Eloi Mello

Tech Manager at Unimed Vale do Aço
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Contact Information
us****@****om
(386) 825-5501
Location
Minas Gerais, Brazil, BR
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency

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Theodoros Papadopoulos

Eloi é um excelente profissional, possuidor de uma competência ímpar. Atuamos juntos em um projeto e sua participação foi fundamental para o sucesso deste. Como um profissional dedicado e capacitado fez e faz a diferença nos projetos que atua.

Elen Parreiras

Eloi é um profissional totalmente dedicado e competente. Exercia sua função na Federação Minas com soluções acertivas e ágeis com foco em resultado para o cliente.

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Credentials

  • Certified Lean Inception Facilitator
    Caroli.org
    Aug, 2021
    - Nov, 2024
  • Certified PBB Practitioner
    Caroli.org
    Aug, 2021
    - Nov, 2024
  • Certified Scrum Product Owner® (CSPO)
    Scrum Alliance
    Aug, 2021
    - Nov, 2024
  • Certified Sprint by Sprint Practitioner
    Caroli.org
    Aug, 2021
    - Nov, 2024
  • Kanban Systems Improvement (KSI)
    Kanban University
    Aug, 2021
    - Nov, 2024
  • Management 3.0 Fundamentals
    Management 3.0
    Aug, 2021
    - Nov, 2024
  • Métricas Ágeis
    K21
    Aug, 2021
    - Nov, 2024
  • Kanban System Design (KSD)
    Kanban University
    Jul, 2021
    - Nov, 2024
  • Advanced Certified ScrumMaster® (A-CSM)
    Scrum Alliance
    Aug, 2020
    - Nov, 2024
  • Certified ScrumMaster® (CSM)
    Scrum Alliance
    Oct, 2014
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Jan, 2013
    - Nov, 2024

Experience

  • Unimed Vale do Aço
    • Brazil
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Tech Manager
      • Nov 2022 - Present

      • Responsible for Information Security, Development, Infrastructure, and Support areas. • Involved in the creation and structuring of the Information Security department. • Responsible for the Information Technology budget. • Development and Implementation of the Technology Master Plan. • Restructuring of the Infrastructure department with projects involving monitoring, firewall, antivirus, password vault, review of the technology stack, and the implementation of industry best practices. • Monitoring the performance indicators of the department. • Coaching technology teams in agile practices and mindset. • Restructuring technology and innovation projects. Show less

  • Invillia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Scrum Master
      • Jan 2022 - Nov 2022

      Agile team leadership, people development, and high-performance team management, with the goal of providing our partners with the best experience in the software development cycle. • People management (career, development, and engagement); • Ensuring continuous process improvement; • Conflict management; • Facilitation in the product discovery process and support in the creation of the product portfolio; • Assistance in defining acceptance criteria and writing BDD (Behavior-Driven Development); • Support and mentoring for the Product Owner regarding prioritization, refinements, and product evolution; • Facilitation of ceremonies (Management 3.0, Kanban, PBB, etc.); • Analysis of agile metrics, seeking optimizations for more efficient deliveries; • Ensuring that the team has an agile mindset. Show less

  • TOTVS
    • Brazil
    • Software Development
    • 700 & Above Employee
    • Scrum Master
      • Sep 2021 - Jan 2022

      • Removal of team impediments and blocks to facilitate deliveries. • Support to the Services and Legal teams. • Facilitation and application of agile events. • Development of dashboards, metrics and indicators related to teams and processes. • Support to PO's regarding communication and approximation with Technical Support. • Monitoring and dissemination of indicators (Cycle Time, Lead Time, Throughput, Entrants and Aging). • Removal of team impediments and blocks to facilitate deliveries. • Support to the Services and Legal teams. • Facilitation and application of agile events. • Development of dashboards, metrics and indicators related to teams and processes. • Support to PO's regarding communication and approximation with Technical Support. • Monitoring and dissemination of indicators (Cycle Time, Lead Time, Throughput, Entrants and Aging).

  • Unimed Uberlândia
    • Brazil
    • Wellness and Fitness Services
    • 300 - 400 Employee
    • Tech Manager
      • Mar 2020 - Jul 2021

      • Responsible for the Security, Development, Business Intelligence, Infrastructure, IT Business teams.• Creation and structuring of the Security area and adjustments to LGPD.• Responsible for the budget package for information technology and projects.• Development and Implementation the Strategy of IT.• Implementation of partnerships with startups to leverage project development.• Member of the innovation committee and permanent participant in the innovation committee.• Monitoring of area performance indicators.• Coaching of business teams and support in agile practices and mindset. Show less

    • Tech Lead
      • Nov 2018 - Feb 2020

      • Restructuring of Systems, Business, Development and BI/Analytics teams.• Management of suppliers and IT contracts.• Implementation and dissemination of agile methodologies, as well as innovation and digital transformation projects.• Monitoring so that the ceremonies are performed (daily, planning and reviews) acting in the organization and facilitation.• Preparation of presentations and status for the board.

    • IT Business Analyst
      • Oct 2017 - Oct 2018

      • Implementation of backoffice, supplementary health, auditing, client application, chatbot and regulation software.• Analysis and specification of software requirements and software architecture.• Participation in strategic and technical alignment meetings.• Analysis and technical support on national health agency regulations.• Technical leadership of the Systems, Business and BI/Data teams.• Validation of software releases with functional and non-functional tests;• Execution of ETL tests with Oracle DB and SQL Server;• Execution of API tests with Postman; Show less

  • Unimed Federação Minas
    • Brazil
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • IT Business Analyst
      • Mar 2015 - Sep 2017

      • Support in the Healthcare and Backoffice software project. • Support in strategic decisions for the implementation healthcare system. • Providing training to technical and operational users. • Survey of specifications and requirements with the support of key users for the development of features. • Support the regulatory guidelines of the National Supplementary Health Agency and internal protocol. • Technical leadership in IT Projects. • Migration of data between ERP Softwares and mapping of processes and businesses. • Validation of software releases with functional and non-functional tests; • Execution of ETL tests with Oracle DB and SQL Server; • Execution of API tests with Postman Show less

  • Apiki WordPress
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Business Analyst
      • Jan 2014 - Jul 2014

      - Project management focused on website development, being responsible for gathering and specifying requirements with the user or client, designing processes and information flow for the development of application systems. - Monitoring the impact and risk analysis of projects, identifying failures and inefficiencies, proposing improvements to achieve results. - Responsible for the development of the web site creation product using Wordpress technology multi-site platform. - Project management focused on website development, being responsible for gathering and specifying requirements with the user or client, designing processes and information flow for the development of application systems. - Monitoring the impact and risk analysis of projects, identifying failures and inefficiencies, proposing improvements to achieve results. - Responsible for the development of the web site creation product using Wordpress technology multi-site platform.

  • Unimed GV
    • Brazil
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • IT Technician
      • Oct 2011 - Dec 2013

      - Assistance in the strategic planning of the entire technological structure of the company, through new technologies and improvements in internal processes. - Internal customer and supplier relationship management, generating service reports and analytical charts. - Responsible for managing the quality indicators of IT Department. - Analysis of contracts with software, consulting and technology and telecommunications equipment providers. - Responsible for using the project management methodology across the company, using PMBOK and Scrum. - Responsible for the implementation of information systems for the implementation of ISO 9001, project management, auditing of medical accounts and hospital management. - Validation of software releases with functional and non-functional tests; Show less

Education

  • Univale
    Bacharel em Sistemas de Informação
    2011 - 2014

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