Carlos Rodrigues

Salesforce Business Analyst at Stellaxius
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Contact Information
us****@****om
(386) 825-5501
Location
Mafra, Lisbon, Portugal, PT
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency

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Bruno Neto

I had the honor of sharing a part of my academic career with Carlos. He developed a deep understanding of Supply Chain, Operations Management and Logistics. Carlos is one of the most committed professionals that came across in my career, he has a sense of responsibility like no other. Combining this with his amazing creativity and hard work, he is capable of surpassing any challenge. In addition to these factors, Carlos is also a reliable and confident person, able to stand any negative situation.

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Credentials

  • Salesforce Certified Business Analyst
    Trailhead
    Jan, 2023
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Trailhead
    Dec, 2022
    - Nov, 2024
  • Salesforce Certified Platform App Builder
    Trailhead
    Nov, 2022
    - Nov, 2024

Experience

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Business Analyst
      • Feb 2022 - Present

      - Document business processes (As Is and To Be) - Manage requirements under Agile methodologies - Communication and alignment practices with Stakeholders (Technical team, Testing team and End Users) - Constant interaction with business - Elicitation required for development purposes (user stories, detailed information, suggestions for solutions) - Requirements gathering and prioritization of business requirements in Service Cloud, Sales Cloud and Finance processes as well - Major projects: - Responsible for Lease software migration to Salesforce including project strategy and roadmap - Responsible for integration project between Salesforce and 3rd software supplier Show less

    • Business Consulting and Services
    • 700 & Above Employee
      • Jul 2021 - Jan 2022

      - SAP application functional team (configuration and testing)- End user support- First support layer to solve software issues- Communication and alignment bridge between technical team and end user- Project status reporting with JIRA and Confluence- Delivery of training sessions and materials

      • Jan 2021 - Jun 2021

    • Portugal
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Logistic Intern
      • Sep 2019 - Jun 2020

      In order to conclude my master's degree, this internship aimed to develop a project that included the implementation of the Kaizen tool in order to develop a culture of Continuous Improvement in Rangel's teams. BIZAGI tool used to document business processes. In order to conclude my master's degree, this internship aimed to develop a project that included the implementation of the Kaizen tool in order to develop a culture of Continuous Improvement in Rangel's teams. BIZAGI tool used to document business processes.

    • Portugal
    • Business Consulting and Services
    • 1 - 100 Employee
    • Logistic Intern
      • Mar 2018 - Jul 2018

      To complete my degree in Industrial Management and Logistics, I joined a traineeship at CROSS Logistics Consulting. Here I was able to apply and develop logistics skills, such as activity planning, time management and also continuous improvement using MS Excel. To complete my degree in Industrial Management and Logistics, I joined a traineeship at CROSS Logistics Consulting. Here I was able to apply and develop logistics skills, such as activity planning, time management and also continuous improvement using MS Excel.

    • Portugal
    • Higher Education
    • 700 & Above Employee
    • Summer Internship
      • Jul 2017 - Aug 2017

      As staff of Summer School Lisbon, I was part of a team composed of 8 people, where it was necessary to organize and budget the stay of about 90 students of different nationalities in Lisbon. Team work and the English language were essential attributes during this internship. As staff of Summer School Lisbon, I was part of a team composed of 8 people, where it was necessary to organize and budget the stay of about 90 students of different nationalities in Lisbon. Team work and the English language were essential attributes during this internship.

Education

  • ISCTE Business School
    Bachelor's degree, Industrial Management and Logistics
    2015 - 2018
  • ISCTE Business School
    Master's degree, Management of Services and Technologies
    2018 - 2020

Community

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