Experience

Edison Press

• Printing Services
• 1 - 100 Employee

• Account Manager

  • Apr 2017 - Present

  • Serve as point of contact for clients to coordinate print and marketing jobs from start to finish.• Identify best options for clients to use in their print materials to stay within their budgets and specifications.• Provide recommendations for paper stock, sizing, and marketing suggestions to clients to best highlight their brand.• Provide design and copy feedback to clients who are creating new print collateral to help maintain positive client relations. • Coordinate mailings from start to finish to ensure all necessary deadlines are met.• Help to maintain brand consistency for marketing clients by being familiar with their print collateral and identifying when there are potential issues or opportunities to improve a print piece.• Proof and edit print pieces before going to press to ensure text accuracy, color consistency, and approve them for press once all is in order.• Process new jobs as they are ordered from eCommerce sites and follow each job to ensure it is completed and delivered to client on time.• Assist in the creation of templates to help streamline the integration of web orders to job processing system and ensure each template is updated as changes are made.• Communicate with clients throughout the job process about any revisions and follow up to ensure they are completed.• Bill out completed jobs and update customers as their print jobs are completed.



Self Employed

• Freelance Graphic Designer

  • Jan 2016 - Present

  Create eye catching and modern graphic designs ranging from magazine advertisements to wedding invitations to brochures and postcards.

• Freelance Copywriter

  • Nov 2010 - Present

  •Create web copy for individual pages and edit existing copy on boutique travel agency. Employer is quoted saying “This work is amazing… more than I ever could have hoped for!”•Write and edit feature travel articles.•Write product descriptions, press releases and trend lists for wedding website.•Edited software manuals for grammar and comprehension, as well as ensuring consistency in writing style throughout the documents.•Organized documents to read fluently, and be visually uniform from one manual to the next.



The Woodlands Club

• Member Communications Specialist

  • Jul 2014 - Feb 2017

  •Maintained website by keeping content up to date and providing web copy.•Oversaw redesign of website to ensure consistent appearance and feel through, while providing and editing new web copy.•Sent member emails to keep them up to date on events and Club news. •Created Club collateral and ensured consistency throughout different departments to create unified feel with events, brochures, and informational products. •Coordinated information for monthly newsletter, created, printed, and bulk mailed each issue. •Redesigned newsletter twice, once to coordinate with the new appearance of website and continue brand consistency. •Cut costs of printing to allow for color highlights, while still saving money due to using a different paper. Also encouraged readers to go paperless, cutting mailing costs by 4% in just one month. •Redesigned wedding brochure and provided copy to keep consistent company branding.



Hampton Inn & Suites

• United States
• Hospitality
• 300 - 400 Employee

• Guest Services Supervisor

  • Oct 2009 - Jul 2014

  •Work with General Manager in creating group sale rate plans, special promotions, and marketing projects to increase hotel occupancy, and assist in event coordination.•Write and edit web content for both Hampton brand website and independent website, based on viewer demographics. Evaluate Google Analytic information from independent site.•Maintain social media outlets, create restaurant guides and brochures, special promotion collateral, and design gift certificates.•Assist guests in checking in and out of hotel; recognize consumer needs and aid in perfecting their stay. Book reservations, data entry, update and adjust reservations or guest profiles.



VKernel

• Technical Editor

  • Jan 2010 - Mar 2010

  •Temporary project editing and writing instructional manuals. Ensured documents were concise, fluid, and accurate. •Temporary project editing and writing instructional manuals. Ensured documents were concise, fluid, and accurate.



CLYNK

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2007 - Oct 2009

  •Introduced customers to a new bottle redemption system, as well as recruiting new customers for the company.•Entered data into system, updated customer files, printed receipts, cleaned facility, scanned and sold bags, and processed cans and bottles. •Introduced customers to a new bottle redemption system, as well as recruiting new customers for the company.•Entered data into system, updated customer files, printed receipts, cleaned facility, scanned and sold bags, and processed cans and bottles.



Saint Joseph's College

• United States
• Higher Education
• 200 - 300 Employee

• Student Newspaper Editor

  • Sep 2008 - May 2009

  •Assigned articles and accompanying photographs to a staff of 10 students, while personally completing article assignments and photography, and developing new marketing ideas.•Published and edited the monthly campus newspaper online, expanding viewership to 1,800+ with attention to grammar, punctuation, and continuity in all articles, advertisements, and captions.•Printed 150-200 copies of newspaper, utilizing campus resources to reduce cost and minimize waste. Re-designed layout to appeal to target audience of college students. Completed layout for each issue of the paper.



Port City Life Magazine

• Intern

  • Jan 2008 - May 2008

  During this short internship, many aspects of the magazine industry were introduced. Chief responsibilities included proofreading before final prints, fact checking, and compiling of calendar of events for each month with highlights on certain events.Additionally, short articles and book reviews were compiled after interviewing subjects and researching background.Port City Life is no longer in print, and has been replaced by similar publication, Maine Magazine. During this short internship, many aspects of the magazine industry were introduced. Chief responsibilities included proofreading before final prints, fact checking, and compiling of calendar of events for each month with highlights on certain events.Additionally, short articles and book reviews were compiled after interviewing subjects and researching background.Port City Life is no longer in print, and has been replaced by similar publication, Maine Magazine.