Oliver Daniels

Global Diversity, Equity & Inclusion Consultant at The Kaleidoscope Group
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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5.0

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Barney Hosey

Oliver can combine the ability to listen a to client, then combine both great planning with exceptional creative skills. The interesting blend of skills doesn't stop there - he has the knack of knowing when to push a creative idea and when to be pragmatic. Whats more he's also the most organised person who who writes copy that I know!! I would have no hesitation in recommending Oliver for roles across planning, copywriting or general campaign management.

Stuart Richings

Positives: Great bloke. Always fully committed to the task. Negatives: Chelsea FC supporter.

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Global Diversity, Equity & Inclusion Consultant
      • Oct 2022 - Present

      The Kaleidoscope Group is a full-service diversity, equity, and inclusion consulting firm. We are committed to providing customized strategic solutions to address the specific needs of an organization’s culture. We drive sustainable measurable results in the workforce, workplace, community, supplier base, and marketplace.Founded in 1993, The Kaleidoscope Group is recognized among the top 10 pioneers in the DE&I industry. Our clients trust us as a leader in the areas of DE&I, cultural change, education and organizational development. We are a certified minority organization enterprise (MBE), headquartered in Chicago and we have an international presence. Show less

    • Global Diversity, Equity & Inclusion Consultant
      • Oct 2022 - Present

    • United Kingdom
    • Individual and Family Services
    • 1 - 100 Employee
    • Business Development Manager
      • Apr 2019 - Oct 2022

      A product and service delivery expert at My Family Care, the UK and Ireland's thought and market leader in making work+family really work, for both employers and employees. Advising and assisting businesses in the implementation of best-fit strategies and solutions to improve their gender diversity, female talent retention and development, employee engagement, wellbeing, and productivity. Operating the largest, most successful Backup Care programme in both countries, enabling the 40% of your workforce with a care responsibility to succeed both at work and at home. Agile mindset, tech inspired, ideas driven. Proud to be part of the Bright Horizons global network. Show less

    • Operations Manager
      • Apr 2014 - Apr 2019

    • Customer Service Manager
      • Aug 2011 - Apr 2014

      > Oversee busy team of four Backup Care Consultants to deliver outstanding customer service via numerous channels: websites, telephone and email.> Manage responses to all customer communications in a timely and appropriate manner, resolving escalated complaints.> Devise, measure and record team KPIs; presenting to senior management > Create department’s strategic Vision & Mission utilising advanced management planning tools such as OGSM framework.> Recruit, train and develop new team members; run internal coaching sessions.> Continuously assess and critique user experience so Web Development team can identify areas where websites can be improved. > Build relationships with key suppliers; review pricing and policies; sign off invoices totalling tens of thousands of pounds annually. Show less

    • United Kingdom
    • Higher Education
    • 400 - 500 Employee
    • Business Development Manager
      • Feb 2019 - Oct 2022

    • United Kingdom
    • Food and Beverage Services
    • 700 & Above Employee
    • Customer Services Supervisor
      • Jun 2010 - Aug 2011

      Lead and motivate team to deliver outstanding customer services, protecting the customer base and thereby helping to grow the business. Lead and motivate team to deliver outstanding customer services, protecting the customer base and thereby helping to grow the business.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Account Planner (Freelance)
      • 2006 - 2007

      Develop and implement innovative marketing campaigns that engage customers and build brands. Develop and implement innovative marketing campaigns that engage customers and build brands.

    • Copywriter
      • 2004 - 2006

      Respond to creative briefs with original concepts then develop those concepts into full copy. Respond to creative briefs with original concepts then develop those concepts into full copy.

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Copywriter
      • 1999 - 2004

      Respond to creative briefs with original concepts then develop those concepts into full copy. Respond to creative briefs with original concepts then develop those concepts into full copy.

Education

  • Royal Holloway, University of London
    English Literature, American Literature, Literary Theory, Shakespeare, The Novel
    1992 - 1996
  • Richmond upon Thames College
    1990 - 1992

Community

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