Senior Consultant

• Dec 2022 - Present

• Developed and strategized the National Social Security Board's digital transformation initiatives by leading the Digital Transformation Workstream in Central East Africa, impacting 13.5 million beneficiaries• Managed the Central PMO and coordinated three focus areas: Benefits & Sustainability, Return of Investments, and Digital Transformation, ensuring that initiatives were aligned and delivered on time• Crafted and led implementation strategies aligned to the national agenda to synergize multiple complex initiatives, including the successful launch of a social security platform, the adoption of AI and data analytics tools, and national level policy push• Developed the strategy behind the successful launch of the nation's first pension-tech platform that improved financial literacy in real-time• Developed a policy push and digital adoption strategy for capitation requirements in the national healthcare services • Devised an integration strategy of the 'Next Generation Contribution Engine' among high-profile stakeholders including the National Revenue Authority, Banks, and Employers across the country, which is estimated to reduce fraud by 80% and fully resolve data reconciliation issues• Developed a Data Protection and Privacy Policy, along with organization-wide integration strategies, implementation materials, and training guides for over 1,000 employees• Secured funding opportunities for implementation of digitalization initiatives and data governance• Conducted quantitative and qualitative analysis to evaluate and diagnose process bottlenecks for 4 business operations: Procurement, Finance, Inventory and Human Resource Divisions and it's impacts on digital transformation initiatives• Supported the development of performance dashboard and data automation that tracked over 30 complex initiatives spanning over a 5-year period Show less

Consultant

• Nov 2021 - Nov 2022

• Successfully facilitated the "Malaysian Broadcasting Industry Lab," aimed at enhancing the broadcasting and content industry in Malaysia, by designing and leading labs to diagnose and validate data for over 60 participants across governmental agencies, industry players, and subject matter experts, co-developing implementable recommendations

Founder and Executive Director

• Sep 2020 - Present

• Empowered over 1,000 refugees through upskilling, medical drives, livelihood development, and food aid distribution, and developed several educational, leadership, and entrepreneurial workshops for 250 refugee women • Raised over RM100,000 in fundraising initiatives and sourced up to RM40,000 worth of necessities and supplies from partnerships and collaborations with CSOs and businesses • Established strategic partnerships with external stakeholders such as UNHCR Malaysia, Malaysia Relief Agency, and Creador Foundation, leading a team of 30 full-time volunteers and over 100 volunteers Show less

Global Management Secretariat & Project Lead

• May 2019 - Present

Aiding in the expansion process of a Harvard-born NGO, Project Girls-4-Girls which seeks to empower and equip women ages 18-25 with skills and confidence to take up leadership positions within their communities. • Orchestrated the management of a global secretariat team that successfully coordinated 24 country chapters across Asia, Africa, Middle East, and Latin America, fostering cross-cultural collaboration and mutual learning • Strategized, curated, and executed stakeholder engagement and content for the RISE Future Female Leaders Conference, featuring the Prime Minister of Malaysia as the keynote speaker, which attracted over 500 attendees and generated positive media coverage • Revamped and streamlined global management processes, including onboarding, fundraising, monitoring and evaluation, branding, and communication for 27 countries, resulting in increased operational efficiency, effectiveness, and consistency Show less

Programme Associate

• Nov 2020 - Nov 2021

• Skilled advocate for youth political participation, with a track record of successfully lobbying for the constitutional amendment of the UNDI18 Bill resulting in 3.7 million new youth voters eligible to participate in GE15• Led and strategically managed 4 nation-wide campaigns, reaching millions of voters, and contributing to the successful implementation of the constitutional amendment by the government• Spearheaded 5 campaign projects as team lead and coordinator on critical issues such as sustainable financing, electoral reform, and state-based policies, managing teams of over 150 volunteers• Represented UNDI18 as a speaker in several press engagements, including the 'Youth Political Participation in line with Sustainable Development Goals at the Malaysian Urban Forum’, connecting with stakeholders across multiple levels• Served as a liaison for government-related projects working closely with Ministers, Ambassadors, and CSO leaders to promote greater youth participation in the democratic process Show less

Intern

• Aug 2020 - Oct 2020

Project Management Associate

• Jul 2019 - Sep 2019

Supported strategy development of the importation supply chain system of products between Malaysia and Singapore. Supported strategy development of the importation supply chain system of products between Malaysia and Singapore.