Experience

BURGER KING®

• Restaurants
• 300 - 400 Employee

• Distriktschef / Regionschef

  • 2015 - Present

  Jylland

• District Manager

  • Apr 2022 - Present

  Syd, Midt- og Vestjylland Achievements • High performing independent management team with strong pipeline. Providing leadership, coaching and strategic direction to the team in order to achieve the best possible results • Seventy percent higher sales compared to similar franchisee • The only district with economic balance in the organisation, in addition best on labour cost, U18%, gross profit, sales prognose, pipeline etc. • Highest rating on employee satisfaction, with three restaurants in the top 3 and… Show more Achievements • High performing independent management team with strong pipeline. Providing leadership, coaching and strategic direction to the team in order to achieve the best possible results • Seventy percent higher sales compared to similar franchisee • The only district with economic balance in the organisation, in addition best on labour cost, U18%, gross profit, sales prognose, pipeline etc. • Highest rating on employee satisfaction, with three restaurants in the top 3 and five in the top 7 • Opened the first double Drive Thru restaurant in the organisation with strong management and QSC. Broke previous opening sales records measured on the first 7 days and 4 weeks • Had three restaurants best in the following categories: King of People 2022, King of QSC 2022 and King of Profit 2022. Strongly nominated with other restaurants in the same categories • Delivered above expectations on all KPIs • Restaurant of the year with following units: Fredericia (2017) Holstebro (2018) Køge (2020) and Aarhus City (2022) • REV rating A in more than half of the restaurants (Review Excellent Visit) • New record for internal control visits measured on cleaning, maintenance and food safety with 95,14% in average score. Unannounced visit ended at 94,53% • Has 4 out of 5 restaurants best in Speed of Service first quarter 23' • Strong in creating effective and successful business plans, with continuous follow-up and involvement of the management team, this has been an important factor in achieving the best results the recent years • Highest Google rating measured against main four biggest competitors 23' • Developed and launched own recognition program with pins for employees and managers • Manage the biggest SoMe event with an extreme attractiveness. Served a meal for every 7,6 second

• District Manager

  • Nov 2021 - Mar 2022

  Nord, Midt- og Vestjylland Achievements • Employed and trained three Restaurant Managers which has been promoted to District Managers the last seven years (75% of the used pipeline) • REV rating A in half of the restaurants (Review Excellent Visit) • Had three restaurants best in the following categories: King of QSC 2021, King of Sales 2021 and King of Profit 2021 • Increased focus and reinforced the internal pipeline in the management team. 10 months later, we had reached the target of hiring and developing… Show more Achievements • Employed and trained three Restaurant Managers which has been promoted to District Managers the last seven years (75% of the used pipeline) • REV rating A in half of the restaurants (Review Excellent Visit) • Had three restaurants best in the following categories: King of QSC 2021, King of Sales 2021 and King of Profit 2021 • Increased focus and reinforced the internal pipeline in the management team. 10 months later, we had reached the target of hiring and developing restaurant manager trainees and average of seven shift managers in all units • Best district in the Nordics at NPS in 2021 • Proven track record in managing and auditing restaurants to reinforce and improve brand standards and restaurant operations, through problem solving and the creation of actions

• District Manager

  • Mar 2020 - Oct 2021

  Nord- og Midtjylland, Midt- og Sydsjælland Achievements • Tested and launched sevel projects e.g. self-service stands, table-service, relaunched made to order and online training platform for employees and managers • Has significantly improved food safety and cleanliness on internal visits. The result is also reflected in a record of happy smileys on external visits from Danish authorities • Consistently meeting and beating relevant KPI’s • Main responsible for several major projects and renovations; back of house, kitchen… Show more Achievements • Tested and launched sevel projects e.g. self-service stands, table-service, relaunched made to order and online training platform for employees and managers • Has significantly improved food safety and cleanliness on internal visits. The result is also reflected in a record of happy smileys on external visits from Danish authorities • Consistently meeting and beating relevant KPI’s • Main responsible for several major projects and renovations; back of house, kitchen, lobby, refreshed outdoor, expanded and upgraded Drive Thru areas. Proactive, skilled and independent project manager who sees the possibilities in each individual case, initiates actions and completes the project • Had two restaurants best in the categories: King of QSC 2020 and King of Sales 2020 • Best district in Scandinavia at NPS in 2020 • At the beginning of 2021, we initiated the project and focus Clean & organized with incredible results. Visualized standards, aligned expectations reconciliation and routines made the outcome • Follow-up visits in 18 units during the Covid-19 pandemic

