Jeremy Bank

Design Lead at Spotto
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Contact Information
us****@****om
(386) 825-5501
Location
Redfern, New South Wales, Australia, AU

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5.0

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Brett Raven

Jeremy was great to work with - it's nice to have someone in the midst that cares so much about the customer experience and journey. Both the tech and product teams really liked his collaborative style and eye for detail. He was always willing to guide the devs to a pragmatic implementation of his designs, which really simplified the UX and definitely made it look better/work more effectively. I would work with Jeremy again!

Ben Trengrove

We have used Jeremy's skills on a number of projects at Stripy Sock mainly related to mobile apps. He has always delivered above and beyond what we have asked for and always on time. I would definitely recommend Jeremy as a designer to anyone.

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Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Design Lead
      • Dec 2017 - Present

      Spotto is designed to be the simplest and most enjoyable asset tracking system for organisations. As the design lead, I manage the product design and brand experience for all Spotto systems. Spotto is designed to be the simplest and most enjoyable asset tracking system for organisations. As the design lead, I manage the product design and brand experience for all Spotto systems.

    • Design Consultant
      • Jun 2016 - Present

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Product Design Consultant
      • Mar 2017 - Dec 2017

      As a designer for the Big Red Group, I was tasked with improving the mobile user journey and ultimately assisting in conversion rate uplift of the RedBalloon consumer website. In my ten months supporting the team, we were successful in improving mobile conversion rate drastically by almost a percent. In addition to RedBalloon, I redesigned the core product experience of BRG’s Redii brand which empowers employers to reward their staff with RedBalloon experiences. Key Projects: • Complete redesign of the Redii interface. • Redesign of the RedBalloon global navigation (as yet not released). • Redesign of the RedBalloon checkout process resulting in increased conversion, decrease in support calls. • RedBalloon product search redesign, resulting in increased conversion and product page views. • Redesigned landing pages with product merchandising features. • Redesigned RedBalloon vouchers and redemption flow. • Optimised RedBalloon homepage resulting in increased product page views and conversion with merchandising features. • RedBalloon help and contact centre redesign (as yet not released).

    • Product Designer
      • Jan 2016 - Jan 2017

      As a consultant for Sense I provide user interface design services for their medical documentation and task management app "Cortex," for iOS. As a consultant for Sense I provide user interface design services for their medical documentation and task management app "Cortex," for iOS.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Designer
      • Jan 2015 - Jun 2016

      At Karbon I was tasked with marketing design tasks including KarbonHQ.com, event materials and other marketing collateral. Inspired by fashion and objects of desire, the goal was to make accountants feel revered through great product that could improve their professional lives. At Karbon I was tasked with marketing design tasks including KarbonHQ.com, event materials and other marketing collateral. Inspired by fashion and objects of desire, the goal was to make accountants feel revered through great product that could improve their professional lives.

    • New Zealand
    • Software Development
    • 700 & Above Employee
    • Web Designer
      • Apr 2013 - Jan 2015

      While at Xero I was charged with designing key sections in the xero.com customer journey, running user experience tests and incorporating test feedback into developing richer web experiences. While at Xero I was charged with designing key sections in the xero.com customer journey, running user experience tests and incorporating test feedback into developing richer web experiences.

    • New Zealand
    • Utilities
    • 1 - 100 Employee
    • Graphic and Interaction Designer
      • Feb 2013 - Apr 2013

      While at Powershop, I developed conceptual user interfaces for experimental web features and other marketing materials. While at Powershop, I developed conceptual user interfaces for experimental web features and other marketing materials.

    • Visual Communicator & Cofounder
      • 2011 - 2013

      Brand development and graphic design for local and international clients. Brand development and graphic design for local and international clients.

    • New Zealand
    • Design
    • Graphic Designer
      • Jul 2011 - Nov 2011

      During my time at Open Lab, I worked with local community groups to produce design materials to meet our clients individual needs. During my time at Open Lab, I worked with local community groups to produce design materials to meet our clients individual needs.

Education

  • Massey University
    Bachelor of Design, Visual Communication Design – Graphic Design
    2009 - 2012
  • Burnside High School
    2004 - 2008

Community

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