Bhawna Singh
Social Media Marketing Manager at Gcell Technologies- Claim this Profile
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Bio
Experience
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Gcell Technologies
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Spain
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Software Development
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1 - 100 Employee
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Social Media Marketing Manager
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Jun 2014 - Present
Managing various social media accounts for the internal businesses, Create and implement social media strategies to help the brand communicate their message to the target audience, Monitoring trends and applying them to relevant social media business accounts, Handling seller accounts on multiple e-commerce platforms for internal businesses, Promoting the product and services through social media platforms to reach out to wide audience, Monitoring internet for brand related topics of conversation, Providing feedback to the relevant department for the improvement of products and services, Handling online queries about the products and services, Engaging in dialogues and monitoring customer issues, Handling corporate client accounts related to other work areas of the organization and coordinating the work flow between the relevant departments and the clients.
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Capital Harley-Davidson
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United States
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Retail
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Customer Relation Executive
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Jul 2010 - May 2014
Managing Facebook page and other Social Media related activities to promote the brand, organizing and executing official events and other customer engagement activities, handling queries and customer complaints, maintaining MIS & Corporate reports.
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United Colors of Benetton
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Retail Apparel and Fashion
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Assistant Store Manager
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Apr 2009 - Jun 2010
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Fashion Consultant
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Apr 2008 - Nov 2008
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Education
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Digital Academy India
Certificate Program in Digital Marketing, Digital Marketing -
Delhi University
Bachelor's degree, Arts