



RBC

• Canada
• Banking
• 700 & Above Employee

• Home Equity Closing Officer

  • Apr 2006 - Apr 2010

  Toronto, Canada Area Responsible for driving high quality, differentiated client experience for Home Equity Products. Provided end to end support from firm approval through to funding stages. Served as central point of contact for Mortgage Specialists , branches, lawyers and notaries, in order to facilitate efficient and effective Home Equity closing processes , within established Client Service Commitments. Provided ongoing advice and guidance for Home Equity product fulfillment, making it easier for the sales… Show more Responsible for driving high quality, differentiated client experience for Home Equity Products. Provided end to end support from firm approval through to funding stages. Served as central point of contact for Mortgage Specialists , branches, lawyers and notaries, in order to facilitate efficient and effective Home Equity closing processes , within established Client Service Commitments. Provided ongoing advice and guidance for Home Equity product fulfillment, making it easier for the sales force to enhance and build the client relationship with RBC. Show less