Experience

Mulcare Pipeline Solutions, Inc.

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Distribution Product Specialist

  • Jun 2021 - Present



Avis Budget Group International

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Rental Sales Agent/Administrator

  • Nov 2019 - Nov 2020

  • Provided top level customer service from start to finish of rentals including reservations, rental inquiries, payment issues, problems during rentals, and any other customer service issues through face to face interactions, phone calls, and email. (Awarded Best Customer Service Agent in all of South Pacific Region) • Performed administrative responsibilities including daily filing of rental paperwork, collecting and processing of payments and refunds, and recording daily/weekly inventory of vehicles and additional products (Microsoft Excel/Outlook) • Maintained a strong sales record throughout entire time in role including the up-selling of vehicles, insurance packages, and additional ancillary products (Top monthly branch salesman three times/ Top 10 New Zealand salesman twice) • Effectively communicated the policies and procedures to both clients and staff to ensure a safe, clean, and well running work environment



GLOBEWEST

• Australia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Quality Control Assistant/Data Processor

  • Jan 2019 - Oct 2019

  • Checked outbound products for any defects, blemishes, packaging errors, shipping errors, missed labeling, and proper packaging. • Assisted in the repairs of damaged merchandise and properly labeled products for shipping enquiries. • Recorded any damage information into the quality control database and communicated any issues regarding products with customers, designers, and internal employees through email, phone calls, and face to face meetings (Microsoft Excel, Outlook, & Word) • Helped load and unload shipping containers full of products for inbound processing and overseas sales. • Maintained a clean and safe work area which corresponds with the companies safety policies. • Consistently maintained a good rapport with management to eliminate any miscommunication issues and solve any arising problems.



MPL Laboratories Pty Ltd

• Australia

• Laboratory Technician

  • Dec 2017 - Nov 2018

  MPL Laboratories is a full-service microbiological quality control testing facility which provides microbial analysis on pharmaceuticals, medical devices, cosmetics, food, and consumer products. • Prepared and performed the microbial handling, testing, and analysis of samples using a wide range of testing methods. • Recorded data from tests into handwritten notes, then processed notes into a digital database. (Microsoft Outlook, Word & Excel) • Received laboratory phone calls and answered clients questions regarding the testing processes of the products on trial. • Assured all microbiology and quality requirements were within compliance and standards of the laboratories safety policy. • Organized and maintained laboratory logbooks and SOPs and inputted data into digital format. • Participated as a team member to prioritize and coordinate the execution of daily projects to ensure a timely, accurate analysis of test results. • Maintained quality control logbooks for all equipment used within the laboratory. (Scales, Balances, filters, thermometers, water-baths, incubators, etc.)



MXI

• United States
• Environmental Services
• 1 - 100 Employee

• Environmental Technician

  • May 2017 - Nov 2017

  • Safely characterized, packaged, and transported hazardous waste material to storage facility (oils, paints, liquid and solid chemicals, pesticides, fertilizers, and other environmentally hazardous materials • Tested unknown waste materials for hazardous waste characteristics, such as pH and oxidation • Assisted in preparing operation plans and orienting job site for maximum efficiency • Ensured hazardous materials followed regulatory and safety requirements • Safely characterized, packaged, and transported hazardous waste material to storage facility (oils, paints, liquid and solid chemicals, pesticides, fertilizers, and other environmentally hazardous materials • Tested unknown waste materials for hazardous waste characteristics, such as pH and oxidation • Assisted in preparing operation plans and orienting job site for maximum efficiency • Ensured hazardous materials followed regulatory and safety requirements