Mike McCrady

Product Advisor at Cochrane Toyota
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Contact Information
us****@****om
(386) 825-5501
Location
Cochrane, Alberta, Canada, CA
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Christopher Munsell

My recommendation of Mike is long overdue... There few people you know and trust that can handle complicated and sometimes unreasonable customer demands. There are even fewer that you know will not only come prepared, but will also work cohesively as a "team" putting the customer before any individual accomplishment. Well, Mike is one of these few people and I could not say enough good things about him. From his always personable attitude to his professionalism on the job, he has definitely been one of the best colleagues I have ever had the pleasure working with. I wish Mike the best in anything that he pursues and would gladly recommend him time and time again.

Sandra Parcher

Mike is an amazing employee. You can count on Mike to apply 110% to any task no matter how inconvenient or stressful. He brightened the morale in the office with each visit to the US. He took every task in stride and made challenging situations seem very simple. I hope to find myself working with Mike again in the future because he is a great person who has excellent work habbits and ethics. He cares about what he does and it shows.

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Credentials

  • Telecommunications Management Certificate
    -

Experience

    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Product Advisor
      • May 2023 - Present

      Make | Things | Better Since we opened our doors in 2010, we have been committed to total customer satisfaction. As a result, we have provided exemplary service for people across Bearspaw, Kananaskis, Canmore, Banff and (of course) right here in Cochrane, Alberta. Our thoroughly modern dealership offers everything a Toyota owner could ask for! Make | Things | Better Since we opened our doors in 2010, we have been committed to total customer satisfaction. As a result, we have provided exemplary service for people across Bearspaw, Kananaskis, Canmore, Banff and (of course) right here in Cochrane, Alberta. Our thoroughly modern dealership offers everything a Toyota owner could ask for!

    • United States
    • Software Development
    • 500 - 600 Employee
    • Regional Sales Manager, Canada
      • Jan 2017 - Feb 2020

      Redis Labs is the open source home and commercial provider of Redis, a database benchmarked as the world’s fastest. Redis Labs' software and service solutions power cutting edge applications with blazing fast enterprise-class Redis and are trusted by thousands of customers for high performance, seamless scalability, true high availability and best-in-class expertise. These solutions enhance popular Redis use cases such as real-time analytics, fast high-volume transactions, in-app social functionality, application job management, queuing and caching. Redis is ranked the #1 NoSQL (and #2 database) in User Satisfaction and Market Presence by G2 Crowd, the top database technology on Docker by Datadog, the most popular NoSQL database in containers by DevOps.com and ClusterHQ, the #1 NoSQL among Top 10 Data Stores by Stackshare and both the fastest growing database since January 2013 and one of the top three NoSQL databases by DB-engines. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Enterprise Sales Representative
      • Oct 2014 - Jan 2017

      Couchbase provides the world’s most complete, most scalable and best performing NoSQL database. Couchbase Server is designed from a simple yet bold vision: build the first and best, general-purpose NoSQL database. That goal has resulted in an industry leading solution that includes a shared nothing architecture, a single node-type, a built in caching layer, true auto-sharding and the world’s first NoSQL mobile offering: Couchbase Mobile, a complete NoSQL mobile solution comprised of Couchbase Server, Couchbase Sync Gateway and Couchbase Lite. Couchbase Server and all Couchbase Mobile products are open source projects. Couchbase counts many of the worlds biggest brands as its customers, including AT&T, Amadeus, Bally’s, Beats Music, Cisco, Comcast, Concur, Disney, eBay / PayPal, Neiman Marcus, Orbitz, Rakuten / Viber, Sky, Tencent, Tesco, Verizon and Willis Group, as well as hundreds of other household names worldwide. Couchbase is headquartered in Silicon Valley, and has raised $115 million in funding from Accel Partners, Adams Street Partners, Ignition Partners, Mayfield Fund, North Bridge Venture Partners and WestSummit. www.couchbase.com Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Executive
      • Apr 2010 - Sep 2014

      Genesys is the world’s leading provider of customer service and contact center software and services — with more than 2,000 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience, Genesys is uniquely positioned to help companies bring their people, insights and customer channels together to effectively drive today’s new customer conversation. Genesys software directs more than 100 million interactions every day in the contact center and beyond, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service. Genesys software also extends customer service across the enterprise to optimize processes and the performance of customer-facing employees. Genesys develops lasting and productive relationships with the world’s leading and most innovative companies to make the customer experience a key business strategy. Genesys customers include 60% of the Global 100 and the best and brightest brands across several industries, including banking, insurance, retail, airlines, automotive, telecommunications, and utilities. Show less

    • Norway
    • Software Development
    • 700 & Above Employee
    • Regional Sales Manager, Americas
      • May 2007 - Jan 2010

      Responsible for increasing visibility and revenues for Opera Software in the North American market. As the leader in mobile browsing we are integrated into many devices such as the Nintendo Wii and new Ford trucks. We are also delivered on over 600 mobile handsets. Opera is leading the way in Convergence with desktop, mobile and other devices all being synchronized using Opera Link. Opera Widgets allow one click access to single purpose applications. Responsible for Operators in Canada and US. Customers include Ford Work Solutions and Virgin Mobile USA. Show less

    • United States
    • Telecommunications
    • 200 - 300 Employee
    • Regional Sales Manager
      • 2006 - 2007

      The Vocera Voice Communication solution enables communication at critical hospital speed, driving better outcomes for the patient and caregiver. Contacting other team members is as simple as saying the name, function, or group name of the people you want to reach. Vocera Voice Communication enables hands-free, voice-controlled wireless voice communication using the wearable Vocera B3000 Communication Badge throughout a wireless networked building or campus, and one-touch or voice-controlled communication on smartphones beyond the network via the Vocera Connect Application Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Executive
      • Oct 2000 - Jun 2006

      As Area Manager in Canada, was responsible for the sales and marketing of all Nuance products and professional services based on the market leading speech recognition, text to speech and voice authentication (biometrics) software. I helped organizations change the way they were doing business with an emphasis on cost reductions and compelling ROI. Improving business processes with a focus on cost containment and revenue generation. This was all accomplished by delivering solutions comprised of engaging personas and a voice user interface as a brand for enterprise organizations. Show less

    • Telecommunications
    • 1 - 100 Employee
    • Account Executive
      • 1996 - 2000

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Enterprise Sales Executive
      • Mar 1986 - Jun 1996

      Telus is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and satellite television. Telus is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video, and satellite television.

Education

  • Mount Royal College
    Telecommunication Management
    1993 - 1995
  • Mount Royal College
    Telecommunications Management Certificate, Telecommunications Management
    1993 - 1995

Community

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