Experience

United Home Experts

• United States
• Construction
• 1 - 100 Employee

• Finance Operations & Accounts Payable Associate

  • Jun 2023 - Present



Price Chopper Supermarkets-Market 32

• United States
• Retail Groceries
• 700 & Above Employee

• Grocery Team Member

  • Jun 2022 - Present

  -Collaborates with others processing, stocking, and merchandising the daily stock pallets. -Maintains a neat, clean, and organized workstation complying with all corporate standards. -Completes merchandising assignments accurately and stays up to date on the weekly promotions of our products. -Provides individualized customer service in finding products, recommending substitutions, and upselling. -Collaborates with others processing, stocking, and merchandising the daily stock pallets. -Maintains a neat, clean, and organized workstation complying with all corporate standards. -Completes merchandising assignments accurately and stays up to date on the weekly promotions of our products. -Provides individualized customer service in finding products, recommending substitutions, and upselling.



Northbridge High School

• Education Administration Programs
• 1 - 100 Employee

• Special Education Instructional Assistant

  • Sep 2022 - May 2023

  -Aided in leading classroom lessons and general daily activities for the Post-Grad Special Education Day program. -Managed a student-run cafe using cash based accounting. Educated students on the importance of the basic concepts of business management for profit-maximization. -Led essential life skill-building student activities including making shopping lists, budgeting in grocery shopping, and fundraising. -Worked 1:1 with students affirming their abilities, and strived to promote dignity in all relationships. -Accurately prepared materials and equipment for each lesson, honoring the importance of keeping the classroom clean and safe to enhance the learning experience. -Followed IEP’s for each student to track academic progress. Show less



Grafton Job Corps Center

• Education Administration Programs
• 1 - 100 Employee

• Accountant

  • Aug 2021 - Mar 2022

  -Performed account reconciliations for Petty Cash, Bank Accounts, Credit Cards, Staff Payroll, and Student-issued Payroll. -Managed AP and AR transactions using accrual based accounting. Investigated and resolved all irregularities and enquiries to optimize obligations and cashflow. Generated journal entries, financial statements and reports though Microsoft Suite. -Coordinated with Human Resources and Senior Accountant Management to ensure accuracy of Personnel Action Forms within hiring, terminations, transfers, LOA’s, increases/decreases in salaries, and all changes to an employee’s job status. -Processed hourly, salary, overtime, and holiday employee pay and benefits through Paycom Payroll Software. -Calculated wages, deductions, commissions, bonuses, and taxes. -Oversaw employee paychecks, completed benefits reconciliation, and processed employee and student payroll GL and payroll accrual. -Answered employee inquiries concerning payroll and participated in payroll audits. -Prepared monthly Balance Sheet Reconciliations, Bank Account Reconciliations and Payroll Burden. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Mar 2020 - May 2021

  -Communicated information to customers regarding all stock and special order merchandise. -Processed Sale and Returns of Merchandise on the POS system. -Wrote customer contracts and invoices for equipment rental. -Cross-functionally trained in other areas of the Outlet to help deliver the best customer service. -Used store systems to prioritize loads, print pricing labels, and to look up items or items. -Down stocked merchandise by looking for empty areas on shelves and replenishing supplies. -Prepared merchandise in department of responsibility based on customer. -Monitored merchandise entering and leaving the store entrances and exits and assists. -Detected common signs of shoplifting, theft, and other security risks, and promptly. -Maintained a safe and secure work environment, which may include conducting daily safety. Show less



Nordstrom Rack

• Millbury, Massachusetts, United States

• Cashier Customer Service

  • Mar 2018 - Jun 2019

  -Used POS systems to make the customer experience seamless. -Worked closely with other employees towards mutual goals of sales. -Had a customer-facing attitude and helped to resolve any issues that arise. -Ensured the security and privacy of customer information. -Opened 100+ Nordstrom Credit Cards for customers using sales techniques. -Processed Nordstrom Credit Card Payments. -Inspired others to adopt initiatives such as our Nordstrom Rewards program. -Used POS systems to make the customer experience seamless. -Worked closely with other employees towards mutual goals of sales. -Had a customer-facing attitude and helped to resolve any issues that arise. -Ensured the security and privacy of customer information. -Opened 100+ Nordstrom Credit Cards for customers using sales techniques. -Processed Nordstrom Credit Card Payments. -Inspired others to adopt initiatives such as our Nordstrom Rewards program.



MARSHALLS LLC

• United States
• Retail
• 700 & Above Employee

• Retail Sales Associate

  • Apr 2016 - May 2017

  -Role modeled established customer experience practices with customers. -Supported and embodied a positive store culture through honesty, integrity, and respect. -Promoted credit and loyalty programs during customer interactions. -Maintained and upholds merchandising philosophy and follows established merchandising procedures and standards. -Accurately processed and prepared merchandise for the sales floor following company procedures and standards. -Initiated and participated in store recovery as needed throughout the day. -Maintained all organizational, cleanliness, and recovery standards for the sales floor and participated in the maintenance/cleanliness of the entire store. -Provided and accepted ongoing recognition and constructive feedback. -Adhered to all labor laws, policies, and procedures. -Supported and participated in store shrink reduction goals and programs. -Participated in safety awareness and maintenance of a risk-free environment. -Performed duties as assigned. Show less



Dunkin'

• United States
• Food and Beverage Services
• 700 & Above Employee

• Barista

  • Mar 2014 - Jun 2016

  -Greeted guests as they approach the counter to place an order. -Informed customers of daily specials. -Took and entered orders in the POS cash register. -Accurately counted change before returning to the customer. -Relayed customers' orders to teammates and help prepare the order. -Stocked work areas with condiments, napkins, and drink straws -Packed orders for walk-in's/order pickup's and handed them to the customer. -Helped keep the restaurant clean and tidy. -Greeted guests as they approach the counter to place an order. -Informed customers of daily specials. -Took and entered orders in the POS cash register. -Accurately counted change before returning to the customer. -Relayed customers' orders to teammates and help prepare the order. -Stocked work areas with condiments, napkins, and drink straws -Packed orders for walk-in's/order pickup's and handed them to the customer. -Helped keep the restaurant clean and tidy.