Stuart Brodie
Head Of Business Solutions at Singula Decisions- Claim this Profile
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Bio
Iain Watson
Stuart is a first class professional working in the Customer Contact Management sector. A keen and knowledgable advocate of effective customer interaction management, Stuart's energy and drive is well respected by all who know him. Abreast of latest developments, Stuart will participate and influence strongly in shaping the future in Customer Management roadmaps at MGt.
David Jeffery
Stuart is a very experienced Operational Manager. He is focused and driven with his work. He particularly enjoys championing enhancements to services and has worked on a number of key strategic projects for MGt.
Iain Watson
Stuart is a first class professional working in the Customer Contact Management sector. A keen and knowledgable advocate of effective customer interaction management, Stuart's energy and drive is well respected by all who know him. Abreast of latest developments, Stuart will participate and influence strongly in shaping the future in Customer Management roadmaps at MGt.
David Jeffery
Stuart is a very experienced Operational Manager. He is focused and driven with his work. He particularly enjoys championing enhancements to services and has worked on a number of key strategic projects for MGt.
Iain Watson
Stuart is a first class professional working in the Customer Contact Management sector. A keen and knowledgable advocate of effective customer interaction management, Stuart's energy and drive is well respected by all who know him. Abreast of latest developments, Stuart will participate and influence strongly in shaping the future in Customer Management roadmaps at MGt.
David Jeffery
Stuart is a very experienced Operational Manager. He is focused and driven with his work. He particularly enjoys championing enhancements to services and has worked on a number of key strategic projects for MGt.
Iain Watson
Stuart is a first class professional working in the Customer Contact Management sector. A keen and knowledgable advocate of effective customer interaction management, Stuart's energy and drive is well respected by all who know him. Abreast of latest developments, Stuart will participate and influence strongly in shaping the future in Customer Management roadmaps at MGt.
David Jeffery
Stuart is a very experienced Operational Manager. He is focused and driven with his work. He particularly enjoys championing enhancements to services and has worked on a number of key strategic projects for MGt.
Credentials
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APM Project Management Qualification (PMQ)
Association for Project ManagementSep, 2022- Nov, 2024 -
MSP Programme Management
AXELOS Global Best Practice -
PRINCE2 Practitioner
AXELOS Global Best Practice
Experience
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Singula Decisions
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Head Of Business Solutions
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Apr 2017 - Present
Leading the Project and Programme delivery team at Singula Decisions. My team transform ideas into revenue for our broadcast clients through robust project governance and a keen eye on driving subscriber growth. I'm always looking to innovate and create new capabilities within the team, constantly seeking to improve on our previous results.
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Head Of Client Onboarding and Platform Support
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Jan 2015 - Apr 2017
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Head Of Operational Technology Solutions [ Prince2 ]
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Mar 2012 - Jan 2015
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Head Of Contact Centre Resource Planning & WFM
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Mar 2010 - Mar 2012
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Senior Account Manager
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Feb 2006 - Mar 2010
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Sky
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United Kingdom
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Broadcast Media Production and Distribution
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700 & Above Employee
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Change Delivery Manager
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Jan 2004 - Feb 2006
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Contact Centre Manager
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Jul 2000 - Jan 2004
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Education
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2020 - 2021
Edinburgh Napier University
Bachelor of Arts - BA, Business and Enterprise -
2018 - 2018
Fife College
MSP, Programme Management -
2012 - 2012
Carnegie College, Dunfermline
PRINCE2 Practitioner, Project Management -
2004 - 2005
Nottingham University Business School
Management -
1990 - 1996
Buckhaven
Community
