Experience

knowmore Legal Service

• Australia
• Legal Services
• 1 - 100 Employee

• Lawyer

  • Oct 2022 - Present

• Client Intake Officer

  • Mar 2020 - Oct 2022



QUT (Queensland University of Technology)

• Australia
• Higher Education
• 700 & Above Employee

• Bachelor of Laws (Honours)

  • Feb 2017 - Jun 2021

  Bachelor of Laws (Honours) Electives: Equal Opportunity and Discrimination, Human Rights, Public International and Competition law. Bachelor of Laws (Honours) Electives: Equal Opportunity and Discrimination, Human Rights, Public International and Competition law.



Good Shepherd Microfinance

• Queensland, Australia

• Financial Counsellor

  • Mar 2017 - Aug 2018

  • Client case management; credit contracts and consumer lease disputes, bankruptcy, Part IX debt agreements, Commonwealth benefit appeals, debt, fines, budget planning. • Financial crisis guidance for those experiencing; family violence, gambling, homelessness, grief and mental health challenges. • Meticulous case consultations, financial position assessment, planning, coaching, document collation and advocacy • Networking and case collaboration with complementary social support services, Commonwealth benefits agencies, legal representatives, financial and dispute resolution services Show less



Matrix On Board

• Non-profit Organizations
• 1 - 100 Employee

• Financial Counsellor

  • Jan 2013 - Jan 2016

  • Client case management; superannuation, insurance, WorkCover claims, Commonwealth benefits appeals, credit contracts and consumer lease disputes, debt, fines, deceased estates etc. • Tailored communication of complex financial practices and documentation for culturally diverse non-native English speakers with limited formal education • Meticulous case consultations, assessment, planning, coaching, document collation and advocacy • Networking and case collaboration with complementary social support services, Commonwealth benefits agencies, legal representatives, financial and dispute resolution services • Trauma-informed counselling for vulnerable clients • Creation and maintenance of objective, accurate and relevant case records with strong file management software literacy • Remote Indigenous community service delivery Show less



MacDonnell Regional Council

• Government Administration
• 1 - 100 Employee

• Senior Youth Development Program Officer

  • 2010 - 2012

  • Aspirational client engagement of Indigenous youth • Meaningful community program planning and implementation • Development of wider community and external service relationships • Operational reporting to internal and external stakeholders   • Aspirational client engagement of Indigenous youth • Meaningful community program planning and implementation • Development of wider community and external service relationships • Operational reporting to internal and external stakeholders  



Central Australian Youth Link Up Service

• Australia
• Civic and Social Organizations
• 1 - 100 Employee

• Papunya Computer Room Coordinator

  • Sep 2009 - Oct 2010

  Remote field office management, funding submission, operational report writing, Indigenous staff recruitment and training, technical support and customer service. Remote field office management, funding submission, operational report writing, Indigenous staff recruitment and training, technical support and customer service.



Advanced Micro Devices UK Ltd

• Frimley, United Kingdom

• Europe, Middle East and Africa Web Manager

  • Jul 2001 - Feb 2007

  Online marketing communications management. Training non-native English speaking team in content maintenance, statistics and design. Online marketing communications management. Training non-native English speaking team in content maintenance, statistics and design.