Experience

Northwestern University School of Professional Studies

• United States
• Higher Education
• 1 - 100 Employee

• Director of Online Learning Technologies

  • Jan 2017 - Present



Capital Education, LLC

• United States
• E-Learning Providers
• 1 - 100 Employee

• Manager, Learning Technology

  • Jul 2010 - Jan 2017

  • Advise external clients on technical and pedagogical issues related to LMS (learning management system) content migration. • Develop tools and processes for migrating instructional content from industry-leading LMSs. • Managed the vendor selection process for a streaming video provider and led a team to migrate legacy QuickTime videos to the vendor's platform. Developed standards, processes and documentation to support this effort. • Managed the vendor selection process for a machine-graded assessment provider. Developed standards, processes and documentation to enable a team of instructional designers and partner school faculty to use this assessment tool. • Revised corporate website using PHP, XML, JavaScript and CSS resulting in improvements in page load time and rendering, ease-of-maintenance, automation of navigation and content, calendar management by non-technical staff, standardization of code and style sheets, and accessibility for the visually impaired. Show less



Cardean Learning Group

• E-learning
• 1 - 100 Employee

• Manager, Learning Technology

  • Apr 2008 - Jun 2010

  • Served as an advocate and expert for the needs and interests of the course development team, faculty, and students to ensure that technology solutions are consistent with Cardean’s pedagogical, editorial, technical, and user experience standards.• Collaborated with the Vice President of Course Development, Vice President of Software Development, and their respective teams to develop, implement and troubleshoot technology solutions within and for a proprietary on-line course environment. This includes developing or adopting of course authoring tools, project management tools and survey reporting.• Provided training and technical support for the course development team and other internal or external clients related to course environment features and functionality. This includes the development of training materials, job aids, and standards documents. Show less

• Senior Learning Technologist

  • Jan 2006 - Apr 2008

  • Designed and developed a Visual Basic application for student end-of-course survey results reporting. The application provided simple, intuitive controls to query a results database. It could produce reports for individual course sections, multiple sections in a single term or all course sections in a specific range of dates. Excel pivot tables could be dynamically generated for results reporting at a program level.

• Course Process & Lifecycle Designer

  • Mar 2003 - Dec 2005

  • Developed over 150 text editor macros for generating, cleaning and organizing HTML and XHTML tags and page elements.• Developed a Visual Basic application that prepared Microsoft Office files for publication by removing the authors' personally identifiable information from the documents' metadata, inserting copyrights, and changing the document settings for student use.

• Course Engineer

  • Jul 2002 - Mar 2003

  Coordinated the content development of online higher education courses in collaboration with a subject matter expert, editor and digital media developer.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior Technology Consultant

  • Dec 1999 - Apr 2002

  • Served as lead technical developer on Web-based training courses for a global audience. • Implemented multimedia elements (audio/video, animations, and interactions), reusable content pages, and server-side and client-side scripts. • Developed page templates, standardized scripts for navigation and stylesheets. • Defined standards and processes to support the Web-based Training efforts of a global professional services firm. • Provided technical advice, coaching, and training for a team of 30 instructional designers, course delivery specialists, as well as, mid-level and senior managers. Show less



CARA CORPORATION L.P.

• United Kingdom
• 1 - 100 Employee

• Training Consultant

  • Jan 1998 - Dec 1999

  • Collaborated in the ongoing development and maintenance of instructional content for an electronic performance support system (EPSS). • Developed a training simulation for an electronic order entry system. The simulation validated the students’ input and provided instructional feedback. • Converted instructor-led course materials to a Web-based self-study course; used Dreamweaver and hand-coded JavaScript to create reusable, customizable interactions. • Managed the development of an electronic commerce reference manual for the corporate intranet of a major food manufacturer; collaborated with subject matter experts, wrote and edited content, supervised graphic artists and technical writers. Show less



Loyola University Medical School

• LAN Information Analyst

  • Jul 1994 - Sep 1996

  • Provided software applications training and technical support to the students and faculty of a university medical school. • Produced instructional materials for faculty use in electronic and print formats. • Performed desktop and network hardware and software maintenance. • Provided software applications training and technical support to the students and faculty of a university medical school. • Produced instructional materials for faculty use in electronic and print formats. • Performed desktop and network hardware and software maintenance.



Houston ISD

• United States
• Education Administration Programs
• 700 & Above Employee

• Elementary School Teacher

  • Aug 1991 - Jun 1993

  Successfully completed a two-year commitment to teach in an under-served public elementary school. Earned a K-8 teaching certificate (State of Texas) through an alternative certification program. Successfully completed a two-year commitment to teach in an under-served public elementary school. Earned a K-8 teaching certificate (State of Texas) through an alternative certification program.



Teach For America

• United States
• Education Administration Programs
• 700 & Above Employee

• Corps Member

  • Jun 1991 - Jun 1993

  (Concurrent with teaching in the Houston Independent School District, see above) (Concurrent with teaching in the Houston Independent School District, see above)



Mediamark Research, Inc.

• Chicago, IL

• Client Service Representative

  • Apr 1989 - Jun 1991

  Provided technical support and training to marketing and media researchers at national advertising agencies, manufacturers and media outlets. Provided technical support and training to marketing and media researchers at national advertising agencies, manufacturers and media outlets.



Editel-Chicago

• Chicago, IL

• Operations Assistant

  • Dec 1987 - Oct 1988

  Managed the shipping, receiving, storage and delivery of films and video tapes for a major video post-production company. Managed the shipping, receiving, storage and delivery of films and video tapes for a major video post-production company.



(self-employed)

• Greater Chicago Area

• TV/Film Production Assistant

  • May 1987 - Dec 1987

  Independent contractor for film and video production. Engagements included camera, lighting, audio, electronic titiles and set construction. Independent contractor for film and video production. Engagements included camera, lighting, audio, electronic titiles and set construction.