Zachary Burgess-Hicks, MBA

Continuous Improvement Specialist at Fitesa
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Contact Information
us****@****om
(386) 825-5501
Location
High Point, US

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Experience

    • Brazil
    • Textile Manufacturing
    • 500 - 600 Employee
    • Continuous Improvement Specialist
      • Nov 2022 - Present

      High Point, North Carolina, United States Deployment site lead for the enterprise resource planning (ERP) System Month end Financials and KPI generation for the plant and upload to shared data locations Troubleshooting low KPIs, getting explanations for why. Developing templates for others as needed KPI data owner for the site. Representing the plant Change requests for the plant Procedures and policies with respect to the ERP team. Dynamics 365 & Manufacturing Execution System (MES) Update management and… Show more Deployment site lead for the enterprise resource planning (ERP) System Month end Financials and KPI generation for the plant and upload to shared data locations Troubleshooting low KPIs, getting explanations for why. Developing templates for others as needed KPI data owner for the site. Representing the plant Change requests for the plant Procedures and policies with respect to the ERP team. Dynamics 365 & Manufacturing Execution System (MES) Update management and scenario testing Servicing tech as needed. IT Ticket Monitoring and Progression IT Budget requirements Level 1 Site Admin for IT Process map generation (MS project) and problem identification. Analyzing and prioritizing plant issues and developing business cases around them. Managing Formula's and Routes for standard cost and item creation. Updating and checking standard cost spreadsheet with any new Raw Material Developing and Documenting processes. Gauge R&R. Managing rework processes and resolutions. Developed Power BI dashboards for KPI, Lab data XMR and 3SD XBAR charts Root Cause Analysis SPC regression analysis for quality control limits Audit assistance, traceability, and procedures Training others on new processes Dr. Schenk, vision system thresholding, classification and recipe creation. Supply chain analysis and improvement Throughput calculation improvement Edge trim calculation improvement Monthly KPI number calculation automation and processes. Quality processes (sample room management, maintenance schedules, lab development, skills development) ERP Change requests and improvements (edge waste, refeed calc, throughput automation) KPI Corrective action plan support FMEA analysis and CAPA tracking.

    • Quality Analyst (Functional: Supervisor/Data Analyst)
      • Oct 2020 - Nov 2022

      High Point, North Carolina, United States

    • United States
    • Textile Manufacturing
    • 1 - 100 Employee
    • Quality Assurance Supervisor/ Data Analyst
      • Oct 2019 - Sep 2020

      High Point, North Carolina, United States Was in charge of quality for the Meltblown department, helped with training, quality process changes, vision system implementation and operation, quality analysis, rework disposition, Answered to Quality Manager of the whole company.

    • Managing Member
      • Dec 2015 - Oct 2019

      Clemmons, NC Majority Owner and Managing Member of this LLC focused on Family Entertainment Centers with support for Education and Modern learning advances. Currently 1 Store in Clemmons NC. DBA Gamet1me. In charge of everything having to do with this store and operate it as a side business. It's given me experience in everything from taxes, to hiring, to mediation, inventory, ecommerce and the million other things a small business owner deals with from day to day. I keep it open to support the community… Show more Majority Owner and Managing Member of this LLC focused on Family Entertainment Centers with support for Education and Modern learning advances. Currently 1 Store in Clemmons NC. DBA Gamet1me. In charge of everything having to do with this store and operate it as a side business. It's given me experience in everything from taxes, to hiring, to mediation, inventory, ecommerce and the million other things a small business owner deals with from day to day. I keep it open to support the community and focus on giving back. My goal is to innovate a new way to do education that is personalized, adaptive, and scalable. Show less

    • United States
    • Professional Training and Coaching
    • 700 & Above Employee
    • Innovation and Ventures Project Manager
      • Sep 2017 - Feb 2018

      Greensboro/Winston-Salem, North Carolina Area Brought in to help develop an rapid minimum viable product development plan and ranking structure for new ideas. Worked with some of the best innovators around to really create something great. Developed great Intrepreneurship skills and processes.

    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Senior Business Analyst in Portfolio Management
      • Jun 2014 - May 2017

      Greensboro/Winston-Salem, North Carolina Area Held functional position of portfolio manager. Cost reduction projects. Quality improvement projects. Derivative Part Development Projects. 5000 Project management hours. Supporting the business unit in preparing products to customer specifications. Managing projects for key customer qualification packages.

    • United States
    • Semiconductor Manufacturing
    • 400 - 500 Employee
    • Intern-Support Portfolio Management
      • Jul 2013 - Jun 2014

      Greensboro/Winston-Salem, North Carolina Area Supporting the business unit in preparing products to customer specifications. Managing projects for key customer qualification packages.

    • Manager Of Ecommerce
      • Jun 2013 - Jan 2014

      Setup strategy to increase sales and develop new revenue channels.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant
      • Nov 2012 - May 2013

      Database Management. Research Assistance.

    • Manager of Business Development
      • Apr 2012 - Aug 2012

      Responsible for driving commercial solar installations in NC and internationally.

    • United States
    • Advertising Services
    • 200 - 300 Employee
    • Digital Media Consultant
      • Jul 2010 - Apr 2012

      We put you where customers are then sell you to them and track it so you can see it all happening.

    • Inspector
      • Nov 2009 - May 2010

      Maintained fire suppression systems

    • Head Native Speaking Teacher
      • Nov 2008 - Nov 2009

      Guri, Gyeonggi-do, Korea Taught classes of up to 15 korean elementary school age children how to properly speak english. This means curriculum and activity design as well as identifying key phoneme problems and administering tests. All while working in a foreign language environment.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • E-3
      • Jun 2006 - May 2008

      Completed 38 days at fort knox Leadership Training Course. Drilled with my unit for 2 years.

Education

  • Bryan School of Business and Economics at UNCG
    MBA, Business Administration
    2011 - 2014
  • Appalachain State University
    Bachelor of Science Communication, Organizational, Public Speaking
    2003 - 2008

Community

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