Maureen Brook
Operations Manager at Miik Inc.- Claim this Profile
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Bio
Nikki Johnston, CHRL
Maureen and I spent all our years at Talbots together as a team focussed on building the business in Canada and delivering organizational results. She possesses extensive knowledge and experience in retail operations and project management and consistently implemented a number of initiatives that improved both the bottom line and store operations. She is a hard working, dedicated retail professional and great business partner who I would highly recommend and would not hesitate to work with again in the future.
Marie E. Frenneaux
I would work with Maureen again in a heartbeat. Maureen excels in building budgets, projections, and managing expenses, communication, and project planning. She is goal oriented, bottom line focused, curious, engaged, positive, with a strong attention to detail she is a business oriented problem solver, and has a can do approach. Her experience in retail has a wide span - from office administration to feild management to project management, working in a multi faceted capacity and an ability to connect all disciplines together to make a difference and deliver results.
Nikki Johnston, CHRL
Maureen and I spent all our years at Talbots together as a team focussed on building the business in Canada and delivering organizational results. She possesses extensive knowledge and experience in retail operations and project management and consistently implemented a number of initiatives that improved both the bottom line and store operations. She is a hard working, dedicated retail professional and great business partner who I would highly recommend and would not hesitate to work with again in the future.
Marie E. Frenneaux
I would work with Maureen again in a heartbeat. Maureen excels in building budgets, projections, and managing expenses, communication, and project planning. She is goal oriented, bottom line focused, curious, engaged, positive, with a strong attention to detail she is a business oriented problem solver, and has a can do approach. Her experience in retail has a wide span - from office administration to feild management to project management, working in a multi faceted capacity and an ability to connect all disciplines together to make a difference and deliver results.
Nikki Johnston, CHRL
Maureen and I spent all our years at Talbots together as a team focussed on building the business in Canada and delivering organizational results. She possesses extensive knowledge and experience in retail operations and project management and consistently implemented a number of initiatives that improved both the bottom line and store operations. She is a hard working, dedicated retail professional and great business partner who I would highly recommend and would not hesitate to work with again in the future.
Marie E. Frenneaux
I would work with Maureen again in a heartbeat. Maureen excels in building budgets, projections, and managing expenses, communication, and project planning. She is goal oriented, bottom line focused, curious, engaged, positive, with a strong attention to detail she is a business oriented problem solver, and has a can do approach. Her experience in retail has a wide span - from office administration to feild management to project management, working in a multi faceted capacity and an ability to connect all disciplines together to make a difference and deliver results.
Nikki Johnston, CHRL
Maureen and I spent all our years at Talbots together as a team focussed on building the business in Canada and delivering organizational results. She possesses extensive knowledge and experience in retail operations and project management and consistently implemented a number of initiatives that improved both the bottom line and store operations. She is a hard working, dedicated retail professional and great business partner who I would highly recommend and would not hesitate to work with again in the future.
Marie E. Frenneaux
I would work with Maureen again in a heartbeat. Maureen excels in building budgets, projections, and managing expenses, communication, and project planning. She is goal oriented, bottom line focused, curious, engaged, positive, with a strong attention to detail she is a business oriented problem solver, and has a can do approach. Her experience in retail has a wide span - from office administration to feild management to project management, working in a multi faceted capacity and an ability to connect all disciplines together to make a difference and deliver results.
Experience
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Miik Inc.
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Canada
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Retail Apparel and Fashion
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1 - 100 Employee
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Operations Manager
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Oct 2014 - Present
Miik - 100% Canadian made fashionable woman's brand. Our eco-sustainable fabric is soft, comfortable & lasts. Versatile tops, tunics, dresses, jackets & cardis. Miik - 100% Canadian made fashionable woman's brand. Our eco-sustainable fabric is soft, comfortable & lasts. Versatile tops, tunics, dresses, jackets & cardis.
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Store & Field Operations | District Management
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2013 - Present
Currently targeting Retail Store & Field Operations and District Management roles. Currently targeting Retail Store & Field Operations and District Management roles.
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Talbots
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United States
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Retail
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700 & Above Employee
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Store Operations Manager, and District Manager - Outlet Division
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1993 - 2013
Reporting to the Vice President of Store Operations & Procurement, created, proposed and allocated sales, payroll and operating expense budgets for stores, office and field administration to meet corporate financial objectives. Advocated for the field organization by supporting and communicating with field management to educate and inform. Fostered cross functional relationships to support and promote stores success.• Delivered 6 consecutive years of positive 4-wall contribution by developing sales, payroll and operating expense budgets for stores, office and field administration totalling $90.0 million annually. Measured performance and developed solutions with stores and field management to ensure financial goals were met.• Successfully tested, trained and rolled out a new POS system, impacting all Canadian retail locations. Reduced expenses by 10 % and allowing the Canadian operation to increase the customer capture database to support of targeted marketing efforts.• Created, approved and released all communication to stores, field and corporate partners. Reviewed and edited communication to ensure clarity, accuracy and understanding. Timely release ensured minimum impact on store operations. • Fostered and maintained business relationships with a wide range of cross-functional areas. Created understanding and support for the Canadian operation, satisfying the need for information, analysis, system support and general consultation.• Provided User Acceptance Testing (UAT) for all MIS and POS enhancements effecting Canadian customer services and store processes. Provided feedback and managed implementation of systems involving accounting and financial systems, purchasing and inventory management and POS related systems and enhancements, ensuring on time delivery.• Recommended new policies and procedures, managing up to 80 projects per year. Approved policies and provided store and field training for new initiatives, ensuring optimal execution.
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Merchandiser
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1991 - 1993
Successfully launched the opening in Canada of Talbots initial 3 stores by allocating all merchandise from distribution centre arrival through store receipt. Identified individual store category strengths and initiated consolidations to reduce markdowns. Created and managed sale events by setting pricing and timing of markdowns to achieve corporate guidelines. Provided expertise to corporate office to finesse assortment to meet the needs of the Canadian customer.
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Hudson's Bay Company
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United States
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Retail
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700 & Above Employee
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Planning Manager | Merchandise Assistant | Merchandise Systems Assistant
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1984 - 1991
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Education
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2014 -
The Knowledge Academy
PMP Exam Prep -
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Shaw College-Fashion Institute of Canada
Diploma, Fashion Merchandising
Community