• District Manager

  • Apr 2019 - Feb 2020

  Nord- og Midtjylland, Sydsjælland Achievements • Made the highest sales records in Denmark, both hourly and daily in 2019. After two and a half years we were at the highest sales ever in the largest restaurant in the Nordic countries • Had one restaurant best in the category: King of People 2019 • Third best district in Scandinavia at NPS in 2019

• Brand Manager

  • Dec 2015 - Feb 2020

  Danmark Concept responsible for the Franchisee. Has been a strong sparring partner for the national marketing team in Denmark for 8 years.

• District Manager

  • Nov 2017 - Mar 2019

  Nord, Midt- og Sydjylland Achievements • Tested and launched Home Delivery service in Denmark, with 6,5% impact on top line sales and implementation in 90% of the restaurants. Had the best performing restaurant in the country in sales and orders on the third year • Devised and created follow-up tool that provided an overview of each shift managers performance based on guest feedback. We also use the tool for competitions and bonuses. It has been in use for more than four years and been shared with Sweden •… Show more Achievements • Tested and launched Home Delivery service in Denmark, with 6,5% impact on top line sales and implementation in 90% of the restaurants. Had the best performing restaurant in the country in sales and orders on the third year • Devised and created follow-up tool that provided an overview of each shift managers performance based on guest feedback. We also use the tool for competitions and bonuses. It has been in use for more than four years and been shared with Sweden • Continuously delivered stable and good financial results based on budgets and last year • Opening of new restaurants, including the recruitment and development of the management team, design, marketing, startup budget, planning and training • Made the best new opening in the organization within the last decade rated on NPS, ROI and pre-opening costs • Initiator and responsible for significant improvements of KDS with development of names, order, colors etc. A more clear overview resulted in 50% less wrong orders compared WoW, increased efficiency and reduced operating speed • Settled Managerforum to celebrate great results, share experience and build relationships between restaurants

• District Manager

  • Nov 2016 - Oct 2017

  Nord, Midt, Syd- og Vestjylland • Had two restaurants best in the categories: King of Sales 2017 and King of Profit 2017 • Turnaround two units with negative cash flow, strengthened operations and stabilized costs

• District Manager Trainee

  • Aug 2015 - Oct 2016

  Syd- og Vestjylland

• Restaurant Manager

  • Aug 2011 - Jul 2015

  Fredericia og Vejle Responsible for 2 restaurants in the organisation - business with +30MDKK annual turnover, 80 employees and management team consisting of two assistents and fourteen shift managers. Overall responsible for operations, HR, finance and sales. The role is really much hands on and working shoulder to shoulder with the team. Consistently delivering outstanding quality, service and cleanliness for guests, while delivering on all economic parts of the business. Results: • Running… Show more Responsible for 2 restaurants in the organisation - business with +30MDKK annual turnover, 80 employees and management team consisting of two assistents and fourteen shift managers. Overall responsible for operations, HR, finance and sales. The role is really much hands on and working shoulder to shoulder with the team. Consistently delivering outstanding quality, service and cleanliness for guests, while delivering on all economic parts of the business. Results: • Running flagship store, building profit and sales in 3 years. 14,4% in Comp Sales and 21% in transactions • Achieved the highest sales volume in Jutland/Fyn with transactions on par with a location in central Copenhagen. On the same time highest Drive Thru restaurant in tickets performance • Awarded King Of Profit as the first and only person in the organization in 2012. The years after King Of QSC 2013 and 2014. Nominated in People and Sales categories same years • Best performing in Speed Of Service in 2014 and 2016 with below 150 sec. 2nd place in 2015 • OER rating 96% (Operations Excellence Review) • Highest employee satisfaction 2 years in a row • First mover on hiring youngsters in order to staff up and achieve savings on labor cost • Built strong teams, where seven people have become restaurant managers since then

• Restaurant Manager Trainee

  • Jan 2010 - Jul 2011

  Fredericia

• 1'st Manager

  • Jul 2009 - Dec 2009

  Fredericia

• Manager

  • Jul 2008 - Jun 2009

  Fredericia og Køge

• Shift Leader

  • Jan 2008 - Jun 2008

• Production Leader

  • Jan 2007 - Dec 2007

• Crew

  • Dec 2005 - Dec 2006