Experience

PT. Digital Vision Nusantara

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Social Media Admin

  • Jan 2019 - Present

  1. Manage all K-Vision Social Media accounts, and create engaging content for each platform 2. Make reports and escalation to other teams/divisions for further handling of customer complaints that enter on K-Vision Social Media 3. Make weekly and monthly Social Media insight reports to SPV and General Manager 4. Fact check and report any error in captions, photo descriptions, or photographs published on social media 5. Monitor and maintain the quality of information and editorial from Agents to K-Vision Customers 6. Generate reports and escalate to marketing communication division for further handling of social media consumer problems 7. Friendly and prompt customer service, Maintain good relationship with customer Show less



Tokopedia

• Indonesia
• Technology, Information and Internet
• 700 & Above Employee

• Online Dispute Resolution

  • Sep 2018 - Jan 2019

  1. Helping Tokopedia customers if there are problems in making buying and selling transactions 2. Being a mediator between the Seller and the Buyer and providing solutions between the two parties in resolving the problems of buying and selling transactions 3. Become an intermediary between the buyer/seller and the expedition party related to transaction reports on Tokopedia if there are problems in the delivery process. 1. Helping Tokopedia customers if there are problems in making buying and selling transactions 2. Being a mediator between the Seller and the Buyer and providing solutions between the two parties in resolving the problems of buying and selling transactions 3. Become an intermediary between the buyer/seller and the expedition party related to transaction reports on Tokopedia if there are problems in the delivery process.



Indikator Politik Indonesia

• Padang, West Sumatra, Indonesia

• Land Surveyor

  • Aug 2016 - Jan 2018

  1. To record and survey about political unrest that occurs in the community 2. Quick Count Volunteer for General Elecetion. 1. To record and survey about political unrest that occurs in the community 2. Quick Count Volunteer for General Elecetion.