Experience

Shoesmart

• Indonesia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Business Analyst

  • Mar 2022 - Present

  - Perform UAT and make reports from tests that have been carried out;- Bridging when there is a change request from the client to the developer;- Carry out monitoring and evaluation of data that has been obtained from various data processing;- Providing the right solutions in an effort to improve the quality of services and business performance of the company in achieving company goals;- Assist project managers and other experts in designing effective and efficient application designs.

• System Analyst

  • Jan 2022 - Present

• Product Manager

  • Nov 2021 - Dec 2021



Niagahoster - Web Hosting Unlimited Indonesia

• Indonesia
• IT Services and IT Consulting
• 200 - 300 Employee

• Customer Success Specialist

  • Sep 2019 - Nov 2021



Hostinger International

• Lithuania
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Success Specialist

  • Sep 2019 - Nov 2021



Tonjoo

• Indonesia
• Software Development
• 1 - 100 Employee

• Technical Presales

  • Feb 2019 - Apr 2019

  - Attend meetings with potential clients to determine technical and business requirements- Provide technical advice / recommendations and technical presentations for clients- Helping the sales marketing team to demonstrate for clients- Provide advice and solutions with technical explanations needed for clients- Make a system concept that will be built based on the requirements that have been obtained from the client, report, and explain to the Project Manager and the System Analyst- Coordinate closely with the sales marketing team to develop and increase market sales opportunities- Coordinate closely with the sales marketing team to develop product knowledge documents- Coordinate closely with the sales marketing team to make project bidding documents- Conduct technology research for both company projects and products according to the direction of Business Development- Helps create Business Development technical documents- Assist the Project Manager & System Analyst in providing technical solutions related to the needs of projects & products being worked on



Trimas Tech Innovation

• IT Functional

  • Jun 2018 - Feb 2019

  - Attend meetings and follow up to clients to find out the client's business process needs and ensure system specifications according to client requirements.- Test the application to ensure there is no error / malfunction in the system by conducting white box trial and error- Make a system manual book- Conduct system training on clients- Report and coordinate with the system development team if there are errors or additional system specifications and ensure that any additional specs or errors are resolved immediately.



Tan Megah Jaya

• IT Operational

  • Jun 2017 - Jun 2018

  - Bridging the client's business process needs and ensuring the system specifications are in accordance with the client's needs.- Ensure there is no error / malfunction in the system by conducting trial and error.- Make a system manual book- Conduct system training on clients- Report and coordinate with the system development team if there are errors or additional system specifications and ensure that any additional spec or errors are resolved immediately. - Bridging the client's business process needs and ensuring the system specifications are in accordance with the client's needs.- Ensure there is no error / malfunction in the system by conducting trial and error.- Make a system manual book- Conduct system training on clients- Report and coordinate with the system development team if there are errors or additional system specifications and ensure that any additional spec or errors are resolved immediately.