Chanel Patel, MBA
Engagement Manager II at Walker Information- Claim this Profile
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Gujarati -
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Bio
Tejal Patel
I have had the privilege of mentoring Chanel over the years and her willingness to learn have been a great asset to her ongoing success, both professionally and personally. She has exemplified a hard working mentality and the ability to go above and beyond. No task is to small or great for Chanel. I have had the privilege of witnessing her growth and ability to problem solve. I admire her ability to think in the box, outside the box and around the box. I foresee many great things to come in her future and am honored to have been able to mentor her over the years.
Tejal Patel
I have had the privilege of mentoring Chanel over the years and her willingness to learn have been a great asset to her ongoing success, both professionally and personally. She has exemplified a hard working mentality and the ability to go above and beyond. No task is to small or great for Chanel. I have had the privilege of witnessing her growth and ability to problem solve. I admire her ability to think in the box, outside the box and around the box. I foresee many great things to come in her future and am honored to have been able to mentor her over the years.
Tejal Patel
I have had the privilege of mentoring Chanel over the years and her willingness to learn have been a great asset to her ongoing success, both professionally and personally. She has exemplified a hard working mentality and the ability to go above and beyond. No task is to small or great for Chanel. I have had the privilege of witnessing her growth and ability to problem solve. I admire her ability to think in the box, outside the box and around the box. I foresee many great things to come in her future and am honored to have been able to mentor her over the years.
Tejal Patel
I have had the privilege of mentoring Chanel over the years and her willingness to learn have been a great asset to her ongoing success, both professionally and personally. She has exemplified a hard working mentality and the ability to go above and beyond. No task is to small or great for Chanel. I have had the privilege of witnessing her growth and ability to problem solve. I admire her ability to think in the box, outside the box and around the box. I foresee many great things to come in her future and am honored to have been able to mentor her over the years.
Credentials
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CX Technology Consultant
QualtricsJul, 2022- Nov, 2024
Experience
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Walker Information
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United States
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Business Consulting and Services
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100 - 200 Employee
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Engagement Manager II
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May 2022 - Present
Full-service Experience Management (XM) firm. Providing technology services, end-to-end managed services, and strategic consulting. Full-service Experience Management (XM) firm. Providing technology services, end-to-end managed services, and strategic consulting.
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HealthStream
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Implementation Manager
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Apr 2021 - May 2022
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Walmart
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United States
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Retail
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700 & Above Employee
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Pharmacy Patient Care Coordinator
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Aug 2020 - May 2021
Processes and submits requests for refills, transfers, payments, new prescriptions, and pricing requests in conjunction with identifying and resolving discrepancies for customer orders Primary liaison between pharmacists and patients throughout the medication review process Processes and submits requests for refills, transfers, payments, new prescriptions, and pricing requests in conjunction with identifying and resolving discrepancies for customer orders Primary liaison between pharmacists and patients throughout the medication review process
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Medcillary
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Operations Manager
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Oct 2018 - Nov 2019
Led strategic projects that enhanced data quality, sales objectives, and contractual SLAs for clinical operations Served as the liaison between the executive leadership team and key project stakeholders, aligning all project efforts with business best practices and SOPsManaged training and documentation projects by leading cross-functional teams, fostering collaboration, communication, and business relationships with key stakeholders and vendors
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Corporate Account Consultant
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May 2017 - Oct 2018
Collaborated with Operations Manager to create, organize, and update training manualsAnalyzed market trends to identify target demographics regions to increase Medcillary’s ancillary offeringsFacilitated on-site training for compliant laboratory protocols at customer locations
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Children's Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Team Leader of Nursing Support Services
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Mar 2015 - May 2017
Managed team of 24 direct reports who support clinical groups to enhance quality and performance guidelinesDesigned and implemented changes to admissions, discharges, and transfer processes across all inpatient unitsImplemented Joint Commission (JCAHO) guidelines, including accreditation and regulatory policiesProvided critical internal support to clinical staff and executive leaders, including managing patient-facing communications, data entry, resource allocation, and administrative support Show less
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Health Unit Coordinator
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Mar 2014 - Sep 2015
• Conducted admissions, discharges, transfers and other administrative duties in conjunction with requests from physicians and nurses• Maintained effective and proficient communication with patients while using AIDET telephone protocol to serve as the main point of contact for each unit• Displayed discretion and confidentiality guidelines to ensure safety of patients and families• Navigated EMR system EPIC to scan in documents, input orders, and transfer patients
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Education
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2017 - 2020
The George Washington University
Master of Business Administration - MBA, Health/Health Care Administration/Management -
2012 - 2016
The University of Texas at Arlington
Bachelors of Science, General Studies
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