Fernanda López

Country Manager LATAM at SuperStaff
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Contact Information
us****@****om
(386) 825-5501
Location
Perímetro Urbano Medellín, Antioquia, Colombia, CO
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • Philippines
    • Outsourcing/Offshoring
    • 100 - 200 Employee
    • Country Manager LATAM
      • Oct 2022 - Present

    • United States
    • Insurance
    • 1 - 100 Employee
    • Director Of Human Resources & ROC | Report to CEO & Member of the Executive Team Of Operations
      • Dec 2021 - Present

      Member of the executive team & develop best-in-class HR processes, policies, & practices for a formed PMO company with 5 locations, 500+ employees, & ~$20 million USD in payroll costs.  With less than one year remaining in HRIS implementation project, realizing cost savings in HR processing labor of 22%  ~55% employee adoption of mobile and self-service functionality. • Converted HR processes from paper to online & streamlined new employee payroll and • onboarding processes, making it possible to hire an employee in less than two hours. • Build, lead, & oversee enterprise HR functions, including payroll, recruiting, benefits and compensation, performance evaluation, company culture and values integration, & policy development & administration. • Oversee the HR integration of three company acquisitions annually involving ~75 employees per acquisition. • Built the HR team from two to six, providing specialization & credibility in talent acquisition, benefits, HRIS, & employee experience. • Partnered with executive leadership to develop & implement an employee experience strategy to combat an industry issue of high turnover & limited succession opportunities. • Developed & implemented a competency model & hourly career band program, forming the basis for career pathing, succession planning, talent management, & development processes. • Drove the vendor selection of ADP Workforce Now & continue to lead the implementation, including employee onboarding, manager self-service, & payroll. Integrated with LinkedIn and Zoho Applicant Tracking Software (ATS) & Employee Navigator benefits administration systems. Show less

  • Unifi PMO
    • Medellín, Antioquia, Colombia
    • Senior Human Resources manager | Transformation | Member of division TL
      • Nov 2017 - Present

      • Led HR operations for the international tire manufacturer’s performance division, including recruitment, talent management, employee relations, executive problem solving, and performance management. • Partnered with managers and executives to build team bench strength, and performance management culture and introduce core talent management processes. • Transformed the company’s perception of HR from an administrative, tactical department into a viable, relevant, and knowledgeable business partner with resources and solutions for all employees. • Partnered with Chief Human Resource Officer (CHRO) of TAURUS LLC to determine workplace solutions and analyze trends supporting the development of future talent management plans. • Developed two direct reports to design, implement, execute, and administer HR strategies, processes, and procedures that supported ~150 staff and hourly employees in Florida, New York and Mumbay. • Created the PMO competency model, recruitment processes, succession planning, and talent management solutions that identified top talent and development opportunities. Show less

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • HR Manager
      • Jun 2014 - Sep 2016

      • Promoted to management from a generalist role to assist in transforming the HR department's structure, effectiveness, and credibility. Reported to the Chief Financial Officer (CFO), a like-minded change agent and advocate for evolving the department into a strategic business partner. • Managed and developed two direct reports to execute recruitment strategies, employee engagement activities, update policies, and conduct HR operations. Executed a $300K annual budget. • Designed and implemented an employee survey with 70%+ participation. Identified areas of improvement regarding training, safety, employee behaviors, recognition and reward programs, and HR policies. • Worked cross-functionally with marketing and IT to design, brand, and implement the process and technology for a fully online recognition and reward system for 300 employees. • Investigated and resolved costly and potentially litigious issues regarding Worker’s Compensation, unemployment claims, and internal employee conflict. Show less

Education

  • Universidad Pontificia Bolivariana
    Psicología, Psicología
    2013 - 2018
  • University of California, Davis
    Coaching skills for Managers, Psicología del trabajo
    2018 - 2019
  • Pontificia Universidad Javeriana
    Data analysis applied to process monitoring and improvement, Procesamiento de datos
    2021 - 2021
  • Universidad de Medellín
    Data analysis with Python, Procesamiento de datos
    2021 - 2021
  • Universidad EAFIT
    Normatividad en el Pago de Salarios y Seguridad Social, Gestión de recursos humanos/Administración de personal, general
    2020 - 2020
  • Universidad EAFIT
    Diplomado Gerencia Estratégica de la Gestión Humana, Gestión de recursos humanos/Administración de personal, general
    2019 - 2019
  • Universidad CES
    Analisis y creación de Indicadores de gestión, Human Resources Management/Personnel Administration, General
    2021 - 2021
  • Universidad CES
    Indicadores de gestión: Creación y análisis, Human Resources Management/Personnel Administration, General
    2021 - 2021
  • Universidad EAFIT
    Gerencia del desarrollo humano, Gestión de recursos humanos/Administración de personal, general
    2019 - 2021
  • VIU - Universidad Internacional de Valencia
    Master of Business Administration - MBA
    2021 - 2023

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