Director

• Jan 2023 - Present

Senior Business Analyst

• Oct 2012 - Present

• Collaborate with external vendors, manage and assist the internal team in product development and project planning• Performing complex data analytics to aid the Business & Operations team to come up with the new value adds and strategies.• Excellent track record of developing, managing and improvising Project infrastructureby identifying Key Performance Indicators (KPI's) and resource allocation matrices• Manage and work with internal team for Project Planning, Risk Analysis, and Change Order Management Show less

Computer System Analyst

• Oct 2011 - Oct 2012

• Create and maintain Test Cases, Test Metrics, Code Stubbing, manage reviews and error tracking in Salesforce• Worked closely with other R&D, cross-functional teams and support organizations to ensure product quality and gather pre-product recommendations

Product Lifecycle Management Consultant

• Dec 2015 - Jan 2019

• Working with BPR & business stakeholders in Apple, Inc to review new initiatives and assist in implementing solutions for potential processes & prioritizing tasks for internal teams. • Implement technical demonstrations and proof-of-concept (POC) use cases • Managing and tracking project portfolio and compile detailed project analytical reports for identifying operational efficiency & customer satisfaction KPI metrics • Communication: Provides regular management status updates and feedback to internal project sponsors, stakeholders, and functional managers Show less

PHP Developer

• Aug 2010 - Sep 2011

• Assisting the Product Management team in developing integration profiles, processes design and project guidelines • Create and alter modules in our Content Management System using PHP/MySQL, Java, JSP and ImageLoader • Integration and support of web applications and associated web modules • Perform daily scrums & routine code reviews for ensuring code optimization, quality and coding standards • Assisting the Product Management team in developing integration profiles, processes design and project guidelines • Create and alter modules in our Content Management System using PHP/MySQL, Java, JSP and ImageLoader • Integration and support of web applications and associated web modules • Perform daily scrums & routine code reviews for ensuring code optimization, quality and coding standards

Web Developer

• Dec 2009 - Aug 2010

• Assisting the Web development team with all aspects of the project development life cycle, from requirement gathering, design to development through QA • Collaborate with Senior web architects, front-end UI and Oracle back-end developers in conceptualizing and developing high performing University Student Support web systems. • Perform Optimization and create performance scoring matrices on the website to minimize load and processing time • Assisting the Web development team with all aspects of the project development life cycle, from requirement gathering, design to development through QA • Collaborate with Senior web architects, front-end UI and Oracle back-end developers in conceptualizing and developing high performing University Student Support web systems. • Perform Optimization and create performance scoring matrices on the website to minimize load and processing time

Senior Software Engineer

• Aug 2008 - Jul 2009

• Provide leadership in software development methodologies, best practices, and guidelines• Worked closely with Product Development teams to identify corner cases and complex test scenarios to ensure maximum product optimization• Manage Release management process per company guidelines and pre-defined processes• Worked with multiple geographically distributed teams of developers and mentored junior QA Analysts.

Member Of Technical Staff - Software Engineer

• Jul 2007 - Aug 2008

• Create and maintain Test Cases, Test Metrics, Code Stubbing, manage reviews and error tracking in Bugzilla• Worked closely with other R&D, cross-functional teams and support organizations to ensure product quality and gather pre-product recommendations