Monique Groot

Partner at Feedback Training & Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Leidschendam, South Holland, Netherlands, NL
Languages
  • Nederlands Native or bilingual proficiency
  • Engels Full professional proficiency
  • Frans Limited working proficiency

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Credentials

  • Analist Transactionele analyse
    TA Gilde
    Jul, 2023
    - Nov, 2024
  • TIFF provider
    Functional Fluency Nederland
    Jul, 2023
    - Nov, 2024

Experience

  • Feedback Training & Consulting
    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Partner
      • Dec 2020 - Present

  • in training
    • Networking towards a new carrierstep
      • Nov 2019 - Dec 2020

  • Eastman
    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Account Manager Distribution
      • 2013 - Nov 2019

      Responsibilities:- Account - & relationship responsible for the EMEA region distribution network (turnover USD 31 million. In this role I travelled 60 % of my time.- realising turnover growth at new and existing accounts.- managing distribution partners based on distribution strategy by setting annual targets, guidelines for product promotion, negotiating commercial conditions, new product launches.- coaching the distributions team ( 3 customer service representatives, 1 application specialist, 2 inside sales representatives) with the aim to increase customer focus, involvement and ownership.- determining training and technical support requirements - developing and implementing pricing-and distribution strategiesKey results:- Successfully developed, presented and implemented a new distribution strategy. This new strategy resulted in a 20% revenue growth in 1,5 years’ time. As recognition I received the Eastman Everest Award, Top performer award for sales excellence.- Successfully managed customer relationships on various levels (sales managers, purchase directors, CEO’s, company owners). Show less

    • Account Manager
      • 2007 - 2013

      Responsibilities:Account- and relationship responsible for a varied number of accounts in the EMEA region (turnover 40 million USD) amongst which key accounts such as Pirelli, Michelin, 3M and Tesa Beiersdorf. Key industries marine coatings, personal care, automotive, hotmelt adhesives, tape.Key results:- Successfully maintaining strong customer relationships during crisis situation (raw material shortages/product rationalisation).- Successfully negotiated a 4 year contract with Tesa Beiersdorf (value USD 10 million) creating supply security for both parties.. - Fully built relationships with Pirelli and Michelin resulting in substantial revenue increasing from 2 to 30 million in 3 years’ time. Show less

    • Account Supervisor
      • May 2001 - 2007

      Key responsibilities:- Supporting industry managers on various Key accounts.- Managing distributor relationships in the EMEA regionKey tasks:- Sending offers & maintaining pricelists. Managing customer interface with other Eastman disciplines.- handling sales forecast; monitoring order intake, visiting accounts.

  • Hercules International Ltd Resin Division
    • Rijswijk, The Netherlands
    • Sales Representative
      • Dec 1999 - May 2001

  • Hercules International Ltd, Aqualon Division
    • Rijswijk, The Netherlands
    • Inside Sales Representative
      • Jun 1997 - Nov 1999

  • STE Montell Benelux BV
    • Klundert, The Netherlands
    • Customer Service Representative
      • Jan 1997 - May 1997

  • KYOCERA Document Solutions Europe
    • Netherlands
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sales Assistent
      • Jan 1994 - Dec 1996

Education

  • Feedback Training & Consulting
    NLP business practitioner
    2021 -
  • tma
    TMA Gecertificeerde professional
    2021 -
  • DISC Benelux Opleidingen
    Certified Disc & Motives specialist
  • Feedback Training & Consulting
    Certified Trainer
    2020 -
  • Blankestijn & Partners
    Post graduate training, 'Trainer met ziel en zakelijkheid (professional trainer)
    2019 - 2020
  • Solid Sense/Eerste Verdieping
    Carreer guidance coaching /NLP
    2019 - 2020
  • Eastman Chemical Company
    Leadership training
    2016 - 2017
  • Eastman/Schouten Nelisse/Erasmus University Rotterdam
    Price management/commercial negotiation/selling to major accounts.
    2001 - 2015
  • Saxion Hogeschool, Enschede, The Netherlands
    Bachelor of Commerce (B.Com.), International business & Languages
    1989 - 1993
  • Edith Stein College, The Hague The Netherlands
    pre-university education (VWO)
    1983 - 1989

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