Director of Student Services

• Dec 2022 - Present

Responsible for the day-to-day operations and provides leadership for Academic Advising & Career Services, which includes transfer services. With a focus on student success, this position is responsible for creating the structure to support Guided Pathways development and growth at GWCC and ensure a proactive, case management model is established. The Director supports college-wide web-based job postings and collaborates with college and district-wide job and transfer fairs. The Director is also responsible for responding to complex questions regarding the Cooperative Education and Employment Services programs, evaluating student Cooperative Education needs, site development, and accurate and timely completion of training agreements and learning objectives. The incumbent markets Academic Advising and Career Service programs to employers, develops job and work based learning opportunities, and refers or places students in positions.

Consultant (Contractor) - Workforce Strategy, Business Process Improvement, Workforce Development

• Aug 2022 - Present

• Business process analysis and improvement in workforce development, career development and student services business processes • Work based learning, internship and apprenticeship advising and program development • Software conversion RFP, proposals and implementation including integration between Career Services Management (CSM) software and Student Information Systems (SIS); experience with Symplicity, Oracle PeopleSoft, Gradleaders, Banner, CampusVue and Salesforce • Organizational culture, employee engagement and managing for performance coaching using Gallup’s Clifton StrengthsFinder (Gallup Certified Coach) • Program reviews (i.e. NACE, CAS Standards, HLC and WASC)

National Director, Career Services and Employer Relations

• Oct 2017 - Jul 2022

Lead Career Services and Employer Relations nationally for DeVry University reporting to the Chief Operating Officer. Led an innovative team in workforce solutions offering expertise in creating career ready candidates and helping employers develop diver talent pipelines. Managed a large department of employees nationwide through strategic and operational changes and planning, career services software conversion from RFP to implementation, and a spirit of continuous improvement to offer best in class career and employment services to students, alumni and employers.

Senior Recruiter/Technical Recruiter and Talent Sourcer

• Jul 2016 - Nov 2017

Led the sourcing and recruiting of talent for Strata Information Group, an Enterprise Resource Planning and Managed Services consulting firm for higher education. On-boarded and provided orientation for new hires, implemented and supported an applicant tracking system. Led daily talent acquisition and on-boarding operations and planning. Led the sourcing and recruiting of talent for Strata Information Group, an Enterprise Resource Planning and Managed Services consulting firm for higher education. On-boarded and provided orientation for new hires, implemented and supported an applicant tracking system. Led daily talent acquisition and on-boarding operations and planning.

Associate Director of Career Services

• Nov 2014 - Jun 2016

Led marketing, events, employer relations and technology teams for centralized Career Services at a Tier 1 Research PAC 12 university. During this time I over saw the conversion of a new website from Sitefinity to Drupal and an enhancement to automate certain daily delta processes for Symplicity CSM from PeopleSoft student information system and other proprietary software. In addition, I increased employer sponsorship and secured new, first time corporate partners with global companies. Led marketing, events, employer relations and technology teams for centralized Career Services at a Tier 1 Research PAC 12 university. During this time I over saw the conversion of a new website from Sitefinity to Drupal and an enhancement to automate certain daily delta processes for Symplicity CSM from PeopleSoft student information system and other proprietary software. In addition, I increased employer sponsorship and secured new, first time corporate partners with global companies.

Director, Career Services & Alumni Relations

• Nov 2009 - Nov 2014

Direct career and alumni services for Ashford University nationwide. In this role I was able to secure resources to build out a 26 person department from scratch as well as resources to build a very custom and robust online career and professional development portal for students and alumni. This included involvement closely with a project manager from proposal to vendor RFP to requirements gathering and through the development, testing and launch processes. I supervised 4 managers and 2 leads who reported directly to me who each had teams of 2-14. This role also led all alumni outreach and relations as well as corporate employer relations strategic and fiscal planning.

Director, Career Services

• Aug 2007 - Nov 2009

Director, Career & Educational Planning

• Apr 2004 - Jul 2007

Realtor

• 2005 - 2007

Realtor

• Mar 2001 - Apr 2004

Assistant Director, Career Services

• Jul 2000 - Apr 2004

Personal Banker

• 1997 - 2000